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Michel Kohanim

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Everything posted by Michel Kohanim

  1. @apostolakisl, Please try 5.6.4. It might help but it will not be a cure till the other side closes the sockets. With kind regards, Michel
  2. @ScottAvery, Please submit a ticket and we'll try to accommodate. With kind regards, Michel
  3. You forgot a crucial step (reading the instructions helps): you need to reinstall the firmware. With kind regards, Michel
  4. @RRoyceus, Please look for Adjust Scene in your programs, and as @MrBill suggested, use Find/Replace to find which program is doing things to your device. With kind regards, Michel
  5. @salex319, If Admin Console | Cloud works and/or if you have replaced your SD Card, then : https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Replacing/Formatting_an_SD_Card With kind regards, Michel
  6. @tmorse305, Thank you for reporting. Would you please submit a ticket? With kind regards, Michel
  7. @EW1 In the case of Z-Wave, they will be different (ZW -> ZY). In all other cases, they will be identical. With kind regards, Michel
  8. It's fixed in the next release. With kind regards, Michel
  9. @KFreeman, Do you reboot your router every night? With kind regards, Michel
  10. @TriLife, I am very impressed. Bravo!!!! With kind regards, Michel
  11. Hello all, I am certain @Jimbo.Automates will get back to you and will resolve. With kind regards, Michel
  12. We may have found the root cause and working on a solution. With kind regards, Michel
  13. @gages97, For sure VPN connections kill both of the above. With kind regards, Michel
  14. Unless purchased through back channels and/or used, we have not sold a 994 since mid 2019. Yes of course. Polisy will be supported till at least January of 2027. With kind regards, Michel
  15. @gages97, 1. Regular mDNS 2. Proprietary UDP to port 20036 With kind regards, Michel
  16. Usually firewall issue. With kind regards, Michel
  17. @mmb, it's beta because we are going through Z-Wave Certification. It should have been completed by 07/15 but got delayed by the testing agency. It should be any day now. With kind regards, Michel
  18. @ShawnW, Please submit a ticket. With kind regards, Michel
  19. We'll go through a few more devices and provide a list. With kind regards, Michel
  20. @Dr. Q, I suspect you are still on PG3 and not PG3x. Is that the case? With kind regards, Michel
  21. @vbPhil, Yes, internal ZMatter is supported. @TheA2Z, Currently, light bulbs and plugin modules. But, since all the plumbing is done, support for additional device types is going to be very fast. @brians, Switches and sensors are next. Everyone else, what Zigbee devices do you use? Please post to “request” thread: https://forum.universal-devices.com/topic/41569-zigbee-device-support-requests/ With kind regards, Michel
  22. @jtara92101, For real time energy information, you can use Vue. eisy does not talk to DTE bridge. No, you cannot talk to Powerley through eisy unless you make a node server for it. But, I do not see the purpose if you can get your energy information using Vue and don't have to pay any subscriptions. None of the above has anything do with OpenADR. With kind regards, Michel
  23. @GSORS400, If you are still having issues, please submit a ticket. With kind regards, Michel
  24. This is the support thread for IoX 5.6.3: With kind regards, Michel
  25. @Techman, OTA updates was implemented in our first release. The reason we have not made it public is that, at least in the case of couple of Zooz devices, although the upgrade was successful, the devices got bricked. Trying to figure out how to protect ourselves in case OTA bricks a device. Perhaps a huge warning? With kind regards, Michel
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