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DennisC

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Everything posted by DennisC

  1. Since you are starting a new ZWave installation, you need to add your devices from scratch. Be sure to exclude before including a ZWave device. When you are done installing ZWave devices, go to the top level menu and do a complete ZWave backup, followed by a eisy backup under the file menu.
  2. If restarting PG3x doesn't work, try shutting down and removing power for a minute and then restarting. I have seen where removing power makes a difference.
  3. Did you restart the admin console afterwards? Are you sure you completed all entries on the configuration tab correctly? Are there any error messages in node server log or PG3 log? If all else fails, try rebooting.
  4. Try restarting PG3x, if that doesn't work, then try rebooting.
  5. Follow the advice from @kzboray and let us know if that doesn't work for you. Some Polisy units running v5.4.5 had another issue that prevented upgrading.
  6. DennisC

    ISY994i Issues

    Reboot ISY and try again, clearing Java cache and downloading a new start.jnlp.
  7. Sorry, I'm still not clear, are you seeing the popup login box for the portal and can you successfully log in to your portal account? Your portal credentials do not go on the PG3x login screen, there should be a popup that appears for the portal login. Maybe attach a screenshot, just to be sure we are talking about the same thing.
  8. Let's backup a moment. After accessing the PG3x login screen on eisy, you first need to login in with your UD portal credentials. The login screen for this should pop up, if it doesn't, check your browser settings. After successfully logging in to the portal, you can then login to PG3x, using the same credentials as for the admin console. Now, where exactly is your login failing?
  9. Glad you are up and running. The current unit is called eisy and is available in the UD store.
  10. Best wishes on your health issues. For confirmation, you are using an ISY 994, correct? You should be accessing your ISY via the Launcher, please follow these directions: Installing the Admin Console Icon on Your Desktop It's always best to use the Admin Console application which is browser independent. To do this: Clear your java cache Use the ISY Launcher to launch the Admin Console. This should put an icon on your desktop once you run the downloaded start.jnlp file. When you click on the Launcher icon, if it doesn't find your ISY, you can add your IP address manually. Try both http & https. Example: ISY994: http://1.2.3.4/desc (replace 1.2.3.4 with the actual IP of ISY in the router) If you still can not get in, you will need to troubleshoot the issue, you can start here (note: there are some different steps for mac users): https://wiki.universal-devices.com/index.php?title=Main_Page#Changed_ISP.2FRouter_-_Can_no_longer_access_ISY I do not suggest you perform a factory reset at this time. You can try removing power after trying previous steps.
  11. During the recent DST change it was discovered thateisy had some issues with the time of sunset. This may be one that didn't get reported then. Best to let UD know via a help ticket. https://www.universal-devices.com/my-tickets/
  12. DennisC

    ISY994i Issues

    Are you using Insteon or are you all ZWave? Please explain your setup and the type of devices you have. Is your ZWave using the series 300 dongle? If so, you are on the highest firmware version your system supports. Open the event viewer, set to level 3 and operate some devices that give you trouble, what is in the event viewer? Sounds like you might have a communication interference, but there is not enough information provided. Let's make sure you are attempting to access your ISY using the Launcher. Please follow these directions: https://wiki.universal-devices.com/index.php?title=Main_Page#Installing_the_Admin_Console_Icon_on_Your_Desktop
  13. See this post regarding Notification node server:
  14. First, you need to go to the top level ZWave menu and back up ZWave. Go to Admin Console - ZWave - Backup. If given a choice do a complete backup. Now you can go to File - Backup ISY and the ZWave back will be included.
  15. Sorry you have to wait a bit longer.
  16. DennisC

    Vacation Folder

    Yes, you want a State variable to trigger a program. You created an integer variable. Look at your screenshot, right above ID, it says Integer and that is the tab you are on. To the right of that is State tab. Click on the word State and then create your variable and update your programs to use the new variable. Another reason to use the naming conventions called out in my previous post. The ISY doesn't poll the systems. Programs run when they are triggered, either true which runs Then or false which runs Else. No, there is not.
  17. You can do both, but I would suggest also checking the PG3 log, not just the node server log.
  18. This is a long shot, but maybe a weak power supply? Try another, 12 volt DC, 2 amp power supply as a test.
  19. Power cycling and trying again?
  20. DennisC

    Vacation Folder

    First, only a state variable will trigger a program, an integer variable will not trigger a program. After time, when you start adding variables, it becomes difficult to remember what type of variable you are working with. This is important for troubleshooting. Therefore, best practice is to start an integer variable with a "i" and a state integer with an "s". To insure the else section runs, add a trigger that makes the statement false when set to 0. In you original example, for the If portion try: If $Vacation is 1 Or $Vacation is Not 0
  21. Your eisy uuid can't change. I think you need to shutdown, remove power, start up, clear Java cache including deleting applications, download a new start.jnlp from here: https://isy.universal-devices.com/start.jnlp After downloading run the program and you will have a new IoX Launcher on your desktop. After clicking on the Launcher, if your eisy is not found, try https://eisy.local:8443/desc. If that doesn't work, check your router for the eisy IP address and click add in the Launcher and enter: https://xxx.xxx.x.xxx:8443/desc Replace the x's with your eisy IP address. If you are still having a problem try the troubleshooting steps here: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Can't_Find_eisy
  22. The PG3 UI will be available at https://xxx.xxx.x.xxx:3000, where the X's should be replaced by your eisy's IP address. You will get a Chrome security warning, but you should be able to accept the risk and continue to the IP address. From the wiki: eisy (PG3) Dashboard You will be prompted with a security warning by your browser because eisy uses a self-signed certificate. Please ignore the warning. You are then presented with the login screen. The default username is admin and default password is admin. Please make sure you change your default username/password once you login. The login of admin/admin assumes you haven't changed it for eisy, since PG3 now uses the same login as eisy. Also, you will need to login to the portal prior to being able to login to PG3x.
  23. Check the PG3x Polyglot log. Sounds like either PG3x is crashing or you are dropping the network connection.
  24. One question, did you try the two presses of the multifunction button? The reason I suggested that is some early eisy's become stuck in wifi mode and didn't release to Ethernet and no connection was ever made.
  25. Each device can have it's own Favorites. You can copy from one device to the other, as long as it is the same platform (android vs iOS), by making a backup and importing to the other devices. Instructions are in the wiki For your second issue, you are in edit mode. Edit mode is toggled on/off by the pencil icon in upper right corner. Spend sometime reading the instructions in the wiki, there is a lot of customizations that can be done. For example, changing colors for on/off
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