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Michel Kohanim

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Everything posted by Michel Kohanim

  1. @Techman, waiting for you to connect to remote session. @bpwwer, still waiting for your ticket. With kind regards, Michel
  2. Hello everyone, if you have bugs, please submit a ticket. This build has been fully tested. With kind regards, Michel
  3. @Techman, Please submit a ticket. With kind regards, Michel
  4. Hello all, Please click on Admin Console | Upgrade Packages. We found the bug which may have caused zero length file sizes. This should take your IoX to 5.6.4_8. With kind regards, Michel
  5. @CKlamkowski, Please do System | Switch Portal Profile. Then, logout and log back in with the credentials that include your eisy in your ISY Portal account. With kind regareds, Michel
  6. @Techman, 3.2.3 is the correct version for PG3x. With kind regards, Michel
  7. @everyone, Apologies for the weekend fire. This is now fixed in udx-3.5.1_4. In short, there were some python packages that depended on the newer version of pyopenssl. Now, udx makes sure those packages are installed. 1. Admin Console | Configuration tab | Upgrade Packages, or 2. Click on the power button once 3. Wait for the reboot notification in the Admin Console - Admin Console | Configuration tab | Reboot, or 2. Click the power button 5 times
  8. @737simguy, Please go to https://eisy.local:8443/WEB/sysconfig.txt, search for isy- and make sure it's at 5.6.4_7. With kind regards, MIchel
  9. Hello everyone, this is a bug in the underlying Zigbee library. We should have a fix for it by the end of next week. With kind regards, Michel
  10. @johnnyt, What makes you think that? With kind regards, Michel
  11. @JTsao, events (including variable status change events) all go into a queue (FIFO). So, how rapidly things change only change the order of the event in the queue. In short, all are processed one at a time in FIFO manner. With kind regards, Michel
  12. @JSylvia007, Yes of course and thank you! Please submit a ticket and I'll get right on it. Thank you so much!!! With kind regards, Michel
  13. All, You can now upgrade your IoX and udx it if and only if you have performance issues. Please use Admins Console Upgrade packages. We should have another release by Monday with support for more OTA formats and more Zigbee support. With kind regards, Michel
  14. Hi Everyone, We have identified an issue with this release where things get really slow, node servers do not update status in IoX, and then you can no longer login. We should have a fix by Friday (along with more goodies). With kind regards, Michel
  15. @ctviggen1, The reason AC didn't go away is because we have to keep it open so that we can send you message about the status (such as done or reboot). If you have UD Mobile, you also get notified in app. Regarding BIOS, as @johnjces suggested, this controls/initializes the firmware running inside the CPU and peripherals. For instance, when there are security issues on the CPU, BIOS update will fix it. With kind regards, Michel
  16. @cwhogan, Use the 2nd option and add one of your devices that has the most number of links. With kind regards, Michel
  17. Or submit a ticket. With kind regards, Michel
  18. @markarmer, Thank you. Would you please submit a ticket? With kind regards, Michel
  19. @EJones01, Would you please post a link to this device. All sensors should be supported. With kind regards, Michel
  20. @TheA2Z, Would you please submit a ticket. We need to understand why it's not being added. With kind regards, Michel
  21. @cwhogan, You can get eisy to crawl your INSTEON network (https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Link_Management_Menu#Common_Options) but, as @Techman suggested, it's much cleaner/faster to start from scratch. Perhaps you can use the 2nd option just to bring in the IDs of all devices and then do the rest from eisy. With kind regards, Michel
  22. @markarmer, have you tried this with 5.6.4? With kind regards, Michel
  23. @apostolakisl, Please try 5.6.4. It might help but it will not be a cure till the other side closes the sockets. With kind regards, Michel
  24. @ScottAvery, Please submit a ticket and we'll try to accommodate. With kind regards, Michel
  25. You forgot a crucial step (reading the instructions helps): you need to reinstall the firmware. With kind regards, Michel
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