Administrator Posted November 12, 2023 Posted November 12, 2023 Please use this thread for support and posts around updating to IoX 5.7.1 (released Nov 12, 2023) Release Statement: 1
Techman Posted November 12, 2023 Posted November 12, 2023 Updated eisy to 5.7.1. All looks good. No issues 3
TUhl01 Posted November 13, 2023 Posted November 13, 2023 All Good. Compliments to the UD organization. 2
gviliunas Posted November 13, 2023 Posted November 13, 2023 Updated successfully. Thank you to the UDI team!! 1
RRalston Posted November 13, 2023 Posted November 13, 2023 Updated without issue. BIOS security update is stated in release notes. Is that update automatically included in the "Upgrade Packages" operation, or are we supposed to know to also push the "Upgrade BIOS" button? sysconfig.txt makes no mention of BIOS version, so a bit difficult to know BIOS status. Thank you.
brians Posted November 13, 2023 Posted November 13, 2023 Tried updating using UD Mobile, says there was 5.7.1 but did not seem to update. After a reboot in UD Mobile, only available update is 5.7.0 and current version is 5.7.0. I did update via AC and worked fine. I have a Polisy.
garybixler Posted November 14, 2023 Posted November 14, 2023 (edited) After upgrading to 5.7.1 on IoX and PG3 the AC is hanging when in the programs screen. Sometimes while loading. Tried package updates and power reboots but always the same. Tried deleting Java files several times. I have to use Task Manager to end task. Was there anything else needed to be upgraded besides packages like bios? Hanging at Create Scene Widgets. Edited November 14, 2023 by garybixler
paulbates Posted November 14, 2023 Posted November 14, 2023 I have an eisy. the upgrade itself went fine. Two things to note: Notifications stopped coming to my android phone and ipad via UDM.. Haven't had a chance to diagnose it yet. I happened to run the upgrade about 1.5 hours before my yard lights off program ran. They ran on the reboot of the iSY and the "catch up window" is the default and much shorter than that. I don't think this is specifically related to this upgrade 1
garybixler Posted November 14, 2023 Posted November 14, 2023 I think my issue has to do with my desk top PC upgraded to W-11 or the latest Java update. When using my lap top PC everything works fine. Lap top is also W-11 so no clue why the difference. Thanks
Techman Posted November 14, 2023 Posted November 14, 2023 1 hour ago, garybixler said: I think my issue has to do with my desk top PC upgraded to W-11 or the latest Java update. When using my lap top PC everything works fine. Lap top is also W-11 so no clue why the difference. Thanks After the update did you clear your java cache and download the IoX Launcher?
garybixler Posted November 14, 2023 Posted November 14, 2023 My issue has been solved by reinstalling Java. Upgrading from Win 10 to Win 11 seemed to cause problems for Java. Also i think the original Win 10 version of Java was 32 bit. But after installing a new Java App all is working great. 1
mbking Posted November 14, 2023 Posted November 14, 2023 Updated IoX and PG3 yesterday. Smooth as silk. 1
dbwarner5 Posted November 14, 2023 Posted November 14, 2023 3 hours ago, mbking said: Updated IoX and PG3 yesterday. Smooth as silk. Same here ... polisy. 1
UD2)17rrh Posted November 16, 2023 Posted November 16, 2023 Did the upgrade. Cannot log in to admin console as the system wants me to use admin console 5.7.1. Where do I find that?
Goose66 Posted November 16, 2023 Posted November 16, 2023 37 minutes ago, UD2)17rrh said: Did the upgrade. Cannot log in to admin console as the system wants me to use admin console 5.7.1. Where do I find that? Must be a first time upgraded. When you upgrade IoX, you have to clear your Java app cache before restarting IoX Launcher.
Techman Posted November 16, 2023 Posted November 16, 2023 First you need to clear your java cache, be sure to check all 3 boxes then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp The downloaded launcher will place an icon on your desktop.
UD2)17rrh Posted November 17, 2023 Posted November 17, 2023 Thanks @Goose66 and @Techman for the replies and fixed.
GJ Software Products Posted November 17, 2023 Posted November 17, 2023 Just upgraded to 5.7.1, no issues. Thanks Michael & Team!
RRoyceus Posted November 17, 2023 Posted November 17, 2023 (edited) I could not install the update in my Eisy using upgrade packages. I restarted the admin console from the configuration tab. I unplugged the Eisy and restarted, I tried opening the admin console from the LAN. and tried upgrading I tried starting the admin console from the Cloud. In each case, it asks “are you sure you would like to upgrade……” but if I clicked yes, nothing happened. Each time, I wait for hours before seeing if it upgraded. It never did. I tried from my iPad using mobile. It shows getting to 6%, then stopped. On a whim, I decided to try Install developer packages. They installed, then I was upgrade to 5.7.1 successfully using upgrade packages. Edited November 17, 2023 by RRoyceus
BOW Posted November 17, 2023 Posted November 17, 2023 (edited) Not only can I not get my polisy to update to 5.7.1, now my polisy is totally inop. Cannot find it on the network at all...after doing standard java cache clear, and reinstall of iox...nothing....can't find the device on the network. Waited HOURS before being bold enough to cycle power....came up- in same exact state. nothing..nada..zilch. Who do I call to get this thing fixed? Initiated the firmware update via an "automatic update" button within the admin console. Had a familiar "beep" as if it were starting the process, and then it was all over...dead as a doornail ever since. I mean the left most green light is on, but it's not on the network...might as well be totally dead. Edited November 17, 2023 by BOW
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