Geddy

I run admin console from 3 different Win10 machines and never had to add anything like you're showing.

Not sure what you mean by this. start.jnlp isn't trying to install anything Java. It's just going to put the ISY Launcher (now IoX Launcher) icon on your desktop. I do not use Win11 yet, but does it have a way to set default apps like available in Win10? Look at (Windows) Settings -> Apps -> Default Apps -> Choose default apps by file type In Win10 I have the option that .jnlp files are associated with Java(TM) Web Launcher) This way when I run/double click the start.jnlp it auto runs in Java and runs the processes as expected. Your issue seems that Java was not installed correctly, the .jnlp is not associated with Java, or you have anti-virus and/or firewall running. Above you said you don't have either anti-virus (other than Windows Defender) or firewall running (mostly 3rd party anti-virus and firewall will block .jnlp from running). I would follow the steps you posted in your original message. You can ignore Step 2 (doesn't apply). After Step 3 I would uninstall Java (again?). On the Java website there is a tool to remove all old versions of Java (https://www.java.com/en/download/uninstalltool.jsp). REBOOT your computer Then re-install Java (from java.com) You should see this when installing: (screenshot from today 11/15/22) Then continue with step 4 from your original post. Check if Win11 has the same setting to associate file types with apps and be sure you have .jnlp set for Java Web Launcher. I know there is a growing number of Win11 users on here that don't seem to have issues.

Why abandon what you've had working? There's a seller on ebay that sells PLM repair services - see their listings here - (https://www.ebay.com/sch/nilachidatasystems/m.html?_nkw=&_armrs=1&_ipg=&_from=) Many on the forums have used them to repair the PLM. Additionally the new Insteon owners have shown that PLMs should be in stock in 23Q1 (maybe give or take when they actually get them). Might be worth getting them fixed rather than the expense of replacing so much other hardware. How long did each one last? If not long then you've probably got other issues you should get checked out.

This is perhaps where you went wrong. The file downloaded from that link appears to point to 4.9.0 firmware. You need to get the ISY Launcher from here - https://isy.universal-devices.com/start.jnlp I'd say clear your Java cache to wipe out what you've got (selecting all three boxes in the process). Download the start.jnlp file and then launch into Admin console and try the restore again (that is if your programs don't appear). What you're describing (no programs showing) is what @MrBill commented on that your UI/Firmware didn't match. Then when you said you downloaded admin.jnlp from that link that's pointing to 4.9.0 firmware, but you're running 5.3.4. You need the ISY Lancher or download the admin.jnlp file directly from the ISY locally and not from the UDI site. If you've started a ticket though I'm sure you'll get sorted out, but just wanted to point out that the ISY Launcher method is the suggested route to make sure UI/FW match.

@tmorse305 out of the box thinking...what if you created a second kasa account for only those holiday devices and then installed the node server in another slot to operate only that account. Then you could delete that node server when not needed and install it again next holiday season. Not sure the impact it would have on programs so those might need to be recreated every year. Just a thought so they're not mixed in with stuff you actually use year 'round.

Did you see my comment above? Send @simplextech a PM on the forums. They've commented elsewhere that they don't get forum alerts so PM is the only (best?) way to get their attention. Otherwise, perhaps open an issue on their github project.

@johnjces I believe if you're in the admin console and you rename the ISY in the tree it will then push that name to the Finder. Just right click on the ISY name and "Rename" is an option. Close admin console and re-launch IoX (ISY) Launcher and it should display the new name.

@Michel Kohanim mentioned in another thread that it could also have been some issues with the UDI website not allowing the cloud option to process correctly. I have to say I was able to use the cloud option to access the ISY994 while remote yesterday (not sure what time I attempted it). I tried the IoP access via cloud option last night and it worked fine on 5.4.4. Today everything seems to work fine with IoP 5.4.4.

@Illusion and @mbking there were other reports of this issue in this thread. Hopefully it was just a limited issue with UDI site/web and it's working for everybody again. I just tested with IoP 5.4.4 and can load admin console via cloud option without issue.

Make sure you let this process run a while. Did you hear beeps? If not just let it keep running. Since you’re on a very old version it might take a while. Whatever you do…DO NOT UNPLUG THE POLISY…once you started the update. Confirm the light status on the front of the Polisy (see the wiki Polisy User Guide) that it is done processing before you proceed.

You’re on the PG2 dashboard. You need to add :3000 to the URL you're using to open PG3 web interface. When you’re in PG3 you should see menus that look like the attached picture (on a mobile device so can’t paste inline). Not sure what’s causing this. But once you’re in the PG3 web interface you should be okay. If not then open a support ticket for additional help.

If just starting out you should probably update PG3 first. It's currently on version 3.1.14. Information for updating found here:

@someguy not technically the same error as where you originally posted so split out for help. That thread also had a solution. If you attempted that solution and still had problems then starting a new thread usually gets additional view and help. First question I'd have is what version is your PG3?

Noticed this earlier. It seems that UDI is changing it from “ISY Launcher” to “IoX Launcher”. More details to come, I’m sure. But this is intended. Perhaps @Michel Kohanim can shed some light to confirm. 😀

You cannot. That's currently not supported. The only way you could do this would be to run a VPN at home and connect via VPN while remote and then access it. I'm sure there might be a way through port forwarding, but it's not secure in anyway so I wouldn't suggest doing that. Only ISY on Polisy can be accessed remotely on the Polisy. PG2 and PG3 all have to be accessed and managed locally.

@thewebgeek excellent! That was super fast to get it up and running so quickly. Glad the information worked to make it "easy" to setup.

@jim_ Glad you got it working again. There's also been numerous reports about a repair service that somebody is offering on ebay that has had good results if you're not able to repair it yourself. https://www.ebay.com/sch/nilachidatasystems/m.html?_nkw=&_armrs=1&_ipg=&_from= There's hope for the PLM though. In the Insteon area here the link to the most recent "Lunch with Insteon" showed an expected date of March 2023 for the product to return to inventory. Fingers crossed, in a few months PLM might be available from Insteon again.

There are some old videos showing the install. I know there were some topics earlier this year saying that something in a current/recent release for RPi changed the process. Having never attempted such an install I can't tell you what to watch for. Check the PG2 area of the forums. Here's the GitHub for PG2 - https://github.com/UniversalDevicesInc/polyglot-v2 Videos - https://forum.universal-devices.com/forum/158-instruction-videos/ Found those posts from earlier this year that might help: Good luck. Know that PG2 is no longer being developed so support could be limited.

Not specific to your thought of how it would work, but here's what UDI posted about the new board back in July. Read through that. The way I interpret this is that the matter/zwave board would be able to talk to other matter certified devices. But again, having just been released who really knows (at least among us users) how and what will work? The way I see it is that the Polisy/eisy would be able to control Matter while maintaining all the systems it controls now (either natively or through Node Servers). I don't know if some other controller would be able to talk to the Matter board on a Polisy to tell it to do something on the Insteon (or Node Server) side. We all would need more information from UDI on that regard.

Make sure the iOS devices are using the same version of the app. I saw mention of that in a reply from @Javi a few months ago.

You cannot. You need either a Raspberry Pi system to run PG2 (no longer being developed) or would need to find a Polisy to run PG3 and run node servers on that. Otherwise, there's no current way to get node server (and therefore weather) information into an ISY994. Check this post from @larryllix about having a spare Polisy if you wanted to venture into that realm. PGC went down in February. At that time there were probably a fair amount of Polisy available (and UDI offered a discount for those relying on PCG). Since then there has been a big demand on Polisy and they've been out of stock since the summer. Now, there's a new device coming out (the eisy - find posts about it in the Coffee Shop section of the forums), but don't wait for that to be available soon if you're needing something for system critical use. Good luck.

Read ALL the words in the link you provided. Don't believe what you think you read... This doesn't mean there's 190 devices out in the wild now that are "matter certified". There might be a few, but I'd hazard to guess that 99% are still being developed to hopefully be certified and most of this 190 are probably still being tested for certification. So...don't believe the hype. It's just released. You can't expect everybody to have an answer right away. Even Hue said it would be early 2023 before they'd start rolling out updates to their hubs to be able to "talk/work' with Matter. It's still way to early to tell. Besides, who is ready to run out and spend a ton of money to replace stuff that's probably working fine just to work with a new made up "Standard"? Sure, if you've broke stuff you need to replace it might be nice to get something a little future proof, but if not...why worry about it? I think the biggest thing is NOBODY really understands what Matter is and too many are using it as a buzz word to suddenly think everything can talk to everything. Sure, somewhere down the road maybe that's what it means, but now...life as usual for most of us. Good luck to the poor saps on the bleeding edge of technology wanting to have stuff work to be let down when it's really not much better than they already have. Just my 2¢ (with inflation is probably worth less than 1¢ these days)

Quickest and easiest…. ISY Portal account… https://wiki.universal-devices.com/index.php?title=ISY_Portal_Admin_Console Plus, MobiLinc works with ISY Portal for remote access… https://wiki.universal-devices.com/index.php?title=ISY_Portal_MobiLinc_Configuration And to fix your default email issue you need to update to 4.9 if you’re running 4.x firmware. Otherwise setup a Google account and use that. Directions also in the wiki. Finally….read the information in current release area (on the forums) for ISY Launcher for current/best way to access ISY locally (the “old” method of a browser and Java don’t work so need to learn the new way). It’s simple if you’re as tech savvy as you say you are.

Sounds like the IP address for the ISY wasn't restored. If the port is pointing to the old IP make sure the ISY is at the correct IP. With the ISY994 there's no need for certificates if you're using port forwarding. Do you have an ISY Portal subscription? It's been the much preferred method to contact the ISY remotely. Poking holes in a consumer level router makes a lot of security issues. Trying to fix with port forwarding: In Admin Console: Help -> About - Make sure the "My URL" is the IP address you have the port directing to. Click on Configuration Tab and check "HTTP Port" and "HTTPS Port" - confirm those ports are what your directing the open port to. Otherwise, if you have ISY Portal you should setup Mobilinc with the ISY Portal access with the directions found here: https://wiki.universal-devices.com/index.php?title=ISY_Portal_MobiLinc_Configuration Make sure you use your ISY Portal credentials and NOT your local Admin Console credentials. Should end up looking like this: Works perfectly every time and don't have to poke holes in the router. Here's where it gets fun! If you have ISY Portal then you also can use the URL in there to access Admin Console from any computer remotely. You don't use a browser (that's not been the method for many years now). You need the ISY Launcher and add the remote URL to connect to the Admin Console. In the "ISY Information" is an address for "Admin Console URL" - Add that to ISY Finder and use your ISY Portal credentials to log into the Admin Console from anywhere. ISY Portal also allows you to integrate with Amazon or Google (with supported skills).

Great to hear! Thanks for letting us know. Good luck with UD Mobile! It's a good one that's still being tweaked.