DennisC

I'm not positive, but I am not sure that the "ISY Portal Node Server" is still available? I "think" Geofencing is now done via UD Mobile.

Just wondering if you did this step originated, "To use your spokens on the new ISY, your preferred ISY may need to be updated with the new ISY uuid. If you selected "Updated preferred ISY" during the migration, it will be updated for you." If not, you might have to do that manually. Since the instructions indicate you can reverse the migration of the spokens, you should be able to migrate them if it wasn't completed. To me, it appears only migration of the license for the portal can't be undone. Also, make sure you have approved your new unit in the admin console: Configuration | Portals | +Approve

I'm also running a Polisy and eisy at the same location without issues.

https://192.168.0.120 or https://192.168.0.120:3000? To access PG3x, you must specify the port of :3000.

What exactly is the message in Chrome? Does it say there is no such site, it is unsafe, or? Do you mean a DHCP IP reservation? That is what you should have. That doesn't do anything regarding firewall settings. You need to make sure firewall settings are not blocking connection. Also check your routers log file for errors or blocks from to that IP address.

I reread your posts but couldn't tell, exactly what is the result when you type in the IP address? Have you checked firewalls and antivirus programs?

How are you trying g to get into PG3x? In your browser you need to enter https://xxx.xxx.x.xxx:3000. Is that what you are doing?

If you are up for it, try shutting down Polisy, remove power from Polisy for a bit and then start up. See if you can get in to PG3x again. If you can and the node servers are not running, try and start them. If they won't start, try reinstalling one in the same slot. There is an option after clicking on install to reinstall in the same slot. Do not uninstall the existing node server, just try to reinstall and start.

You indicated the latest Java version is installed, I did the update yesterday and my Java is build 1.8.0_371-b11. Does that match what you have?

The current version of Java is build 1.8.0_371-b11. At least for Windows. I did the update yesterday. I initially got an error code and had to follow the provided link to download an upgrade file separately. I followed instructions and all was well. I then updated to firmware v5.6.0.

Factory Reset ISY Use a sharp object to push in the Reset Button till the RX, TX, Mem, Error lights start blinking (every second) Hold for at least 30 seconds until all of the the RX, TX, Mem, Error lights turn off and Mem light starts flashing quickly Release and wait for system reboot (reboot is complete when Mem light stops flashing) Factory Reset PLM Remove PLM from power for at least 10 seconds. Press the black set button and continue to hold it while you insert it back into the 120 VAC power.

Try 1 press of the multi function button. Wait at least 15 minutes then clear Java cache,delete all applets (all 3 boxes) and download a new start.jnlp. You can also check here: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Can't_Find_eisy

With a serial adapter wiring kit that UD offers, the PLM can be a spare for eisy. As for the ISY, it is at end of life, but you can use it as you wish.

Good job, it's what I would have suggested.

Ok, so there is no additional activity happening in the log? If that is the case, then you can reboot. You can use the multi function button, 5 presses will reboot eisy. After rebooting, wait about 15 minutes, then you need to clear your Java cache and delete all three check boxes. Next download a new start.jnlp from https://isy.universal-devices.com/start.jnlp After downloading, run it and you will get a new IoX Launcher icon on your desktop. If, after obtaining a new IoX Launcher you can not fi d eisy, follow this guide: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Can't_Find_eisy

What do you mean by stopped? The log you posted is showing updates happening. Try coping and pasting the log here.

You can ssh in and then run: sudo tail -f /var/udx/logs/log Don't forget, after the upgrade you need to reboot.

It depends on how old the current packages are. Could be a few .minutes, could be 30 minutes. The instructions had a command to ssh in and monitor the progress.

My Schlage lock is a FE469 and the status updates in IoX just fine. I can add/delete user codes from admin console or at the lock. Not sure what you mean" by hand"? The upgrade notes for v5.6.0 has some instructions for lock issues, did you follow the guidance in the instructions and follow up with an Interview? While it is mentioned in the upgrade post, there is more info here:

The directions you should be following to migrate Alexa are here: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Migrate_configurations_to_a_new_ISY First, make sure you are following them exactly. On which step are you running in to issues?

You might need to increase Java memory, instructions are in the wiki. Here is the link: https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_is_very_slow_or_hangs

A portal license allows you to connect to your system without port forwarding. You can check your license buy following the directions for renewal here: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Renewal_Instructions A portal license is also required if you want to take advantage of node servers or voice services such as Alexa or Google.

I know you said ISY, but just to confirm, you are on an ISY994? Iif so, there were several issues over the weekend that required UD intervention, see the following: maybe this one too

Try shutting down Polisy, removing power, waiting several minutes and then powering it back up. Are you on the latest v5.5.9 firmware and are you using the Launcher to access the admin console? Make sure you have the Insteon support box checked on the Configuration tab. I'm not clear on a few things, have you restored a backup to Polisy or are you starting fresh? If Insteon was working on Polisy, have you restored your PLM?

You are going to want to follow the migration instructions here: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Migration