Michel Kohanim

Hi paulinlapine, Perhaps you have not setup the user/access code properly? Please make sure you follow the instructions fo "Configuring an Elk User with an access code to use from the ISY" in https://wiki.universal-devices.com/index.php?title=ISY-994i_Series_INSTEON:ELK_Security_Module . With kind regards, Michel

Hi paulinalpine, Please use Event Viewer on Level 3, and make sure ISY is not complaining about an invalid access code. With kind regards, Michel

Hello everyone, It will be in the next 5.0.5 release. With kind regards, Michel

Hi waffles, Excellent. Thanks so very much for the update. With kind regards, Michel

Hi Dave, I am so very sorry to hear. Mine died 2 weeks ago ... quite painful. Once you get the new PLM, please DO MAKE SURE you follow the instructions here (especially those in red): http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:File_Menu#Replace_Modem_.28PLM.29 With kind regards, Michel

Hi waffles, Ok, thank you. By LED lights you mean the backlight button on the KPLs? If so - in the last program, shouldn't Set Scene 'Misc / 8x KPL C Status' Off Be changed to: Set Scene 'Misc / 8x KPL C Status' On With kind regards,Michel

Hi jwbbucs, Thanks so very much for the feedback and I totally agree with the last comment vis-à-vis documentation and video. With kind regards, Michel

Hi TheWabit, Thank you. If you have reliable communications with it otherwise, AND if it's a SmartLabs thermostats (the ones with blue screens), it might be because it's not powered (it's on battery) or that it's not set in master mode (alas I do not remember how to put it back in master mode). With kind regards, Michel

Hi rafarataneneces, ZigBee SEP only communicates with Smart Meters installed by SCE. It does not communicate with ANY OTHER ZigBee devices. With kind regards, Michel

Hi waffles, I am not sure I understand why you are using programs to control your fans. You can simply use scenes. For instance: Fan Low Scene: 1. KPL 1 - Controller 2. KPL 2 - Controller 3. Fan - Low This scene makes sure that KPL buttons follow each other and that the Fan is set to Low when either is on and set to off when either is turned off. With kind regards, Michel

Hi rafarataneneces, I am not sure you understand the nature of ZigBee SEP. It has nothing to do with ZigBee devices. It only communicates with SmartMeters. With kind regards, Michel

TheWabit, Is this INSTEON? If so, how about the set point? What if you physically change the set point on the thermostat. Do you get status updates in the Admin Console? With kind regards, Michel

Hi TheWabit, If this is an INSTEON thermostat - and if you never get status updates from it - then I suspect the PLM has lost its links to the thermostat: http://wiki.universal-devices.com/index.php?title=Main_Page#INSTEON_No_Status_Feedback_From_Devices With kind regards, Michel

Hi jwbbucs, First of all, thanks so very much for getting an ISY. The last time we heard from Roomie was almost 2 years ago alas nothing since. With kind regards, Michel

Hi f.demello, Did you by any chance ever do File | Delete Modem? What happens when you do File | Restore Modem? Does the link count increase? With kind regards, Michel

Hi Sergey, Thanks so very much for the update. You do NOT have to enter the Ext Pan ID by hand. ISY should automatically find the meter and join it. With kind regards, Michel

Hello everyone, Just to make sure we are all in the same page: this feature should already be in 5.0.4 (i.e. KWH in programs). With kind regards, Michel

Hello rhodges, What does "nothing" refer to? Same as jimsander? With kind regards, Michel

starmanj, You need to be either on 5.0.4 (both UI and Firmware) or revert to 4.5.2. If you choose to revert to 4.5.2, you MUST restore a backup from 4.x. With kind regards, Michel

Hi Tom, Network resource is not a conversational framework, so, you will not get anything on the screen upon connection. You will only get something after everything has been done. As such, your network resource should be: your-userid\r\nyour-password (if it's required)\r\nthe-command\r\n For instance, Michel\r\nHelloWorld\r\nTurnOnX\r\n With kind regards, Michel

Hi Tom, Can you use the command prompt and send a screenshot. Most importantly, when you first connect, do you immediately get a username prompt? With kind regards, Michel

Hi Orest, Do NOT run the Admin Console from the browser. Please clear your Java cache and then click on http://isy.universal-devices.com/994i/admin.jnlp ... this will install an icon on your desktop which you should use instead of the browser. With kind regards, Michel

Hi Mitch, ISY does not do homekit mostly due to exorbitant hardware changes required to support HomeKit. It does however do Echo natively using ISY Portal. With kind regards, Michel

Hi miataguy, Thanks so very much for the update! With kind regards, Michel

Hi danncas, Click on the red x next to the setting. With kind regards, Michel