Everything posted by Javi
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Show last motion time
Not directly, but possible with a program as a favorite. Programs show last run time, so if the sensor is used as a trigger, then the program last run time will be the last time the sensor was triggered. In UD Mobile create a favorite with the program and change the display status to Last Run Time. Initial Program status is disabled by default, so this must be enabled in system settings (Settings-Tab > System > System-Name > Program and Variable Settings.
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How to change the background color in UD Mobile
Currently background color is determined by the OS light or dark mode. On my list but no ETA
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Error: Cannot read properties of undefined (reading Alexa skill)
Hi @johnjces, Thanks. I should have worded the questions better, just needed to know if the account was main/sub. I'm still trying to isolate the error location so will need some additional information as I can not replicate with any of my accounts. I assume the error shown after selecting the portal account. If this assumption is incorrect please let me know. When the error is shown is the app still on the Admin screen or on the Alexa Smart Home Skill screen?
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Error: Cannot read properties of undefined (reading Alexa skill)
Hi @johnjces, Alexa is tied to ISY Portal and should work with ISY994. Where is this error encountered? Is the portal account linked to UD Mobile a sub account or main account?
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How to get number of lights on in house, or in folder?
Maybe something like this with 2 variables and 2 programs. The Folder_count variable to count the number which are on (status > 0) The Temp_calc variable is first set to the device status. Then use the Math program to convert status to 1 or 0. This is not disabled as Temp_calc is an int var Math - [ID 017C][Parent 017B] If $Temp_calc > 0 Then $Temp_calc = 1 Else $Temp_calc = 0 This example has 2 devices. You may be able to move the $Folder count += to the program above to eliminate wait actions. Variable Test - [ID 0084][Parent 017B] If 'Devices / Basement / Basement Bathroom' Status is not Off Or 'Devices / Basement / Basement Bathroom' Status is Off Or 'Devices / Dinning Room / Dining Fan / DiningFan--Light' Status is Off Or 'Devices / Dinning Room / Dining Fan / DiningFan--Light' Status is Off Then // reset folder count $Folder_count = 0 // Set variable to status for first device $Temp_calc = 'Devices / Basement / Basement Bathroom' Status // Convert status to boolean 1 or zero Run Program 'Math' (If) // Wait a second to allow 994 to set variable value. May not be needed for eisy Wait 1 second // Add 1 or 0 to folder count $Folder_count += $Temp_calc // Set variable to status for second device $Temp_calc = 'Devices / Dinning Room / Dining Fan / DiningFan--Light' Status // Convert status to boolean 1 or zero Run Program 'Math' (If) // Wait a second to allow 994 to set variable value. May not be needed for eisy Wait 1 second // Add 1 or 0 to folder count $Folder_count += $Temp_calc Else - No Actions - (To add one, press 'Action')
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iOS is asking for the EISY wifi password
Hi @leecast, Please try updating firmware. Press the front button once wait 30 minutes then press 5 times to reboot. We hope to have this automated in app soon. WiFi setup will not work on WiFi only ipad (iOS bug). WiFi setup will not work if the network was manually added to any Apple device (icloud remembers), so it must be forgotten manually it it was added manually. Finally the RJ-45 port is Ethernet only, not compatible with (serial) insteon modem. Please see our website for a USB conversation kit.
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UD Mobile on W11
Not yet. Still need to acquire a W11 hardware to test to verify user input is accepted. I have removed the notification tab per Amazon's requirement.
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No programs in IoX after restoring Polisy backup to eISY
Please open a ticket.
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EISY UD Mobile will not connect via WiFi
To anyone else having issues with WiFi configuration. It appears the app fails WiFi configuration when Global User Preferences for launch type is set to anything but Default. This is caused by iOS's prompt to join the wifi network notifying the app that it is being removed, upon selecting join or cancel an app restart is triggered. Until we have a fix please set the Global user preference to default for WiFi Configuration. Edit: WiFi config with non-default launch type fixed in version 1.0.14
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Unable to Approve ISY Portal - Non-Migration - Clean Install
Please try resetting networking by pressing the power button 4 times. Wait a minute then reboot by pressing 5 times. Wait a few minutes then try to approve again.
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EISY UD Mobile will not connect via WiFi
Hi @ISY4Me replied to ticket.
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Unable to Approve ISY Portal - Non-Migration - Clean Install
What error message is shown when you hover over the circle (green/yellow/grey/red) next to the UUID on my.isy.iol? Have you approved the trial?
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EISY UD Mobile will not connect via WiFi
These are seperate functions. You should be able to setup WiFi for a non-linked eisy if you had another. So both manual and from Settings-Tab > WiFi configuration should not affect UD Mobile. You are experiencing the need to reset the network also which is a different issue which we are looking into. This should not fail, however it is possible the OS will not route network requests to a network without internet. This works with Chrome on a Mac but I have not tried Safari/Firefox. Please try again as soon as 1.0.12 is available. While I don't see Apple docs saying the request to join a WiFi network needs to be on the Main Thread some of your issues make me think this may be true along with the fact that it is returned on the Main Thread. So, I changed the call to connect to the network to the applications main thread and created a new thread for the response. Not published if it does exist. But will ask if the next build does not get us any further. It would also be great to see the logs if you can get them working.
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No programs in IoX after restoring Polisy backup to eISY
Try resetting networking by pressing the front button 4 times. We are looking into a few similar reports.
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EISY UD Mobile will not connect via WiFi
Version 1.0.12 will try to fix iOS not asking to join the network. Although because I can not replicate the issue I'm not sure if this will work. I will need logs to try to diagnose the other issues. Version 1.0.11 of the iOS app now has logging available to the user for WiFi configuration classes. If the logs are capture please send them to me as a Private Message as the logs may contain your WiFi credentials. There also appears to be issues with WiFi only devices, such as iPads, not working. This appears to be a bug on Apple's side. I'll need to report to Apple. If having connection issues after starting WiFi or switching to ethernet please first try to reset networking by pressing the power button 4 times. How to capture logs on IOS: Video: https://youtu.be/-tNDYX4n860 Directions: Start debugging by physically connecting your iPhone into your Mac, open the Console App, Select your iPhone on the left panel, enter "UDMobileNSLog" without quotations into the search box on the top right, then press Start Streaming button in the center of the window, finally start WiFi configuration. When finished Select Edit → Select All, Select Edit → Copy then paste the output here or in a text file. Note that if eisy's wifi access point is active and the power button is double pressed again then eisy's access point will become disabled. So if the app failed verify the access point is still active, if it is do not double press power button again. This is an iOS limitation, iOS will not allow Devs to read WiFi access points unless the app falls into a small number of categories.
- Error 503
- Error 503
- Error 503
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EISY rebooting every 5+ minutes
There is factory reset, but will wipe everything, press 10 times. I've also seen a few systems that were power cycled during update causing issues. You could try update by pressing once and waiting 30 minutes. The system may be partially available during this time, but that doesn't indicate update has completed. If system is not available after 30 minutes press 5 times to reboot. Aside from those things I suggest opening a ticket so someone with better firmware knowledge can troubleshoot.
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EISY rebooting every 5+ minutes
Try resetting networking by pressing the power button 4 times.
- Error 503
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Replacing Zwave Devices (QR Coded)
I'm not sure, you could open a ticket and Chris may know. My only reference is the previous Z-Wave implementation. If you attempted to re-include the device it would simply update the existing device.
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EISY UD Mobile will not connect via WiFi
Any one with WiFi setup issues on iOS please let me know your iOS version. I have located a bug report to apple with similar behavior. Some developers are reporting it is fixed in iOS 16 which may be the reason I can not replicate. If you are experiencing the issue and have an iOS 15 device I would like to test a few workarounds but need users to test this function.
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Siri Shortcuts interface to UD Mobile?
It's on our list, just have items of higher priority.
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Siri Shortcuts interface to UD Mobile?
No need for third party app. If you have ISY portal for remote connection, or if you only want on your local network. Use shortcut URL, then Get contents of URL To create the url get "URL to ISY" from Portal or use your local IP Address, then append the rest command i.e. /rest/nodes/<nodeAddress>/cmd/DON Create a header in "Get contents of URL" with your authorization. i.e. Key: Authorization and text: Basic base_64_Encoded_password. You can add variables if needed and also have the encoding done for you. See the following for examples: https://community.openhab.org/t/sending-commands-to-rest-api-via-siri-shortcuts-whilst-outside-of-lan/84458