Everything posted by Michel Kohanim
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Migration from ISY, no devices only programs
@oamber, What's the error you are getting? With kind regards, Michel
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Eisy stuck in system busy loop interviewing devices for over 16 hours
@photogeek54, Please submit a ticket. With kind regards, Michel
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Loading Polisy backup.
@tazman, Migration should work without Z-Wave. I already responded to your ticket. With kind regards, Michel
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EISY shipping info?
@MJsan, Apologies. I went through our mailbox and noticed that we did in fact replied to both of your emails to sales: One at: Tue 12/13/2022 1:59 PM One at: Tue 12/13/2022 5:16 PM One at: Sun 12/25/2022 4:32 PM (incorrectly assumed we had not received your emails) Please check your junkmail. With kind regards, Michel
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eisy received - and setup
Hello everyone, WiFi setup requires you to double click the power button twice. If you don't, it's not going to work. If UD Mobile succeeds setting it up, then it'll automatically exists WiFi Setup. Otherwise, you can disable WiFi setup mode by double clicking the power button again. Also, if you plugin the Ethernet cable, it'll automatically switch to Ethernet. If you unplug it, and if Wifi is setup, it'll switch to WiFi. With kind regards, Michel
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Support thread for: IoX v.5.5.0
Please explain yourself as what you are saying is completely false. With kind regards, Michel
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What development packages can be installed
LoL. Not at all! I am an ardent believer in liberty and freedom. Also, got the first shipment of eisys today ahead of time, tested, and shipped a few. Very exciting! Long live vi! With kind regards, Michel
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What development packages can be installed
@sjenkins, LOL ... I always hated emacs with the ~ key bindings. I love vi ... I even use it on my Windows machine. This said, you can definitely install Emacs. With kind regards, Michel
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Gremlins? ..... IoX 5.4.5
@dbwarner5, Thank you. Would you please keep an eye? The next time it happens, please submit a ticket so that we can do a remote session and see what's going on. Definitely not normal. With kind regards, Michel
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What is the EISY?
Hello everyone, AC will not go away! With kind regards, Michel
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Starts up but then shuts down.
@vbphil, please submit a ticket plus include the error log for your node server. With kind regards, Michel
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What development packages can be installed
@Panda88, C/C++ compiler Python Node.js You can install the following on your own: Eclipse VSCode and pretty much anything else you want. With kind regards, Michel
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What is the EISY?
@chris.com, Yes, but that would mean that we have to reimplement everything in GTK or QT. So, we are spending our time moving everything into UD Mobile which can then be launched in both Windows as well as MAC. With kind regards, Michel
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Gremlins? ..... IoX 5.4.5
@dbwarner5, I think there were two issues: 1. If PLM showed disconnected, then the PLM for sure was bad or intermittent 2. You have 100s of: Thu 2022/12/15 03:05:17 AM 0 -140005 ISY These are attempt by polisy to get to one or more of your node servers. I suspect one of them is not working. Or a program is bombarding it. With kind regards, Michel
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POLISY PKG Endless Loop
Beaker, I am so very sorry to hear. Please do either of the following: 1. In /usr/local/etc/pkg/repos/FreeBSD.conf, add priority: 1. Something like this: FreeBSD: { url: "pkg+http://pkg.FreeBSD.org/${ABI}/latest", enabled: yes, priority: 1 } 2. Do: sudo pkg install -r udi pkg sudo /usr/local/etc/udx.d/static/udxops.sh upgrade.polisy With kind regards, Michel
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Support thread for: IoX v.5.5.0
For those with upgrade issue, it might have gotten stuck in pkg. If you have blinking 2 + 3 leds (from the left), then it's already upgrading. The more click that button, the longer it's going to take. If those lights are not blinking, please submit a ticket. With kind regards, Michel
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Support thread for: IoX v.5.5.0
As long as you do not use the "Move to ZMatter" button, then yes. With kind regards, Michel
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Support thread for: IoX v.5.5.0
@mbking, Can you exclude/remove the dimmer? With kind regards, Michel
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Support thread for: IoX v.5.5.0
@dbwarner5, not yet but it's what we are working on right now (and nothing else). With kind regards, Michel
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Support thread for: IoX v.5.5.0
Hello all, Again, sincere apologies for all the issues. I am very happy to report that we got everything fixed and tested/retested many times. So, please go ahead with Admin Console | Configuration tab | Update Packages. If you run into pkg issues, please do submit a ticket. With kind regards, Michel
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Support thread for: IoX v.5.5.0
Hello all, We found the issue with Z-Wave. The chip is going to bridge mode and thus all the issues. It's already fixed and we are testing. We should have another release by no later than tomorrow. With kind regards, Michel
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Support thread for: IoX v.5.5.0
Hello all, Sincere apologies for all the issues. We have identified the root cause of Z-Wave not working properly and working on it. It seems to be a configuration issue with some of the dongles. Please stay tuned. With kind regards, Michel
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Support thread for: IoX v.5.5.0
@larryllix, please submit a ticket. With kind regards, Michel
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Support thread for: IoX v.5.5.0
@rob.bushkaufer, Thank you very much. Just found that issue working on @mbking 's unit. The way the upgrade process works is to first check for an upgrade to udx. If none is available, then it continues upgrading packages including the kernel. If udx does have an update, then it will install udx first and then exits. Once udx restarts, it starts the upgrade again. For some reason pkg is not being upgraded automatically. We are trying to find the root cause. Should have a fix shortly. @larryllix, precisions for variables are way down on our list of things to do. With kind regards, Michel
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Support thread for: IoX v.5.5.0
@mbking, As mentioned, it might take a long time depending on how old your os level is. Please be patient. With kind regards, Michel