kzboray

@Techman I have the same issue as @TheA2Z in that my version dates are not the same for cloud access on a Polisy. It makes cloud access impossible to use from AC. Lan works fine. @DennisC I have not tried portal via the could, but with the mismatch in versions, I doubt it would work any better than local AC access.

@SHM If you have been unsuccessful in updating you Polisy via AC, you can try the front panel button. Keep in mind the update process can take quit a while if it's been a bit since your last update. During the update all three front panel lights will flash green. At the end of the update you will hear 5 beeps then a pause and finally a single beep. That last beep is the notification that the system has restarted. I generally wait another 5 minutes giving IoX time to update all it's link tables, but you can log onto PG3 to verify the update before you start AC. Here are the instructions for the front panel update process. Multi Function Button There's a little multi function button behind the very small hole on the front of the unit. This button has multiple purposes outlined below. Every click on the button will cause the unit to beep. If the button does not behave as described below, please update Polisy. Update and Upgrade All the Packages Click the button once. Please consult support before updating this route. See link below for suggested update/upgrade process. Please see this important update (July 2022)

If after a restart / reboot things still are not working... It is possible that you may have exceed the total number of calls allowed via the free API plan. Other than a configuration issue that is the only other reason I can think of that would preclude you from receiving data. As i recall you are limited to 1000 calls per day. So if you have the NS set to retrieve 7 days worth of data that is 135 calls. If you have hit restart a few times you may have exceeded the daily maximum. I would double check everything from the API key to the NS configuration, I doubt you have actually exceeded the daily limit since you can't seem to get any data, but I wanted to mention it. It's most likely a configuration issue. If it's the daily limit, then waiting 24 hours will resolve your problems.

@oamber I suspect you have not configured OpenWeatherMap. 1.) Create an account on https://openweathermap.org/ 2.) Create an API Key (Free) 3.) Update the OpenWeatherMap NodeSever configuration with your API Key and other info.

@Valveman Here is the link to the Java you should use with IoX. https://www.java.com/download/ie_manual.jsp You will need to first remove the existing Java 20 version for this to work properly.

Upgraded a Polisy from 5.6.0 to 5.6.2. At first all seemed good, but after about 10 minutes AC access became very slow and eventually failed with a jumbled screen. Hard reboot of the PoliSy and AC was still very very slow and quickly became unresponsive. Cleared Java cache and removed AC, reinstalled, rebooted and the problems remain. I'm still trying to sort things out, but wanted to give the community a heads up. This could be isolated to my system, but if you have similar issues please let us know.

I suspect this is an older portal geofence. If you open https://my.isy.io and navigate to Occupancy, I suspect the older entries are there. Deleting them should remove them from AC as well.

Before you continue to do anything more, please make sure you have backups of both your IoX and PG3 setups. First read the following post and make sure you have followed all the recommended steps. It sounds like you have, but please double check. https://forum.universal-devices.com/topic/37257-polisy-update-process-use-admin-console-upgrade-packages-button/ If that isn't working you can use the front panel button to force an update. Multi Function Button There's a little multi function button behind the very small hole on the front of the unit. This button has multiple purposes outlined below. Every click on the button will cause the unit to beep. If the button does not behave as described below, please update Polisy. Update and Upgrade All the Packages Click the button once. Please consult support before updating this route. See link below for suggested update/upgrade process. Please see this important update (July 2022)

Have you tried resetting your password? See above.

To Access your UD devices PG server on Polisy / eisy open a web browser and enter https://YOUR DEVICES IP:3000/ If this is the first time logging into the Polisy / eisy you will told by your browser that the site is unsafe. Ignore this and continue by clicking on the small print usually saying something like, "Continue to web page" I'm going to cover both PG3 and PG3x, but I believe you have a Polisy running PG3 as you didn't give any product information I'll also cover PG3x on eisy, but most likely you need the Polisy sections. Once you open the web page you should see the following web page. It may say PG3 and not 3X, that is just fine. it's just a slightly different version of PG Now if you haven't set a password use the following login credentials: User: admin Password: admin If you have changed the password and cannot remember what it is you can follow the procedure below to reset the password. Polisy I don't believe Polisy can be updated from AC so you need to use the multi function button on the front panel. The small hole in the front. I use a paper clip to press it. Multi Function Button There's a little multi function button behind the very small hole on the front of the unit. This button has multiple purposes outlined below. Every click on the button will cause the unit to beep. If the button does not behave as described below, please update Polisy. Reset Credentials Press and hold the button till the first LED (from the left) starts blinking then release. This action resets the following passwords to the default (admin/admin😞 SSH Polyglot v2 ISY on Polisy (IoP) Be sure to change the passwords for these sections after you log-in again. eisy simply use AC to change the password. Reset Credentials Starting with the eisy the password is managed through the Admin Console user/pass settings. Changing the admin password in Admin Console (via IoX Launcher) will update PG3x login and will keep the ISY on eisy in sync. It is no longer necessary to change the password in multiple places.

@bpwwer A small item with 3.1.27. When viewing purchases it shows all purchased NS's X2, however refreshing that page view corrects the list.

@dbwarner5 Upgrading to PG3x Enable PG3x: https://polisy.local:8443/rest/pg3x.enable Reboot and wait for a beep + 1. Migrating node servers from PG3 to PG3x might take up to 2 minutes per node server. So, please be patient Once all node servers show connected, reboot again.

Insteon Only Home no Z-Wave Updated PoliSy from 3.1.26 to 3.1.27 AC => Upgrade Packages (~two minutes and then 5 beeps) AC => Reboot (~1minute and then two beeps) Refreshed PG3x and it showed version 3.1.27 and all NS's up and running. But Alexa wasn't responding saying devices can not be found and I had no control of devices via AC. Two presses of the front panel button (Safe reboot) and PG3x web page and AC reported updating system. Not expected but OK. After 20 minutes of waiting for it to finish I tried to SSH into the box to see what was up; I couldn't connect. The front panel lights were all blinking and it seemed to be doing something, but I couldn't access it at all. I keep the system regularly updated so there was no reason for an extended update time. I then tried AC, SSH, and the web interface all no go. So I did what any reasonable ex-IT weenie would do. I pulled the power plug out and went and made some toast, eat my toast and then plugged it back in and waited for a couple of minutes. IoX started up no issues. Alexa could again see my devices, PG3x started up and showed version 3.1.27, but the following NS's did not show their connect status in AC until I restarted each NS individually. OpenWeatherMap Virtual Buttons This is a major improvement from past experiences when almost none of my 10 installed NS's would start completely without first restarting each NS manually. Even the LifX NS came right up and saw all of the LifX devices installed. This hasn't happened since I migrated from a RPi running PG2. Well miracles never cease! Well Done @bpwwer 👋 Just a final note on the Virtual Buttons NS. Even after a restart it would not give UDM status updates, however AC did show connected. Individual NS status notifications are working for all but the Virtual Buttons NS, and flooded my phone with messages during the reboots! Again a really nice additional feature! Thank you UD and team! NS's that just worked without issue: TimeData HarmonyHub LifX Virtual Devices Volumio Plex-WebHook ST-Inventory Kasa

@larryllix A personal thank you for all you do!

@Javi Thank you for the details! I understand how it is all is supposed to work. Unfortunately the lines of code that actually change the individual bulb settings (see below) when added to a scene do not retain their values and instead inherit the last used values. So, I have had to hard code them to each button. I do use a scene to active the currently selected settings, but that's as close to a scene as I can get for this purpose. Set 'Dining Room / Dining Room Lights / LIFX Dinning Room Light 1' Hue 15400 Saturation 65535 Brightness 65535 Color Temp 3500° K in 0 ms Set 'Dining Room / Dining Room Lights / LIFX Dinning Room Light 2' Hue 45800 Saturation 65535 Brightness 65535 Color Temp 9000° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-1 Mini 519C71' Hue 15400 Saturation 65535 Brightness 65535 Color Temp 3500° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-2 Mini 3F2BB9' Hue 45800 Saturation 65535 Brightness 65535 Color Temp 9000° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-3 Mini 383074' Hue 15400 Saturation 65535 Brightness 65535 Color Temp 3500° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-4 Mini 3D8961' Hue 45800 Saturation 65535 Brightness 65535 Color Temp 9000° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-5 Mini 3D90ED' Hue 15400 Saturation 65535 Brightness 65535 Color Temp 3500° K in 0 ms So I'm limited by design. When I get a chance I'll play with intermediate programs to set variables and maybe find a solution that way. The example program I used is one of eight pre-programmed party lights scenes that get used quite often. It would of been nice to add them all to UD Mobile, but sixteen icons ON/OFF X8 for a single purpose is too many, so I was hoping I had missed some function in UD that would allow me to duplicate the 8-button keypads function more closely. Cest a la vie. My last working 8-button remote will have to continue to serve as the portable mood setting device. But I really do appreciate everyone's interest and help! I am never disappointed by the truly amazing people here in UD land. People like @Geddy, @MrBill, @DennisC, and so many other regulars on the forums and of course the UD team starting with @Michel Kohanim, @Javi, @bmercier, and @bpwwer

@larryllix I went ahead and tried a few variations on what you had discussed. The best case was with the code you listed. Unfortunately it results in the scene triggering with a button press, Ya! and then immediately shuts off without any intervention. I also tried And 'Living Room / LivingRm KPD8.c DinRm Scene 1' Status is not Off But then the lights wouldn't turn on or off. The right way to do this is using CONTROL, I'm trying to fix a limitation of UD mobile by working around it with STATUS in AC. This isn't the right solution. I'm going to create some intermediate programs as suggested by @DennisC and see if I can't do it that way. Maybe just setup a STATE variable and toggle that.

@DennisC I thought about it, but it's not intuitive and would break the wife model of happiness. It's the last resort, but workable.

@Javi No rush on the response, I'll play with it a bit more but here's the initial results of changing from CONTROL to STATUS monitoring. With this programming pressing the 8-button key ON does not trigger the THEN portion of the program. The OFF check in line two prevents it from triggering. So I can turn the lights off, but not on with this. Living Room KPS8 Lights Scene 1 - [ID 002C][Parent 0034] If 'Living Room / LivingRm KPD8.c DinRm Scene 1' Status is On And 'Living Room / LivingRm KPD8.c DinRm Scene 1' Status is not Off Then Set 'Dining Room / Dining Room Lights / LIFX Dinning Room Light 1' Hue 15400 Saturation 65535 Brightness 65535 Color Temp 3500° K in 0 ms Set 'Dining Room / Dining Room Lights / LIFX Dinning Room Light 2' Hue 45800 Saturation 65535 Brightness 65535 Color Temp 9000° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-1 Mini 519C71' Hue 15400 Saturation 65535 Brightness 65535 Color Temp 3500° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-2 Mini 3F2BB9' Hue 45800 Saturation 65535 Brightness 65535 Color Temp 9000° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-3 Mini 383074' Hue 15400 Saturation 65535 Brightness 65535 Color Temp 3500° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-4 Mini 3D8961' Hue 45800 Saturation 65535 Brightness 65535 Color Temp 9000° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-5 Mini 3D90ED' Hue 15400 Saturation 65535 Brightness 65535 Color Temp 3500° K in 0 ms Set 'Dining Room / Dining Room Lights / Dining Room Lights' On Set 'Living Room / Living Room Chandelier / LivingRm Chandelier' On Else Set 'Dining Room / Dining Room Lights / Dining Room Lights' Off Set 'Living Room / Living Room Chandelier / LivingRm Chandelier' Off Changing the program to this. Allows a button push to activate the THEN portion, but breaks the ELSE. Meaning I can turn the lights on, but not off. Living Room KPS8 Lights Scene 1 - [ID 002C][Parent 0034] If 'Living Room / LivingRm KPD8.c DinRm Scene 1' Status is On Then Set 'Dining Room / Dining Room Lights / LIFX Dinning Room Light 1' Hue 15400 Saturation 65535 Brightness 65535 Color Temp 3500° K in 0 ms Set 'Dining Room / Dining Room Lights / LIFX Dinning Room Light 2' Hue 45800 Saturation 65535 Brightness 65535 Color Temp 9000° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-1 Mini 519C71' Hue 15400 Saturation 65535 Brightness 65535 Color Temp 3500° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-2 Mini 3F2BB9' Hue 45800 Saturation 65535 Brightness 65535 Color Temp 9000° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-3 Mini 383074' Hue 15400 Saturation 65535 Brightness 65535 Color Temp 3500° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-4 Mini 3D8961' Hue 45800 Saturation 65535 Brightness 65535 Color Temp 9000° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-5 Mini 3D90ED' Hue 15400 Saturation 65535 Brightness 65535 Color Temp 3500° K in 0 ms Set 'Dining Room / Dining Room Lights / Dining Room Lights' On Set 'Living Room / Living Room Chandelier / LivingRm Chandelier' On Else Set 'Dining Room / Dining Room Lights / Dining Room Lights' Off Set 'Living Room / Living Room Chandelier / LivingRm Chandelier' Off So I need to leave the statements as CONTROL for it to work in the home. Is there a way to create a toggle in UD Mobile with it set as CONTROL? If not can I create a toggle that calls one program with the first tap of a UD Mobile favorites and then a second program with the second tap? If so I can split this into two programs one for ON and another for OFF both using STATUS. Thank you!

I have this program that I want to create a UD Mobile favorite for. I want the first tap to activate the THEN portion of the program and the second tap to activate the ELSE. I tried a few times to find a way to accomplish this and I haven't found the secrete sauce. Anyone here done anything similar? Living Room KPS8 Lights Scene 1 - [ID 002C][Parent 0034] If 'Living Room / LivingRm KPD8.c DinRm Scene 1' is switched On And 'Living Room / LivingRm KPD8.c DinRm Scene 1' is not switched Off Then Set 'Dining Room / Dining Room Lights / LIFX Dinning Room Light 1' Hue 15400 Saturation 65535 Brightness 65535 Color Temp 3500° K in 0 ms Set 'Dining Room / Dining Room Lights / LIFX Dinning Room Light 2' Hue 45800 Saturation 65535 Brightness 65535 Color Temp 9000° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-1 Mini 519C71' Hue 15400 Saturation 65535 Brightness 65535 Color Temp 3500° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-2 Mini 3F2BB9' Hue 45800 Saturation 65535 Brightness 65535 Color Temp 9000° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-3 Mini 383074' Hue 15400 Saturation 65535 Brightness 65535 Color Temp 3500° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-4 Mini 3D8961' Hue 45800 Saturation 65535 Brightness 65535 Color Temp 9000° K in 0 ms Set 'Living Room / Living Room Chandelier / LIFX Chand-5 Mini 3D90ED' Hue 15400 Saturation 65535 Brightness 65535 Color Temp 3500° K in 0 ms Set 'Dining Room / Dining Room Lights / Dining Room Lights' On Set 'Living Room / Living Room Chandelier / LivingRm Chandelier' On Else Set 'Dining Room / Dining Room Lights / Dining Room Lights' Off Set 'Living Room / Living Room Chandelier / LivingRm Chandelier' Off Thank you!

As I recall UD had to reverse engineer the Motion II as Insteon would not provide any documentation. This limited support to the feature they could figure out. I suspect this was the product that broke the camels back when it came to Insteon support. Recently with new management at Insteon and limited i3 support starting to appear with UD products I suspect UD is adding support at their own pace when documentation is supplied while staying focused on Polyglot, Polisy, and eisy. I would not expect any future added feature support for the older Insteon products which includes the Motion II

@phawtrey You can only have one device / application using the Elk M1XEP interface at a time. If you still have the Elk connected to RP2 the problem might just be too many things trying to access the Elk at the same time.

@JMC The three most likely causes are: 1.) You have the wrong version of Java installed. You can install Java using this link. Java 8.371 2.) You have not cleared the Java cache. To do that open the Configure Java applet and then click <Settings> <Delete Files> and then make sure all three check boxes are checked and click <OK> 3.) You are using the wrong start.jnpl file. Please use the one linked below. start.jnlp

Upgraded to IoX 5.6.0 and PG3 3.1.20 on a PoliSy Pro. Issues were the regular culprits. The LifX NS was unable to locate any LifX devices without multiple PoliSy / Router reboots. Time running may also play into this, but I have been unable to find the specific cause. This is normal bad behavior from the LifX NS and not related to the IoX or PG3 upgrade, but very frustrating especially since there is no longer support for this NS. The TimeData, OpenWeatherMap, Virtual, VirtualButtons, and ST-Inventory NS's all required restarts even after the PoliSy reboot before they fully populated all nodes in AC. Again this is normal from these NS's. HarmonyHub and Volumio NS's started without issue. Again this is normal. I have never had an issue with either of these NS's. They just work.

@johnmsch If the Start.jnlp file didn't start when you double clicked it, then Java is either not installed or the wrong version has installed. Verify that you have Java Version 8.x installed. If not uninstall what you have now and install Java 8.x for Windows. I suspect that will fix your issue. Here's the link to the Java download. Java Download

As a follow up I know I've run into this before and even opened a ticket about having adjust scene inherit properties, but it was a very low priority at the time. So as MrBill was so kind as to remind me you do have to set every possible combination of scene/controller/set. Below are two programs changing all possible permutations for only two devices in a scene. If you had more devices you would have to add additional adjust scene commands. This is required to cover all the bases and possible combinations of scene/controller/set. I also had to set the FanLinc's on level separately in the end as there is no way in adjust scene to select it as a controller since it is only a responder. Adjust Scene dialog 100% and 40% programs. Drop-downs above. Scene = Guest Room. Controller = Guest 6-Button KeyPad or Guest Room (scene.) Set = GuestRm KPD6.1 Fan Light or Guest FanLinc Fan-Light