UD Mobile iOS update finally released, but, um, see pic. I’m hanging on for the ride! Wheeee!

 

 

Edited February 27Feb 27 by 737simguy

@737simguy Looks like you've already updated to 5.9.1. Make sure you've run a sync on the app. Moving this to the UD mobile area since it seems to be an issue with UD Mobile alerting you about an update.

Yes, I am on 5.9.1 and it wants me to update to 5.8.4. I’m sure it’s just a simple bug, just struck me as humorous  

The notification is generated from the box itself, so there is an update.  The app does not know the version, it pulls the version from a server, but looks like server was not updated with the current new version. 

Makes sense. Thank you for the explanation. You guys rock!

Even though I am already on firmware 5.9.1, I get the same notification.  it appears both in UD Mobile and the Administrative console. Just an FYI.

I went ahead and did the “Update Packages” from within the Admin Console and it did update something, now all looks normal again and still on 5.9.1. 
 

I also did a sync in the UD Mobile after the update. It shows an error as in the attached pic but everything seems to work fine. I have no Matter devices yet. 

@737simguy interesting that it had another update to process. Not sure about this error.

What do you see when you go to this page:  https://eisy.local:8443/WEB/pkg.upgrade.htm  (maybe use the eisy IP address if it doesn't resolve. If it gives you an alert/warning about it not being safe click to proceed since it's a local device it's okay to proceed.)

Looking for results: "No packages need upgrading."

In admin console is the Matter option "ON"? If you don't have any Matter devices leave it "OFF". Then run a sync again see if you get any errors. Be sure to fully close the app while you're working in Admin Console then reload the app. What app version are you running?

8 hours ago, 737simguy said:

I went ahead and did the “Update Packages” from within the Admin Console and it did update something, now all looks normal again and still on 5.9.1. 
 

I also did a sync in the UD Mobile after the update. It shows an error as in the attached pic but everything seems to work fine. I have no Matter devices yet. 

 

The UDM Synch error is fixed in the next app update.  It can be ignored until that time as it is only stating there are no matter devices.

5 hours ago, Geddy said:

@737simguy interesting that it had another update to process. Not sure about this error.

What do you see when you go to this page:  https://eisy.local:8443/WEB/pkg.upgrade.htm  (maybe use the eisy IP address if it doesn't resolve. If it gives you an alert/warning about it not being safe click to proceed since it's a local device it's okay to proceed.)

Looking for results: "No packages need upgrading."

In admin console is the Matter option "ON"? If you don't have any Matter devices leave it "OFF". Then run a sync again see if you get any errors. Be sure to fully close the app while you're working in Admin Console then reload the app. What app version are you running?

Okay I went to that page using the IP address and got the "No packages need upgrading" return.

App version is 1.2.2

All good here. Thanks for the response!