Michel Kohanim

All, Sincere apologies. I should be fired! For security reasons, we are changing the way udx, isy, pg3, and node servers are configured and communicate. In the process, we added another library (libwebsockets) for mqtt. But, udx had a conflict and thus a failure. The upgrade upgrades udx to 2.6.4 and removes the conflict. With kind regards, Michel

Subscription request does not do a query. With kind regards, Michel

Just sent @Panda88 an email. With kind regards, Michel

@larryllix, Will look into it. With kind regards, Michel

Hello all, Some more updates: 1. 100% confident you can restore from Zooz backup 2. 90% confident you can restore from 500 series backup (994) 3. 70% confident you can restore from 300 series backup With regard to change of direction: Our codebase was old with much legacy stuff around 300 series and 994. So, while we managed to migrate it to Polisy + support Zooz, S2, OTA, backup/restore made us rethink our direction as it would have taken us many moons to be able to do all that and also get certified. So, we decided to enter into a licensing agreement with Z-Wave.me and take advantage of the expertise/library for a custom-tailored solution specifically for UD/Polisy. So far, the library itself, their professionalism, and expertise have all met and exceeded all our expectations. This is why I feel confident divulging this information. With kind regards, Michel

I agree with you. There is. But, currently, low priority We abandoned our existing code. All this will start working + S2 + OTA with the new Z-Wave/Matter dongle. With kind regards, Michel

@kowaj, Please send your logs to support@universal-devices.com. With kind regards, Michel

Hi Dennis, with regret, we cannot track bugs based on customer names. Also, it's very difficult to go through all your tickets to figure out which ones were related to bugs especially the older ones. The one from 2 weeks ago was deemed low priority. With kind regards, Michel

It's never grayed out. So, you are welcome to click it as many times as you would like! With kind regards, Michel

@asbril, TPM = Trusted Platform Module At the highest level, it's a cryptographic chip that does not depend on anything else. In our case, it serves two purposes: 1. We can have it check the OS being run and make sure the OS (our version of FreeBSD) is signed/verified by UD 2. A root key is stored on the chip itself. The root key creates and manages a master application key that is used to create as many application keys as necessary for encrypting things (including the whole file system if need be). The only way the root key can be decrypted is via the chip. The only way the application keys can be decrypted are via the root key. So, all keys are themselves stored encrypted so the likelihood that someone can get access to the root key and application keys are exponentially reduced So, when you enable TPM, the following takes place in the RAM (so no residue on the disk): 1. A root key is created and stored in the TPM 2. A master application key is encrypted by the root key and stored in the TPM 3. Both of the above are zipped up in a package and encrypted by your password and a very secure encryption algorithm. This file is stored in the conf directory of your IoP. So, BACK IT UP NOW If you ever have to restore your IoP to another device, you WILL NEEED YOUR PASSWORD to decrypt #3 and recreate the keys in the new chipset. If you lose your password, you will have to start from scratch. With kind regards, Michel

@bpwwer, Currently, 1024 but on polisy, the sky is the limit. So, I wouldn't worry about number of nodes on polisy. I prefer nodes. With kind regards, Michel

@larryllix, After careful consideration of tasks/timelines, WOL is better suited as a node server and will not be included. The reason is that a) we do not have anything to test with and b) there are existing python and node.js libraries that can help (IoP is in c/c++). Modulus, looking into it. With kind regards, Michel

I am working with @CopyRon on his ticket. I think mongo has been mongoosed. With kind regards, Michel

Almost but not yet. Not yet ... but, I'd be the first one to want to get rid of that monstrosity ... don't get me wrong, it's a great database for unstructured data and the cloud (ISY Portal uses it) but it's not a good data store for structured data (such as what we have for node servers). With kind regards, Michel

@wmcneil, Please try the button. With kind regards, Michel

Hello Everyone, This is the support thread for IoP v5.4.4: With kind regards, Michel

Hello all, We are very happy to introduce IoP v5.4.4 which is mostly a bug fix release. If you are new to Polisy, please do make sure to review Polisy User Guide. To upgrade, you have a few choices: - Click the button on the front of the unit only once and wait for the beep - In the Admin Console, click on Help | Automatically Upgrade Polisy menu Bug fixes: Insteon PIR 2844 flags Fix for corrupted link files which caused problems for Adjust Scene and system stability Enhancements: Added Polisy Reboot, Upgrade All Packages, and Upgrade BIOS to the Admin Console | Configuration tab Important Note: Please go to Admin Console | Configuration tab. If Upgrade BIOS is not grayed out, please click it so that your BIOS is upgraded to UEFI. You need UEFI TPM and security. Support Thread: With kind regards, Michel

It will work but it will miss a lot of features that are burned into the firmware in our dongle. With kind regards, Michel

Yes but not all Z-wave devices are OTA capable. We have not looked at it yet. But, we will surely look into it. With kind regards, Michel

Hi Stu, When this happens, what do you get from the Z-Wave menu? With kind regards, Michel

@andrew77, If you cannot telnet, and if the error light is not blinking, then ISY is not on the same network: Universal Devices, Inc. Wiki (universal-devices.com) With kind regards, Michel

Hello everyone, This is 100% our fault and it shall be rectified: 1. We are working on a combined Z-Wave/Matter board that gets installed inside + antennas coming out from the sides: - It will be field upgradable (so you won't need Studio etc.) - Z-Wave will have many diagnostics features + S2 2. We will have a utility that will backup your Zooz dongle: 3. You can restore the Zooz backup into the new dongle 4. For those who purchased Zooz from us, the total cost of the Zooz dongle will be discounted from the new dongle Currently, we are shooting for end of June for testing and mid September for GA. With kind regards, Michel

@andrew77, I did respond to your ticket on Friday and explicitly asked you to try a different power supply. With kind regards, Michel

@apostolakisl, I agree with you ... You can use them as extra ports just like a switch (added this feature in 5.4.0): With kind regards, Michel