mmb Posted July 15, 2023 Share Posted July 15, 2023 (edited) Is it because the module firmware is upgradable and will be finalized at some point for certification? Edited July 15, 2023 by mmb Link to comment
Techman Posted July 15, 2023 Share Posted July 15, 2023 The short answer is "yes" The firmware is still in development. There are numerous features that have yet to be implemented. Not sure if certification is a factor. 1 Link to comment
vbPhil Posted July 15, 2023 Share Posted July 15, 2023 I noticed the Beta branding on the ZigBee menu in the AC as well. I think Z-Wave had it too but I stopped using that, so I don't know if it's still there. 1 Link to comment
mmb Posted July 15, 2023 Author Share Posted July 15, 2023 Thanks, so it's not the module itself that is Beta but rather the Policy/EISY firmware that drives it that is Beta. I don't want to buy like I did the Polisy only to find out it's already EOL. 1 1 Link to comment
Techman Posted July 15, 2023 Share Posted July 15, 2023 There's always the possibility that over time the hardware could be upgraded or modified based on part availability, manufacturing, technology advancements, the economy, etc. The smart home technology is an evolving work in progress. I started with X10 about 45 years ago, and now I have the eisy. I'm a happy camper. 2 Link to comment
tlightne Posted July 16, 2023 Share Posted July 16, 2023 The Polisy is not EOL... Supply chain problems made it impossible to manufacture so UDI switched to Eisy for their customers.. 2 Link to comment
mmb Posted July 16, 2023 Author Share Posted July 16, 2023 Like I said EOL. I have a < 3yr to move to EISY according the UDI. At least I have time to weigh my options. Annoyed? Yes... 1 Link to comment
Geddy Posted July 16, 2023 Share Posted July 16, 2023 @mmb “EOL” usually means there has been an announced time of ending support. The ISY994 just went “EOL” after 14 years. Polisy has been unavailable for quite a while so I’m not sure when you bought yours, but it’s been out for almost 4 years and UDI has said they will continue to support it for at least many years (IIRC 3-5 years might have been mentioned). Meaning that would be supported for at least 7 years (at a minimum). Not sure what you are “annoyed” by given that amount of planned support. Considering some companies release devices and support much less time before a new product is released (I’m specifically thinking of router manufacturers). It’s amazing the life of UDI products and their (free) support for them. It’s not without their trying to get supplies to continue the Polisy line, but was better to explore other options and release the eisy. I think your original question was answered clearly. If you need more clarification the best way to ask this would be directly to UDI via their “Contact Us” options on their website. The forums are mostly user-to-user support. Providing the best guess from what many of us have read and inferred from other posts on the forums. 1 Link to comment
tlightne Posted July 16, 2023 Share Posted July 16, 2023 @mmb You say you have <3yrs to move to Eisy according to UD. Can you tell me where this is documented? I must have missed it. Link to comment
lilyoyo1 Posted July 16, 2023 Share Posted July 16, 2023 2 hours ago, mmb said: Like I said EOL. I have a < 3yr to move to EISY according the UDI. At least I have time to weigh my options. Annoyed? Yes... I think you are confusing information that you've read. UDI (Michel) did say POLISY had 3 more years (less now) of support alongside EISY. Even then, if you look at the total time Polisy has been on the market, itll be 6 years total. Reality is, most products grow obsolete after a few years because technology changes. If UDI stayed the course with the exact same product, they'll eventually get left behind and go out of business. The good thing is that your products will still work. As the end user, you can choose to stick with what you have and not upgrade or you can upgrade and take advantage of whatever features a new product brings. For example, the zmatter stick is 700 series. In the next couple of years, 800 series devices will start coming out from en masse vs trickling out like they are now. Would you expect UDI to continue making the current dongle or come out with a new one? What about when 900 series devices hit? The same will apply to EISY as well. The chips that eisy uses will become obsolete or (potentially) the power needs will be increased due to new capabilities. 1 Link to comment
Solution Michel Kohanim Posted July 17, 2023 Solution Share Posted July 17, 2023 @mmb, it's beta because we are going through Z-Wave Certification. It should have been completed by 07/15 but got delayed by the testing agency. It should be any day now. With kind regards, Michel 1 2 Link to comment
ShawnW Posted July 20, 2023 Share Posted July 20, 2023 On 7/16/2023 at 10:43 AM, mmb said: Like I said EOL. I have a < 3yr to move to EISY according the UDI. At least I have time to weigh my options. Annoyed? Yes... @mmb - That is absolutely untrue. It is still 100% supported by the mfg with software updates now and years into the future. Just because you can't buy a brand new Polisy does NOT make it EOL. On top of that if your Polisy were to get ill, you can directly migrate to the current version product - the eisy. The 14-year old ISY994 JUST hit EOL a couple weeks ago.... 1 Link to comment
larryllix Posted July 20, 2023 Share Posted July 20, 2023 11 hours ago, ShawnW said: @mmb - That is absolutely untrue. It is still 100% supported by the mfg with software updates now and years into the future. Just because you can't buy a brand new Polisy does NOT make it EOL. On top of that if your Polisy were to get ill, you can directly migrate to the current version product - the eisy. The 14-year old ISY994 JUST hit EOL a couple weeks ago.... What about the people that just purchased an ISY994 three years ago? 1 Link to comment
mmb Posted July 20, 2023 Author Share Posted July 20, 2023 (edited) 12 hours ago, ShawnW said: @mmb - That is absolutely untrue. It is still 100% supported by the mfg with software updates now and years into the future. Just because you can't buy a brand new Polisy does NOT make it EOL. On top of that if your Polisy were to get ill, you can directly migrate to the current version product - the eisy. The 14-year old ISY994 JUST hit EOL a couple weeks ago.... @ShawnW we were notified by UDI when EISY about they would offer a discount to buy a EISY and support would end within 3 yrs. Edited July 20, 2023 by mmb Link to comment
tlightne Posted July 20, 2023 Share Posted July 20, 2023 @Michel Kohanim Can you set the record straight once and for all on the life of Polisy??? I have asked @mmbwhere this was documented but as of today he has not produced that documentation. If us Polisy owners only have 3 years before EOL then I would like to start planning now to move to Eisy... Link to comment
mmb Posted July 20, 2023 Author Share Posted July 20, 2023 (edited) 11 minutes ago, tlightne said: @Michel Kohanim Can you set the record straight once and for all on the life of Polisy??? I have asked @mmbwhere this was documented but as of today he has not produced that documentation. If us Polisy owners only have 3 years before EOL then I would like to start planning now to move to Eisy... @tlightne I can't find the email, I did look. I remember UDI offered a small discount for a new EISY and a timeline for Polisy EOL. I did buy the Beta module and I'll move to EISY when the time comes. I'm not on drugs... Edited July 20, 2023 by mmb Link to comment
Michel Kohanim Posted July 20, 2023 Share Posted July 20, 2023 1 hour ago, larryllix said: What about the people that just purchased an ISY994 three years ago? Unless purchased through back channels and/or used, we have not sold a 994 since mid 2019. 12 minutes ago, mmb said: @Michel Kohanim Can you set the record straight once and for all on the life of Polisy??? I have asked Yes of course. Polisy will be supported till at least January of 2027. With kind regards, Michel 5 Link to comment
tlightne Posted July 20, 2023 Share Posted July 20, 2023 @mmb Yes when EISY was introduced UDI offered a $75.00 you needed to purchase your Polisy in 2019 or 2020 to qualify but I never saw EOL announced. If Michel responds we will have our answer. From UDI https://www.universal-devices.com/product/eisy-home/ Discounts? Yes, in the form of trade-in and the offer expires on 01/31/2023: ISY994 purchased in 2019 or later: $36.00 Polisy2019 | 2020: $452021: $602022: $75 Polisy PRO2019 | 2020: $602021: $752022: $90 Link to comment
mmb Posted July 20, 2023 Author Share Posted July 20, 2023 @tlightne but I remember you had to mail the Polisy back which would cost about $50 to $75 from Canada. I'll just use it for Home Assistant when support is done. 🙂 1 Link to comment
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