Beaker Posted February 10, 2023 Share Posted February 10, 2023 Question. Chris noted above "Please upgrade packages again, PG3X & PG3 should be working again." Are both packages required on Polisy or is PG3X only required for eisy? I'm still having issues, Polisy reports PG3 is up to data but PG3X is not installed. Cheers, Ken. Link to comment
DennisC Posted February 10, 2023 Share Posted February 10, 2023 4 minutes ago, Beaker said: Question. Chris noted above "Please upgrade packages again, PG3X & PG3 should be working again." Are both packages required on Polisy or is PG3X only required for eisy? I'm still having issues, Polisy reports PG3 is up to data but PG3X is not installed. Cheers, Ken. Where are you finding a post from Chris? The last post I can find from Chris in this thread is from Sunday. Both are versions for Polyglot. PG3 runs on Polisy and PG3x is for eisy. 1 Link to comment
JTsao Posted February 10, 2023 Share Posted February 10, 2023 This morning I tried to upgrade and my eISY has been indicating in IoX that it is upgrading for hours - how do I stop this and re-run the update? Link to comment
TRI0N Posted February 11, 2023 Share Posted February 11, 2023 If this is simply a library problem that needs to be removed, I'm not sure why it's not released yet? That just tells me there is more to the problem than a simple library needing removal. No Post Update Either. Remembering why I wanted to automate my property becomes more and more relevant as I walk my property to turn on and off locations that were automated, twice daily for the last week after swapping out all the Insteon Devices to end up completely unfunctional. I'm hiding how happy I am... TRI0N Link to comment
DennisC Posted February 11, 2023 Share Posted February 11, 2023 5 hours ago, JTsao said: This morning I tried to upgrade and my eISY has been indicating in IoX that it is upgrading for hours - how do I stop this and re-run the update? If you are still in this state, I think I would use the mtifunction button to reboot. The wiki has the instructions. Link to comment
smileyw Posted February 11, 2023 Share Posted February 11, 2023 18 hours ago, JTsao said: This morning I tried to upgrade and my eISY has been indicating in IoX that it is upgrading for hours - how do I stop this and re-run the update? I have the exact same problem. Did you fix it, and if so how? Link to comment
JTsao Posted February 11, 2023 Share Posted February 11, 2023 5 minutes ago, smileyw said: I have the exact same problem. Did you fix it, and if so how? I did get it fixed - I tried a few different things, but I believe this was the key: SSH in and try: sudo service udx restart Link to comment
waffles Posted February 11, 2023 Share Posted February 11, 2023 I tried updating my Polisy from 5.5.4 to 5.5.5 via the Admin Console. I heard a bunch of beeps (not sure if 4, since the device is in a different room) shortly after. Now I can no longer access the AC, the ISY Portal shows it as not connected and PG does not seem to be running. I can still SSH in and also PG2 is up and running. I tried power cycling it a few times and tried what had helped me in the past: sudo pkg install -r udi pkg sudo /usr/local/etc/udx.d/static/udxops.sh upgrade.polisy as well as: sudo service udx restart But no luck thus far. I usually launch the AC uncached/directly, but now I am getting this error: The IoX Finder cannot find the device either. Any thoughts on how to get this fixed? Link to comment
bgrubb1 Posted February 11, 2023 Share Posted February 11, 2023 update broke me as well SSH still works ticket in Link to comment
smileyw Posted February 11, 2023 Share Posted February 11, 2023 I am suspecting there is a bad package or something out there... Its kinda bummer since everything in my house is somewhat down at this point and has been for a day. I have to remember where the light switches are again Hopefully it is an easy fix. Link to comment
TRI0N Posted February 11, 2023 Share Posted February 11, 2023 Wishful thinking to check for a new update after hearing about some users are using a "minor release" isy-5.5.5_2 while I have isy-5.5.5_1, so I did the Update Packages in the UDAC. Oh Boy! Now I'm getting this: I did the update 2 hours ago... PG3x is reporting:No IoX was automatically discovered on your local network. Please configure it in the IoX menu to proceed. Oh Boy! TRI0N Link to comment
Bumbershoot Posted February 11, 2023 Share Posted February 11, 2023 1 hour ago, smileyw said: I am suspecting there is a bad package or something out there... Its kinda bummer since everything in my house is somewhat down at this point and has been for a day. I have to remember where the light switches are again Hopefully it is an easy fix. If you're on a Polisy and know how to ssh into the box, then this worked for me yesterday: sudo service udx restart There's an upstream package associated with MongoDB that breaks things, and that has caused this problem for UDI and Polisy/eisy users. You might start reading at this post for more information: Link to comment
Bumbershoot Posted February 11, 2023 Share Posted February 11, 2023 I don't know what's going on here, but if you start reading at the post linked to below, you might see what has been happening: The solution in my case was to issue the following command at the command line: sudo service udx restart Link to comment
smileyw Posted February 12, 2023 Share Posted February 12, 2023 shbatm's change to the conf file fixed it! It actually came back online virtually instantly, but I went ahead and rebooted the Polisy anyway once it compelted. I assume I should just change it back now and not run the update again until this all gets sorted out? Link to comment
bgrubb1 Posted February 12, 2023 Share Posted February 12, 2023 any Linux guru out there no the command to downgrade Mongo without editing the script ? Link to comment
waffles Posted February 12, 2023 Share Posted February 12, 2023 2 hours ago, smileyw said: shbatm's change to the conf file fixed it! It actually came back online virtually instantly, but I went ahead and rebooted the Polisy anyway once it compelted. I assume I should just change it back now and not run the update again until this all gets sorted out? Could you please elaborate how to do this? (I am still dead in the water with my ISY) Link to comment
TRI0N Posted February 12, 2023 Share Posted February 12, 2023 (edited) 13 minutes ago, waffles said: Could you please elaborate how to do this? (I am still dead in the water with my ISY) Mongo is the problem. With all the Polisys, eisy, PG3, PG3x. I would wait for UD to release a fix. It could make things worse, could make things better. I did some carful backup routines and other stuff before looking at Mongo. Such as making sure I had the latest isy-5.5.5_2 pkg when I had isy-5.5.5_1 installed. That itself caused my eisy to freeze for hours until I issued a reboot and then looked at Mongo. TRI0N Edited February 12, 2023 by TRI0N Link to comment
TRI0N Posted February 12, 2023 Share Posted February 12, 2023 53 minutes ago, bgrubb1 said: any Linux guru out there no the command to downgrade Mongo without editing the script ? DO AT YOUR OWN RISK Downgrade -f sudo pkg upgrade -f mongo-c-driver After I did several safety measure such as an image snap shot of my eisy to ISO saved to my RedHat Gateway and like I said I also made sure I had the latest isy-5.5.5_2 that caused problems on it's own just doing that. I then performed this step mentioned by shbatm and it did fix EVERYTHING. eisy isy-5.5.5_2 pg3x-3.1.22_3 udx-3.3.6 Keep in mind that Linux command line is not for beginners. TRI0N Link to comment
Bumbershoot Posted February 12, 2023 Share Posted February 12, 2023 1 hour ago, bgrubb1 said: any Linux guru out there no the command to downgrade Mongo without editing the script ? 8 minutes ago, TRI0N said: Keep in mind that Linux command line is not for beginners. FreeBSD gents, not Linux. Lots of similarities, lots of differences. 1 Link to comment
TRI0N Posted February 12, 2023 Share Posted February 12, 2023 12 hours ago, Bumbershoot said: FreeBSD gents, not Linux. Lots of similarities, lots of differences. Yeah that's REAL important. Should have gone a step further and explain that both Linux and FreeBSD are just a UNIX Flavor because that would no doubt fix all these problems clients are having. I've been doing it wrong, all along... TRI0N Link to comment
Bumbershoot Posted February 12, 2023 Share Posted February 12, 2023 27 minutes ago, TRI0N said: Yeah that's REAL important. I'm not trying to be a jerk, but when you start working with libraries, package managers, file layouts, etc., it can be, and some of the solutions in this thread are wandering into that territory. But for the most part, it doesn't practically matter. Link to comment
smileyw Posted February 12, 2023 Share Posted February 12, 2023 18 hours ago, waffles said: Could you please elaborate how to do this? (I am still dead in the water with my ISY) specifically this " I updated "/usr/local/etc/pkg/repos/FreeBSD.conf" to the following (change "latest" to "quarterly") FreeBSD: { url: "https://pkg.FreeBSD.org/${ABI}/quarterly", enabled: yes, priority: 1 } Then ran: "sudo pkg upgrade -f mongo-c-driver" Link to comment
waffles Posted February 12, 2023 Share Posted February 12, 2023 (edited) 40 minutes ago, smileyw said: specifically this " I updated "/usr/local/etc/pkg/repos/FreeBSD.conf" to the following (change "latest" to "quarterly") FreeBSD: { url: "https://pkg.FreeBSD.org/${ABI}/quarterly", enabled: yes, priority: 1 } Then ran: "sudo pkg upgrade -f mongo-c-driver" Thank you @smileyw; I found the file and changed it via VI and ran the command. I did a reboot afterwards, but I still cannot connect to the AC and the UDI Portal shows my Polisy as offline. I am not quite sure how to understand the system message from the upgrade attempt. Did it actually work? Edited February 12, 2023 by waffles Link to comment
brians Posted February 12, 2023 Share Posted February 12, 2023 (edited) 1 hour ago, waffles said: Thank you @smileyw; I found the file and changed it via VI and ran the command. I did a reboot afterwards, but I still cannot connect to the AC and the UDI Portal shows my Polisy as offline. I am not quite sure how to understand the system message from the upgrade attempt. Did it actually work? maybe because you typed mongo-cdriver instead of mongo-c-driver ? Edited February 12, 2023 by brians 1 Link to comment
waffles Posted February 12, 2023 Share Posted February 12, 2023 4 minutes ago, brians said: maybe because you typed mongo-cdriver instead of mongo-c-driver ? Awesome, @brians, thanks for catching this. My AC and the Portal are back up again! 1 Link to comment
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