Michel Kohanim

@asbril, It's not yet out. It'll be out shortly though. With kind regards, Michel

@TFay, Please send an email to sales@universal-devices.com. At the minimum, you get to have ISY Developer membership free of charge. This way, when eisy is available, you can use it to buy one. With kind regards, Michel

The latest isy code has a utility that backs up the Zooz and restores on ZMatter. It can also restore 500 series backup from 994. With kind regards, Michel

@TFay, have you considered making these into node servers? With kind regards, Michel

It's possible because Z-Wave is only started after programs are initialized and run. If you feel like it, 1. sudo service isy stop 2. sudo mv /var/isy/FILES/CONF /var/isy/FILES/CONF.GOOD 3. sudo service isy start 4. Admin Console | Configuration | Check Z-Wave Support, Save, Restart IoP Does the Z-Wave menu come back up? With kind regards, Michel

Please submit a ticket. With kind regards, Michel

@MWareman, Yes, I contacted him and he mentioned that, due to health reasons, he no longer has time to handle support. Did you pay for this node server? If so, please do let me know and we'll refund you. With kind regards, Michel

@GTench, Have you also changed routers? If so, it could be that your computer is not on the same subnet as polisy anymore. With kind regards, Michel

@pinlawr, It's normal if the network resource times out or if the device does not respond. So, the main question is: do they work? With kind regards, Michel

@MWareman, Neither do I. Have you contacted the developer? If you have not heard back, please submit a ticket and we'll try to contact him/her. With kind regards, Michel

@Blackbird, Here are the instructions. With kind regards, Michel

@fustesj99, The Lutron is OEM for Lutron and it's only for OpenADR. You cannot change the firmware due to licensing. Please return it ASAP. With kind regards, Michel

@asbril, we only have two member types: 1. Developers 2. Integrators With kind regards, Michel

@SHM, Please submit a ticket. With kind regards, Michel

@bigdog, I am so very sorry to hear. Please submit a ticket. With kind regards, Michel

@TJMax2, Have you tried submitting a bug report? If you click on the name of the node server in the store, you will get a link to their github project wherein you can post bug reports. Here's the direct link: https://polyglot.universal-devices.com/nsinfo/82a81345-75e8-48c1-87fc-60e4cfd46860%2FProduction With kind regards, Michel

@asbril, Please send your error log on a ticket. I do not think updating the firmware on ZStick is going to help that much. Z-Wave not responding can only happen after IoP restart. So, the question is: what's happening/symptoms right before you restart IoP? With kind regards, Michel

@MWareman, do NOT poweroff. Please send your address to sales@universal-devices.com and request for a flash chip. With kind regards, Michel

Hi @MWareman, Yes: Through ISY: sudo /usr/local/etc/udx.d/static/udxop.sh upgrade.polisy (this is what's called from the Admin Console) Or, brute force: curl -s https://pkg.isy.io/script/update131.sh | sudo bash The first is preferred because it also checks other things such as python upgrade and node servers. With kind regards, Michel

@MWareman, Unfortunately this poly used a deprecated library and the developer is no longer able to maintain it. Have you tried our own notification node server? With kind regards, Michel

@CopyRon, No, you should do step 10: https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Migrating_from_994_to_Polisy With kind regards, Michel

@bpwwer, they are just debugging statements. With kind regards, Michel

@johnnyt, -170001 is not error. It's information (debug). With kind regards, Michel

@MWareman, Pkg update does not go between revisions such as 13.0 to 13.1. So, the button also calls a script that makes those updates and cleans up after itself. With kind regards, Michel

Yes. Please submit a ticket and we'll send you the instructions to reflash. Or, you can get a preprogrammed SSD. With kind regards, Michel