lilyoyo1

His last line answered that. In addition, the software for Polisy and eisy will be the same (except for hardware capabilities that eisy has such as the HDMI cable)

I dont think there will ever be a perfect migration when it comes to zwave.....so many things are simply out of UDI's control. When you look at all of the migrations that have taken place, you're getting a snapshot of those who has had issues on the forums minus the ones who went direct to UDI for help. That means there were many who didnt. The nature of forums is to have a place to go for help so you will see all of the problems vs the those with smooth migrations. Reality is, there will always be bugs (the isy had them too). You can wait for the perceived perfect moment but due to your environment, device types, preparedness, etc. still have issues when others may not. Judging by UDI's history, the farther you are from upgrading, the more painful it will be as more and more features are added.

That says alot. Kind of hard for UDI to fix (or help fix) something when you offer zero insight.

In the eisy user guide, it states: Z-Wave The Z-Wave network managed by ISY-994 will be migrated to the ZMatter Z-Wave implementation on Eisy / Polisy. The devices in the network will remain the same, but their representation in ISY may change. Pretty much all of us here are heavily invested in the isy994 and have upgraded without issue. It's been years since ive installed a 994 in clients home so im not as concerned about upgrading those customers should they ever call. The way I see it, if they want something newer, then it would be a new installation anyway that they're paying for. Support is for like systems not brand new ones. All of mine are beyond warranty swap out and I have enough ISY's to get through my 5 year guarantee so Im good. The point im making is that this may not be as big of an issue that you're thinking it is for the long term outlook. With that said, it would be helpful if you would state exactly what 3rd party integrations you are having problems with (or thats breaking). How can anyone fix anything or make something better if they dont know? Continuously posting on multiple pages without specific information means things wont get fixed. Afterall, UDI is beholden to ensuring devices work within their ecosystem. They may work with partner systems or developers to ensure compatibility but if they dont know exactly whats broken, they cant fix it. This goes back to what I said before- what exactly gets broken...Its such a broad term when other nodeservers dont have this problem or to the level that you state.

Are you voluntarily upgrading your clients to eisy? If they're not asking for upgrades, it seems like a money losing proposition for something that's already in place and that they're happy with. Have you tried, updating what each device is called to their original name and then re-saving the programs? I haven't upgraded to eisy yet so I don't know (it's had too many issues for me)?

Thats a very open question. It could be many different reasons. Give some insights to anything that may have changed or happened in the last 24 hours such as recent firmware updates, lost power, etc.

I don't know what other post you're talking about but it's these situations why you should post your issue on only 1 post vs multiples. I don't have any answers from you outside of factory reset and making sure the lock is within 3 feet of your controller when removing and adding. I assume your UI and firmware match and that you are on the latest firmware. Unfortunately schlage is notoriously finicky with automation systems. Judging by the support you've received, i would've moved on by now to a competitor without the baggage such as Yale

You mentioned using eisy not HA. Their setup is probably different than Udi's which is why it worked. Glad you got it working with your system

I know eisy has Bluetooth but I haven't seen any noderservers that take advantage of it. I suspect whatever device you're trying to use would need a specific nodeserver so that the eisy knows how to interpret the information it was receiving

The free nodeserver just allows you to control your speakers and provides status of your devices. The st Sonos version adds your playlists, favorites, and voice TTS

No it is not. Parameters are not guaranteed. Each mfg. can choose to use them or not use them at all.

Are you certain that this device has parameters? If there are none found online and the mfg. cant provide any, then there may not be any available

The keys that the system set with the device to control it was erased when you factory reset the device so you'll need to remove the device and re-add. It's akin to encrypting a micro SD card on your phone. If you factory reset the phone, your data can't be recovered on your drive due to the key being broken. I don't have the new matter board so things may be different now but historically, that's how it's been with multiple types of systems.

f you're directing your question to UDI then you should submit a ticket to them rather than posting on an open forum where members will respond. At the very least, tag them so they and others are aware. With that said, my response comes from multiple responses on the subject from udi directly. Regardless of how many times you ask or who it comes from, the answer is still the same

Already answered above

What system? Reliable old system implies isy994 which wouldn't be compatible with iox

The eisy is brand new- you'll get the latest model regardless of when you order it. At most you'll have to update the firmware which youd have to do anyway due to when firmwares can be pushed out and you receiving your product...no different than most consumer electronics nowadays. You can wait but then you run into the possibility of UDI being out of stock when you're ready. No one can really say what you will experience. There are many here that hasn't had issues and others who have. I'd peruse the eisy channel to see others experiences and decide whether or not you're ready to chance things. That way you can make an informed decision. Personally, I think you will be ok but with everyone's system being unique, only you can decide that. There are a few posts on here with others using long cables without issue.

I'm just using the language you used. Not all bugs are fixed quickly. Modern garage door openers require different solutions depending on setup.

It's not the developers fault Chamberlain chooses to operate this way but your reasoning is understandable. In regards to being broken at anytime, that applies to anything. A bug can break how your system currently runs at which point you would wait for a fix. Ditto for server issues. However, what most people feel (who has purchased) is that they are paying for someone who has taken the time to hack it to provide them the opportunity to use their current system vs the time it takes to find other alternatives/swap out systems. There's no breach of intellectual property laws. It would be a breach if you took their work, made your own device, and tried to sell it.

It would be broken until repaired

Does this happen with other devices that aren't running through UDI devices?

Not necessarily....if most people upgraded during the initial release, they would have had their particular issues fixed so things would appear stable until those who held out initially start updating. Once those folks take the plunge, then we'll know.

Regardless of time frame, new bugs may still be introduced.

The remove should've removed the device from the tree as well. May be a bug. I would submit a ticket

There's 1 way to find out if range isn't the issue....move the device closer. If you do and things still don't work then you have a defective switch