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Portal issue? Starting Subscription


brians
Go to solution Solved by Javi,

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Posted

Noticed today issue that I cannot seem to connect to portal on both UD Mobile and AC via portal account. Stuck on Initializing, Starting Subscription.

I have restarted my Polisy, and then restarted IoX afterwards again which did not resolve. Portal shows it connected however.

 

 

Posted
31 minutes ago, Javi said:

Thanks.  I'm not seeing issues with my system. Does anyone still have the issue, if so what is your firmware version?

Yes, it's still happening on my remote Polisy, which I believe is on v5.4. I haven't been there in awhile to upgrade.

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