Everything posted by Michel Kohanim
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Support thread for: PG3x v3.2.3 (August 29th, 2023)
@Techman, 3.2.3 is the correct version for PG3x. With kind regards, Michel
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Support thread for: PG3x v3.2.3 (August 29th, 2023)
@everyone, Apologies for the weekend fire. This is now fixed in udx-3.5.1_4. In short, there were some python packages that depended on the newer version of pyopenssl. Now, udx makes sure those packages are installed. 1. Admin Console | Configuration tab | Upgrade Packages, or 2. Click on the power button once 3. Wait for the reboot notification in the Admin Console - Admin Console | Configuration tab | Reboot, or 2. Click the power button 5 times
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Eisy going offline - online / offline - online
@737simguy, Please go to https://eisy.local:8443/WEB/sysconfig.txt, search for isy- and make sure it's at 5.6.4_7. With kind regards, MIchel
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Old orphaned Zigbee nodes can be deleted
Hello everyone, this is a bug in the underlying Zigbee library. We should have a fix for it by the end of next week. With kind regards, Michel
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Swapping ZMatter boards
@johnnyt, What makes you think that? With kind regards, Michel
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Programming question regarding state variable changes
@JTsao, events (including variable status change events) all go into a queue (FIFO). So, how rapidly things change only change the order of the event in the queue. In short, all are processed one at a time in FIFO manner. With kind regards, Michel
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Security Concerns with the eisy
@JSylvia007, Yes of course and thank you! Please submit a ticket and I'll get right on it. Thank you so much!!! With kind regards, Michel
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Support Thread for IoX 5.6.4
All, You can now upgrade your IoX and udx it if and only if you have performance issues. Please use Admins Console Upgrade packages. We should have another release by Monday with support for more OTA formats and more Zigbee support. With kind regards, Michel
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Support Thread for IoX 5.6.4
Hi Everyone, We have identified an issue with this release where things get really slow, node servers do not update status in IoX, and then you can no longer login. We should have a fix by Friday (along with more goodies). With kind regards, Michel
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How do you know when update is complete?
@ctviggen1, The reason AC didn't go away is because we have to keep it open so that we can send you message about the status (such as done or reboot). If you have UD Mobile, you also get notified in app. Regarding BIOS, as @johnjces suggested, this controls/initializes the firmware running inside the CPU and peripherals. For instance, when there are security issues on the CPU, BIOS update will fix it. With kind regards, Michel
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Migrating PLM from HCA to eISY. Can I import everything already in the Link tables?
@cwhogan, Use the 2nd option and add one of your devices that has the most number of links. With kind regards, Michel
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Zwave no longer working...possibly after upgrade
Or submit a ticket. With kind regards, Michel
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Zigbee - Device Support Requests
@markarmer, Thank you. Would you please submit a ticket? With kind regards, Michel
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Support Thread for IoX 5.6.4
@EJones01, Would you please post a link to this device. All sensors should be supported. With kind regards, Michel
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Anyone get a Aqara zigbee device connected to Eisy?
@TheA2Z, Would you please submit a ticket. We need to understand why it's not being added. With kind regards, Michel
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Migrating PLM from HCA to eISY. Can I import everything already in the Link tables?
@cwhogan, You can get eisy to crawl your INSTEON network (https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Link_Management_Menu#Common_Options) but, as @Techman suggested, it's much cleaner/faster to start from scratch. Perhaps you can use the 2nd option just to bring in the IDs of all devices and then do the rest from eisy. With kind regards, Michel
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Zigbee - Device Support Requests
@markarmer, have you tried this with 5.6.4? With kind regards, Michel
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Failing to close sockets issue
@apostolakisl, Please try 5.6.4. It might help but it will not be a cure till the other side closes the sockets. With kind regards, Michel
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Looking for 500 series z-wave card for ISY994
@ScottAvery, Please submit a ticket and we'll try to accommodate. With kind regards, Michel
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Red light flashing after storm
You forgot a crucial step (reading the instructions helps): you need to reinstall the firmware. With kind regards, Michel
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Lights on level keep resetting to 0
@RRoyceus, Please look for Adjust Scene in your programs, and as @MrBill suggested, use Find/Replace to find which program is doing things to your device. With kind regards, Michel
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Red light flashing after storm
@salex319, If Admin Console | Cloud works and/or if you have replaced your SD Card, then : https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Replacing/Formatting_an_SD_Card With kind regards, Michel
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Camera live view is intermittent
@tmorse305, Thank you for reporting. Would you please submit a ticket? With kind regards, Michel
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EISY Migration - Nodes
@EW1 In the case of Z-Wave, they will be different (ZW -> ZY). In all other cases, they will be identical. With kind regards, Michel
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Large amount of "bad" memory in system status.
It's fixed in the next release. With kind regards, Michel