astar Posted October 8, 2020 Posted October 8, 2020 I upgraded from 5.2.0RC to 5.3.0 so I'm on the official version - 5.2.0 has been very solid for me - congratulations on this great accomplishment! 1
glarsen Posted October 8, 2020 Posted October 8, 2020 1 hour ago, astar said: I upgraded from 5.2.0RC to 5.3.0 so I'm on the official version - 5.2.0 has been very solid for me - congratulations on this great accomplishment! Ditto!
smacbride Posted October 8, 2020 Posted October 8, 2020 Other than taking the back off, is there an easy way to determine what z-wave chip we have installed? 1
Bumbershoot Posted October 8, 2020 Posted October 8, 2020 24 minutes ago, smacbride said: Other than taking the back off, is there an easy way to determine what z-wave chip we have installed? You can always go to the Z-Wave | Z-Wave Version menu in your Admin Console. If the popup window looks like the attached screenshot, then you have the current 500 series board.
smacbride Posted October 8, 2020 Posted October 8, 2020 19 minutes ago, Bumbershoot said: You can always go to the Z-Wave | Z-Wave Version menu in your Admin Console. If the popup window looks like the attached screenshot, then you have the current 500 series board. Ok thanks, mine says 4.55.00 so I guess I need to upgrade the chip. 1
Whitehambone Posted October 8, 2020 Posted October 8, 2020 I upgraded from 5.2.0 to 5.3.0 with Z-wave devices and had no problems! Congrats @Michel Kohanim, @Chris Jahn & all at UDI! I bought my ISY at the beginning of 2014, and it has been rock solid and improved by UDI continuously. I still have my first backup of 4.0.5. I don't know how they continue to develop the ISY at its price point, but I am glad they do. This constant improvement is one of the big reasons I bought my Polisy; I knew I had to support this group. 2 1
kohai Posted October 8, 2020 Posted October 8, 2020 (edited) great to see, it's been a long time coming! I just upgraded from 5.0.16c. No obvious issue but I haven't looked much yet. (all z-wave setup) Edited October 8, 2020 by kohai
blueman2 Posted October 9, 2020 Posted October 9, 2020 7 hours ago, smacbride said: Ok thanks, mine says 4.55.00 so I guess I need to upgrade the chip. Correct. That is a 300 series board. Need to upgrade. 1
Old Surfer Dude Posted October 9, 2020 Posted October 9, 2020 I have two ISY994i/IR and ISY994 PRO The ISY994i/IR upgrade from 5.0.15 and It went smoothly. One Z-Wave was a little reluctant to receive writes, so I right clicked it --> Restore Device and it came back. The ISY994 PRO (which I use for reading my electric meter) I thought I should be using - ISY 994i ZW, Z, or ZS Series (Z-Wave/Zigbee and/or if you do NOT have a PLM) because it doesn't have a PLM and it is Zigbee. but I got the incompatible error. I'm a little wary about using the other firmware. Suggestions? And then I wasn't sure what was meant by: 8. To launch the Admin Console directly from your ISY, go to the following link: - http://your.isy.ip.address/admin.jnlp I assumed that it would create an icon that would skip the intermediate step of going to the ISYFinder. It did create the icon "ISY Admin Console", but clicking on the icon results in the error: Unable to launch the application. Suggestions?
TrojanHorse Posted October 9, 2020 Posted October 9, 2020 Re #8 I tried that too and had same problem. I’d suggest clearing the Java cache and deleting applets and then go to UDI’s website to download the “my ISY” file. Sent from my iPhone using Tapatalk
Old Surfer Dude Posted October 9, 2020 Posted October 9, 2020 9 hours ago, TrojanHorse said: Re #8 I tried that too and had same problem. I’d suggest clearing the Java cache and deleting applets and then go to UDI’s website to download the “my ISY” file. I did that and I still have the intermediate step of the ISYFinder. This is what I did: updated java clear java cache including installed apps http://your.isy.ip.address/admin.jnlp put an icon labeled [admin] on my desktop launched [admin] which downloaded and application, put an icon [ISY Admin Console] on my desktop, and started my UD Admin Console closed the Admin Console Opened the [ISY Admin Console] and got the Unable to launch the application error 1
chris.com Posted October 9, 2020 Posted October 9, 2020 Question: If one has 5.3.0 installed and since 5.30 is not an alpha, beta, or release candidate, does this mean that future official v5 releases can be installed directly from the ISY's interface without the need to download the firmware file and manually install? Thank you.
EKauffman Posted October 9, 2020 Posted October 9, 2020 I'm new to this. My Admin Console does not have the Z-wave menu tab. How do I get it to show up? I have a 994i, it's a few years old. I added the z-wave board. The instructions say for me to get the "Z-Wave Module" through the "purchase modules" in the Admin Console. I cannot do this. It just keeps going to my profile page. Then I upgraded the firmware to 5.3 thinking that would fix it and I am using v5.3 for the Admin Console. What's missing? Thanks!!
asbril Posted October 9, 2020 Posted October 9, 2020 24 minutes ago, EKauffman said: I'm new to this. My Admin Console does not have the Z-wave menu tab. How do I get it to show up? I have a 994i, it's a few years old. I added the z-wave board. The instructions say for me to get the "Z-Wave Module" through the "purchase modules" in the Admin Console. I cannot do this. It just keeps going to my profile page. Then I upgraded the firmware to 5.3 thinking that would fix it and I am using v5.3 for the Admin Console. What's missing? Thanks!! I suggest that you read this part of the forum. If that still leaves you with issues, then post here again.
EKauffman Posted October 9, 2020 Posted October 9, 2020 Thanks for the quick response but this doesn't solve my problem. I bought the dongle, installed the dongle, followed all instructions. Still two problems: in the admin console, I do not have anything that says "z-wave" using v5.3.0 ... all the forum posts talk about it but I don't have it. My menu items are "file", "link management", "node servers", "tools", and "help" ... nothing says or has as drop-down for "z-wave" the instructions referenced say "you will need to purchase the z-wave module by going through help | purchase modules | z-wave module in the admin console". I do exactly that, but I don't have a "z-wave module" in the admin console, and when I click on "purchase modules" I go to my profile page Something is wrong. Am I the only one who's had this challenge? thanks!
mljenkins Posted October 9, 2020 Posted October 9, 2020 On an ISY 994i PRO (1100) with Portal Integration, running v4.8.0 (I just upgraded from 4.7.3 earlier today), I upgraded to v5.3.0 just now with no issues other than my login credentials got reset. I had to login with admin/admin. I haven't tried v5 because I thought it was beta, but since this was tagged as official I decided to finally upgrade. I am not sure why the credentials were lost, perhaps this is a known issue. I do not see any issues in the GUI, no scenes or programs that have any weird markers to indicate an issue. So I assume the upgrade went smooth. Is there any sort of log that would indicate if I need to check any of these artifacts? Also, I am running the latest version of Home Assistant on RPi (HassIO, but I think they just call it HA on Pi now?) and the ISY integration worked after the upgrade to v5 and me setting my credentials. I have not restarted HA yet but I assume things should be fine since they are currently. So that's awesome the previous integrations were not impacted. So, am I missing something, or did this really go that easy? If so, my hats off to all those that are involved in the development (and probably all you folks that beta tested it for a long time!). PS: I really expected the GUI was going to change so much it would be hard to reorient myself on this new version. I was extremely relieved when I upgraded and saw everything was the same old familiar interface, just with more options.
EKauffman Posted October 9, 2020 Posted October 9, 2020 38 minutes ago, asbril said: I suggest that you read this part of the forum. If that still leaves you with issues, then post here again. Thank you but I tried all this. I have the dongle and I'm running v5.3.0 ... the issue is that the z-wave menu doesn't show in the admin console. When I try to get the $1 application, I can't find it in the UD website ... using "help | purchase modules | z-wave module"
asbril Posted October 9, 2020 Posted October 9, 2020 1 minute ago, EKauffman said: Thank you but I tried all this. I have the dongle and I'm running v5.3.0 ... the issue is that the z-wave menu doesn't show in the admin console. When I try to get the $1 application, I can't find it in the UD website ... using "help | purchase modules | z-wave module" Maybe others can give you better advise, otherwise file a ticket with UDI. They are very responsive.
lilyoyo1 Posted October 9, 2020 Posted October 9, 2020 8 minutes ago, EKauffman said: Thank you but I tried all this. I have the dongle and I'm running v5.3.0 ... the issue is that the z-wave menu doesn't show in the admin console. When I try to get the $1 application, I can't find it in the UD website ... using "help | purchase modules | z-wave module" When you go to help>about, what does it say your firmware AND UI are?
EKauffman Posted October 9, 2020 Posted October 9, 2020 7 minutes ago, lilyoyo1 said: When you go to help>about, what does it say your firmware AND UI are? both are 5.3.0
lilyoyo1 Posted October 9, 2020 Posted October 9, 2020 3 minutes ago, EKauffman said: both are 5.3.0 Are you sure that you put the card in proper slot
EKauffman Posted October 9, 2020 Posted October 9, 2020 5 minutes ago, lilyoyo1 said: Are you sure that you put the card in proper slot yes, thanks ... it's in the lower slot (bottom row) exactly like the photo. I can try the other slot but wouldn't I get a "missing dongle" message or other error?
Whitehambone Posted October 9, 2020 Posted October 9, 2020 @EKauffman Just trying to help, are you going to the right place on the web page? When you sign into your account, instead of going to My Profile, you have to go to My Products and then Modules.
EKauffman Posted October 9, 2020 Posted October 9, 2020 13 minutes ago, Whitehambone said: @EKauffman Just trying to help, are you going to the right place on the web page? When you sign into your account, instead of going to My Profile, you have to go to My Products and then Modules. Thanks. That could be it. My product is not listed and I can't register it because it's been registered under the previous owner of my house. 1
DennisC Posted October 9, 2020 Posted October 9, 2020 1 hour ago, mljenkins said: On an ISY 994i PRO (1100) with Portal Integration, running v4.8.0 (I just upgraded from 4.7.3 earlier today), I upgraded to v5.3.0 just now with no issues other than my login credentials got reset. I had to login with admin/admin. I haven't tried v5 because I thought it was beta, but since this was tagged as official I decided to finally upgrade. I am not sure why the credentials were lost, perhaps this is a known issue. I do not see any issues in the GUI, no scenes or programs that have any weird markers to indicate an issue. So I assume the upgrade went smooth. Is there any sort of log that would indicate if I need to check any of these artifacts? Also, I am running the latest version of Home Assistant on RPi (HassIO, but I think they just call it HA on Pi now?) and the ISY integration worked after the upgrade to v5 and me setting my credentials. I have not restarted HA yet but I assume things should be fine since they are currently. So that's awesome the previous integrations were not impacted. So, am I missing something, or did this really go that easy? If so, my hats off to all those that are involved in the development (and probably all you folks that beta tested it for a long time!). PS: I really expected the GUI was going to change so much it would be hard to reorient myself on this new version. I was extremely relieved when I upgraded and saw everything was the same old familiar interface, just with more options. I suspect that when you installed the zwave board it either didn't seat properly or it's in the incorrect slot. There are two slots and the instructions tell you which one to use. I suggest opening the ISY, removing the board, and reinstalling it.
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