Help with getting ZS upgrade running

slucas · May 29, 2015

Hi, I just installed my new high-power Zigbee smart meter module into an existing ISY994i. From the documentation I can find, I am looking for a new "My Electricity" panel that has the relevant numbers I need to give to PG&E to provision it. But after changing the firmware and clearing java/browser caches, I'm still not seeing the expected UI.

Any idea what I'm doing wrong? Here are the specs:

Firmware: Insteon_UD994_OADR v.4.2.30 ( 2015-04-02-09:09:20 )

UI: Insteon_UD994 v.4.2.30 ( 2015-04-02-09:09:20 )

Product: ISY 994i (1120)

- OpenADR (21010)

- Weather Information (21020)

- Networking Module (21040)

- Irrigation/ETo Module (23000)

Thanks for the help!

Scott

Teken · May 29, 2015

Hello Scott,

As part of the hardware upgrade you need to purchase the software for the electricity module. Please engage UDI and they will get you squared away because it should have included it in the price.

Create a service request sending them your invoice and the UUID from the Help -> About.

Michel Kohanim · May 29, 2015

Hi Scott,

Please send your UUID (Help | About) to support@universal-devices.com with a link to this post and we'll activate the module for you.

With kind regards,

Michel

slucas · May 29, 2015

Michel, thanks a ton for your help. PG&E's "Stream My Data" web page was not working for my account so I had to give them a call. It's up and running!

For others who might be reading this thread, PG&E asked me for the MAC address. I gave them the Ethernet MAC address and that isn't what they need. They need the Euid from the AMI meter page on the ISY. Once we had that figured out everything went smoothly. Someone on another thread noted that the PG&E call center folks were very helpful. I also had a good experience with them, kudos to their help line folks.

Best,

Scott

Michel Kohanim · May 30, 2015

Hi Scott,

My pleasure and thanks so very much for the update.

With kind regards,

Michel

tim.mccollough · August 12, 2016

I also have a 994i-ZS already paired with our local utility's bi-directional smart meter on the side of my house. I can see the demand signal and summation received reading on the meter in the ISY.

I am also a solar customer and deliver considerable energy to the utility during parts of the day.

I believe the SEP 1.x protocol sent from the meter has the delivered register, but the ISY does not grab it as a value.

Can someone from ISY tell me if it is possible to grab the delivered register from my meter in the ISY?

Sent from my iPhone using Tapatalk

Michel Kohanim · August 12, 2016

Hi Tim.mccollough,

It all depends on your utility. I know some PGE meters do not report net energy.

With kind regards,

Michel

tim.mccollough · August 12, 2016

I know the information is being sent from the utility meter, because I have also tested a Rainforest Automation energy gateway and it can see both the delivered and received registers. This appears to be an ISY limitation.

Sent from my iPhone using Tapatalk

tim.mccollough · August 12, 2016

Sent from my iPhone using Tapatalk

Michel Kohanim · August 12, 2016

Hi tim.mccollough

What's the utility? What do you get from /rest/emeter/metering?

With kind regards,

Michel

tim.mccollough · August 12, 2016

Fort Collins Utilities in Colorado

--------

</AMIMetering>

Michel Kohanim · August 15, 2016

Hi Tim,

-645

ISY is reporting a negative number (-645) so it's working properly at least for that point. But that's in watts.

With kind regards,

Michel

tim.mccollough · August 15, 2016

<currSumReceived type="UINT8" digitsLeftOfDecimal="6" digitsRightOfDecimal="0" suppressLeadingZeros="false">0</currSumReceived>

The value I am interested in is the current summation received (see quote above). This is the meter register that shows how much solar energy was delivered. I can get this value from the Rainforest Automation device paired with the same meter, so I know it's available and being sent by the utility.

I am already using the instantaneous demand signal.

Sent from my iPhone using Tapatalk

Michel Kohanim · August 15, 2016

Hi Tim,

We do not query and of the xxxxReceived points (they are commented out).

With kind regards,

Michel

tim.mccollough · August 15, 2016

Hi Tim,

We do not query and of the xxxxReceived points (they are commented out).

With kind regards,

Michel

Is that a hard policy? For someone with solar and the ability to deliver energy back to the grid, the received points are very valuable. I can't figure what my bill might be without them.

Sent from my iPhone using Tapatalk

Michel Kohanim · August 15, 2016

Tim, no, it's not. It's based on our work with NVE, PG&E, and SCE neither of which had this requirement and we simply comment out points that are not used to reduce traffic.

With kind regards,

Michel

tim.mccollough · August 15, 2016

Tim, no, it's not. It's based on our work with NVE, PG&E, and SCE neither of which had this requirement and we simply comment out points that are not used to reduce traffic.

With kind regards,

Michel

I'd like to make an official request to include the received data. As an ISY user myself, and as our local utility manager that will be rolling out OpenADR this year and already has Zigbee enabled meters.

Sent from my iPhone using Tapatalk

Michel Kohanim · August 15, 2016

Hi Tim,

Of course. Please read my response to your PM. Since we already have a working relationship with your team, it would be best to continue going that route so that all features can be properly tested.

With kind regards,

Michel

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