paulbates

Another option, provided you have all the Insteon IDs written down, is to delete the devices and re-add using the option to add new Insteon device and your Insteon ID. You'll be presented with 3 options, and the first/default is to "remove all existing links". Add the modules back in and add to the scene While deleting and re-adding is a little bit of a pain, it's probably less painful than digging the micro modules out of the j box and stuffing them back in.

What's interesting is that it looks like the backup is a V5 backup? Are both your ISY's on the same version? Maybe you're restoring a different back up the other ISY? The version difference is certainly one explanation for why it's choking on the restore.. especially when its at the major version ... 5.x vs 4.x

Yes... but since you only have success when downloading (cloud) a fresh copy of the admin console, a java application... and the local copy does not work, it sounds to me like something is wrong with the java installation on the pc and could negatively impact what you are trying to do If I had this happen I would reinstall java on the PC, and then visit this link to re-install the launcher, then try again https://isy.universal-devices.com/start.jnlp

It's related to a long term support problem. During the time that ISY firmware was updated in the ISY regularly, the version of admin console had to be updated also at the same time to keep the software changes of the 2 in sync. There were a lot of issues on the forum solved by suggesting users update the admin console to the same version of the ISY software. UDI later added a feature to the ISY launcher to let you choose to use the local copy of admin console on your pc, or download (cloud) a fresh copy of admin console that matches the ISY's firmware. To me, this sounds like something is wrong with the java installation on the PC you are using.

I know that when I set up new plugins that frequently I have to cycle the plugin and the admin console

I agree with you it's odd. They'll likely want logs from the time you perform recreates to the extent that's possible. If possible, do that, download the log files and submit a ticket with them and a link back here

The thought I have is minor tear down and rebuild: I'm guessing that 60:7A:97 is the Insteon id of the 4 button keypad? Delete it and re-add it For the variable, I would create an additional new variable and update the programs to use it, save and retry.

Or myQ, revolv, iris, wink,.,.. I used to want local APIs to protect me from network outages... but the reality is, it's to protect me from "me too" corporations that weren't in it to stay.

The sticker says it's a 2015 plm= suspect. Let's start there: Unplug the plm from the wall. Wait 10 seconds and plug been in- retest (if that works, then it's a sign the plm is dying) If unplugging didn't work, try using the Restore PLM option from the file menu (if that works, then it's a sign the plm is dying) What happens with trying those?

It could be the plm. How old is it? If you don't know, there's a sticker on the back with 4 digits, what are they It could be power line noise from something me added to the electrical system, especially something close to the affected devices. It could be the sd card in the ISY going bad. How old is the ISY, or memory card of you've replaced it I believe the admin console problems are unrelated to the light problems. Reinstalling Java and reloading the admin console might help.

My eisy was a new install and I had this problem. I plugged and unplugged the eisy into the wall several times, it eventually connected and have had not further issues. My PLM is USB. Another thing to look at under the config tab in iox, is the Insteon checkbox checked?

This one uses the battery pack. It was on the house when I moved here and I'm sure it's really old, would be surprised if it was *not* gen 1. One of the benefits I get from the plugin is battery low notifications with my other battery devices.

I just checked. I have an older doorbell and I can read the battery level in it. Refreshing doesn't cause errors I'm on v 1.2.3

The basic diagnostic trap lines have been run in this thread. Open a ticket with UDI here: https://www.universal-devices.com/my-tickets/

My eisy was at a new house and a from scratch set up. However, when I first set it up, the eisy would not see the PLM, I got a "not connected". My recollection is that I pulled the eisy power plug and plugged it back in... several times, for it to see the PLM and show "Connected". It's been fine since then.

.... ok, scratch my original answer... I saw remotelinc in the text and not Remotec BW8510US.. I'm not a zwave user so can't help.

I'd try un-plugging power to the eisy, wait 10 seconds, and replug, retry

I would declare this one to be in ticket land, let UDI help: https://www.universal-devices.com/my-tickets/

I'd try removing the device(s) from the scene (either drag out or delete), then re-add and retry

Initially it would good to eliminate potential common network issues: Do the sites have the same ISP? What network router/firewall/security solutions are in place and common, if any? Are other clients or applications experiencing problems

Ms offers an android subsystem for w11.. you install it and it will run Android apps, which UDI does offer. This describes how to get it to run on w10 I've not used it, but in the same situation, I'd try it, can't hurt.

There is one in the production store, I've used it for several years though I use it on an older doorbell. Ring zwave devices are compatible with their app/api, which the current plugin uses, when you use their alarm system base station as the zwave host, not the zooz stick. You can find its support section on the forum and ask there about support for this device, what's possible etc. Chances are it will require you using their alarm system base station

Would some kind of push notification to a phone be acceptable? It could be done with the pushover app and using the priority level of the message. You can also change the sound that's used, or be silent or vibrate only... I use it for other reasons but have priority messages make sound notifications, messages of interest that vibrate only, and others (house reports) only show up in the queue but not vibrate or make noise and i review at my leisure The messages are delivered quickly, just like the ring doorbell app, and I've not experienced the delays that email and texts can introduce The app would be quiet, non-noticeable if not in use.

You can use it to factory reset the PLM. Pull the PLM out of the wall plug, hold the button as you plug it back in and keep holding until it beeps. Then do a restore modem This is symptomatic of an older PLM that's dying. How old is the PLM? There's a sticker on the back with 4 digits, while you have it unplugged. What are those digits?

How old is the PLM? Any electrical events like nearby lightening strike, brown / black outs? In iox, go to tools/diagnostics/PLM info. What does it say?