Javi

Does your system show up in IoX Finder, i.e. show an IP Address? If it does click the line item then select Admin Console. https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Accessing_eisy If the IP Address is not listed it is possible your PC is or network is blocking the systems request, see troubleshooting: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Can't_Find_eisy

UD Mobile backup/restore is only for UD Mobile preferences/favorites. Please see the link below for migration. Also please use ISY Finder to start the Admin Console. https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Migrating_from_994/Polisy_to_eisy https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Installation

Yes. UD Mobile can connect to multiple systems simultaneously without the need to switch between profiles. Many users manage 2 or more systems. If a system is disconnected it can be disabled in system settings to prevent errors being shown.

I think it's possible to separate, or optionally select a single parameter of the 2 parameters, just a complex UI issue. I ordered one of the same device to test. This could also allow scenes to set a single parameter. We have a backlog of features so it may be a month or so, but It appears very possible.

Confirmed there is an issue with rearranging favorites on M1. Moving favorites on iOS when items extend beyond viewport should be fixed. issue created: https://github.com/UniversalDevicesInc/UD-Mobile-iOS/issues/83

Hi @brians, The app currently does not support sliders for commands which require* multiple parameters. This was also true with Zooz and 500 series. The sliders are a recent addition and the same was reported but I have not had time to make a fix. As for not updating, it looks as if the app has an off "0%" status. Is this not updating when the device changes status? *require: I think both parameters are optional not required, so it should be possible. Just need some time.

When eisy is in AP (Configuration) Mode it only supports configuration not as an access point to end IoT devices. The passphrase is the text at the bottom of the QR code, but as mentioned above it is NOT recommended anybody connect to this manually. Manually connecting to eisy's access point is only a last resort if the app can configure the connection settings for the users home network. Wifi configuration can be started from Settings-Tab > WiFi Configuration. This is a subset of onboarding that only configures eisy with your home WiFi credentials.

Did setup from the app work? We recently added a few icons to setup as when reviewing with a new users we found there was confusion when the app requested removal of Ethernet cable and double pressing the power button. Missing either step causes setup failure. If the app still does not setup WiFi, and you have some free time, please send me a Private Message and we can try a video call to find the point of failure. After running WiFi setup hundreds of times it is very possible I'm doing something out of habit and not instructing the user to do the same. With all that said, there is always the manual option outside of the app. For anybody else reading this I do NOT recommend this as some mobile devices, iOS in particular, will not route browser requests to a WiFi network without internet access. Sometimes, but not always, mobile devices will allow the user to continue to use the WiFi network without internet access. The app has a method to get around this restriction by directing traffic only to the Phone's WiFi connection. With the previous statements in mind the QR code on the bottom of eisy is a WiFi configuration QR code and most camera apps on mobile devices will recognize this code and show a popup to users to click and connect to the network. Eisy must be in WiFi configuration mode for this to work. Eisy is placed in WiFi Configuration by removing the Ethernet cable the double pressing the power button. This method works on Android devices but only sometimes on iOS. After the mobile-device/PC is connected to eisy's WiFi configuration access point then a browser request can set you home WiFi credentials. In the browser go to the following address: http://172.26.18.3:60018/setwifi/<SSID>/<Passphrase> where SSID is your home WiFi SSID and Passphrase is your home WiFi password. This method also requires the user to manually forget the network in the mobile device settings. The app cannot automatically modify, connect, or forget to the WiFi configuration access point if the network was entered manually by the user.

Admin Console > Configuration > Portals to approve access. Switching between portals: https://wiki.universal-devices.com/index.php?title=Main_Page#Instructions_for_Purchase.2FActivation.2FDeactivation It is also possible to use UD Mobile's the local only connection option without switching portals: https://wiki.universal-devices.com/index.php?title=UD_Mobile#Local_Connections_and_Local_VPN

:8080/WEB/udajax.htm although it has no additional functionality from ISY994. Also try the latest eisy firmware update which may fix the connection issues.

/admin is deprecated please use ISY finder on PC

Must use ISY Finder from a PC. http://eisy.local:8080 is the base URL for IoX services, there is no page associated with this address.

Can you both verify you have the latest version of the iOS app 1.0.6? Then verify the network is NOT (very important) in your phones saved networks, if it is forget the network. Finally try wifi setup again, be sure to double press the front power button when prompted to put eisy in WiFi configuration mode. Troubleshooting: https://wiki.universal-devices.com/index.php?title=UD_Mobile#eisy_WiFi_Configuration

We have had few reports on Android of there being a space after the username or password. It may be caused by auto fill. The next version of the app will trim whitespace from the username field.

Fixed in 1.0.6 Apple shows this as live in production, not yet in beta 🤷‍♂️

The Node server replaces the connector value. Same with repeat value. Why: The control tower database has "1" in for all codes. So this allows the user to copy the entire codeset and not have to manually change the connector value.

Hi @awysocki, Can you or have you tried to include the device from the Admin Console? It is very possible there is a bug in the app. If that does not work please open a ticket and include the log so it gets routed to the correct people. Thanks

Confirmed the empty space is not saved in iOS, will try to fix in the next version

Variable values are not requested at startup by default. See Settings-Tab > Systems > Your System > Program and variable settings. Also I use android and just noticed iOS favorites variables have a bug. Let me know if does not work and I'll get it fixed in the next release.

Fixed scene order in next release for iOS, was already sorted in Android. In the mapped value "Set Formatted Value" change to the word "On" or if you don't want it to display a value set it to an empty space " ". 😊

Hopefully soon, I'll have to look into why M1 is not exporting changed values...based on your post in the other thread.

A "Status only Folder" would be a good addition and it is on my list. However it does not solve the root issue of folder status. In the past I have recommended using a scene as the Folder Display node and having all lights in the folder as part of a scene. In this example all devices are responders so the scene will not trigger other lights when a physical switch is touched at the same time allowing UD Mobile to toggle on/off. In my observations of the Status folder, it was usually used much as you describe, to see if anything is ON. So having the ability to toggle the scene OFF makes it easy to turn everything off without opening the folder. The app tries to avoid calculations/groupings which can be done by IoX. This saves us time in mobile development and saves time/processing resources (database insertion, value calculations) in UD Mobile when the app first connects to ISY. With that said, it is currently possible to have IoX do these calculations/groupings to achieve what you desire without the modifications to UD Mobile. (A) A folder with a scene as the display node will have a toggle. (B) A folder with a variable as the display node will not have a toggle. Finally you can use the custom mappings to change colors/value-names for both scenes and variables. With regards to option (B) a variable can be used to track status of devices in ISY using a program to make the calculation, variables do not have a toggle option in UD Mobile so only variable status will be shown. IoX program would be if any light is on set variable is 1 else set variable is 0. Then map the value 1 to "On" and value 0 to "Off". Geek out: As an example of time/processing resources: Scenes do not have a status, so every time the app receives a status value it needs to query the scene relationship table, then calculate a new percentage of all related scenes, then insert the new scene value. On my main system scene calculations doubled the time it takes for the app to display all initial status values on cold start. This is mostly due to the SQL queue having many insertions queued. So scene relationship queries must wait in queue, thus delaying the next value insertion. Last time I ran a test with/without scene calculations without was ~2.5 seconds and with was ~5 seconds until the last value was displayed.

I would not recommend opening a port even with a valid cert, not to mention the cost (time/money) of cert management is likely much higher than ISY Portal. The next best method would be to get a router which supports VPN which would allow "remote" connections. Most mid/high end routers already have this functionality.

https://wiki.universal-devices.com/index.php?title=UD_Mobile#Program_And_Variable_Settings Enable in Settings-Tab > Systems > Your System > Program and Variable Settings.

Beta 1.0.2 Added sync for ZMatter. Added Z-Wave Smart start scan for ZMatter. Added basic include exclude for Z-Wave ZMatter