smokegrub

I changed my email account for Alexa and can access the account successfully. I also changed the address of the primary account in the portal. I can successfully open the portal but when I select tools I can see and use ISY Web Access but I can no longer link to Alexa. I have "forgotten" the devices and "discovered" them in Alexa. How do I get Alexa to link with the portal? Under My Profile I have the options USE Preferred ISY or USE all ISYs in Account. Neither option works. It appears the link to my ISY has been lost.

Sorry for the bother. I got it fixed. Wife is happy again and my blood pressure has decreased.

Now Alexa does not work and I am in trouble with the wife! All I wanted to do was change my email account!!!!

I did precisely what I feared. In attempting to do this I somehow messed up and now I can't access my account.Canyou offer further help or shall I submit a ticket?

Dropping that email account.

Thanks. Will check them out.

Any recommendations on a UPS?

Worked! You guys are the best! Now, we have a temporary solution in place until the new plug arrives.

I found a cord that produces 9v 300mA Would that be safe to try?

Gotcha! I will order one now. Please accept my thanks. You done know how much you rteply on your home automation until it is no longer there!

Pardon my naivete but do you mean the power cord? I have noticed that the plug is flashing very rapidly.

We had a rare power interruption this morning. After power was restored no lights on ISY. I have checked connections. Are there any next steps?

I just returned home and checked the status of the remote ISY. All devices are now correctly reporting their status. From the other comments it seems apparent there was some problem with the portal connection. Thanks for the feedback.

I have an ISY located over 300 miles from where I am located. This morning none of my numerous devices were displaying their status. I turned on a couple of lights then used my Wyze cameras to see if they turned on. They did. I then turned them off and the cameras confirmed they were, in fact, off. Looking for suggestions as how I might deal with this problem of ISY not displaying the status of any devices. I need to do so remotely.

My hope is that user friendliness is of paramount importance.

Sorry, I must have missed it. Thanks for calling that to my attention.

The March 2020 issue of MacLife has an article about a group comprised of Apple, Amazon, Google and the Zigbee Alliance getting together "to develop an open-source Smart Home standard. The goal is that "Smart Home devices will be compatible with various platforms so you can choose between Google Assistant, Amazon Alexa, Apple Siri, or other platforms." I am curious as to your thoughts about this.

Love it! Don't knock the new headers and exhaust until you have tried them!

Thanks again, Larry.

Thanks, Larry. What about the network cable?

I had to have work done on my ISY. Now, I need to reconnect it to the network, to power and to the PLM. Is there any particular sequence I need to follow?

I appreciate all the help, but I am going to take your advice and open a ticket tomorrow. I am also going to need help with the update and especially in going to v 5.x

I am beginning to think the file is the proper saize. That leaves the question, is it going to be useful, if needed!!!

I have another ISY located elsewhere. I logged into it and did a backup. No problem. The size of the backup file that appears on the problematic ISY says cannot create a zip file but then it appears to do so. Is a 56 k file unreasonably small? The one created for the other location was only 26 k. I am reluctant to move forward without what I know to be a solid backup.

Thanks for your attempt to help. I made the suggested change then attempted the backup. Would not create the zip file. Actually, I get a file but I get a message that it was not created. The icon that appears only has 56 k.