Everything posted by Michel Kohanim
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Not receiving text notifications.
@Prana electric, we moved to Amazon SES. Please remove the whole thread. With kind regards, Michel
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SMTP Settings "Default Settings"
Hello everyone, recently, we moved our email delivery to Amazon SES. Please try the default again ... it's much better now. With kind regards, Michel
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Insteon acquired and servers coming back up
All, we may have some good news about PLMs (next week). Stay tuned. With kind regards, Michel
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SMTP Settings "Default Settings"
It's quite possible but I cannot fathom why because we are not on any blacklist and our server IP has spectacular reputation. With kind regards, Michel
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failed to get purchases- node servers undefined
This should be fixed now. With kind regards, Michel
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MagicHome on IoP in "Writing" state constantly
@bpwwer, I have no clue .... I sent the link to @Chris Jahn. With kind regards, Michel
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Power Outage - Polisy Offline
@Ross, I don't think we have any tickets from you. With kind regards, Michel
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failed to get purchases- node servers undefined
@macjeff, Database issue we're trying to resolve. With kind regards, Michel
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Upgrading Polisy firmware to 5.4.4 using the "Upgrade Firmware" function in the portal?
@Bumbershoot, We'll look into it. It should work. @Geddy, The difference between 994 and polisy is: for 994, you need to upload the whole zip file into 994. That's why the portal is not a good idea. On Polisy, the packages are downloaded by Polisy. So, portal would be very similar to clicking the button on the Update Packages button. This said, since it's not working, it's best to use the Admin Console locally. With kind regards, Michel
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TCP Client DNS Error
@vbphil, Yes, it means IoP could not resolve my.isy.io to an IP. This usually happens if you configure Polisy with static IP configuration and DNS servers are not correct. With kind regards, Michel
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Will there be a replacement for the Insteon PLM?
@TJF1960, Definitely not buffoons. Just different priorities. As much as it stings, it's understandable. With kind regards, Michel
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Will there be a replacement for the Insteon PLM?
I spoke to Ken twice, the last time of which he said he'd let me know soon. That was well over 3 weeks ago. At this juncture, it's relatively obvious that the PLM is less of a priority than other things, and that's perfectly fine. We just don't have the bandwidth to chase after it. I do apologize. With kind regards, Michel
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Will there be a replacement for the Insteon PLM?
At the moment, knowing, zip, zilch, zero ... I think we are slowly going back to the dark ages. With kind regards, Michel
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Polisy doesn't boot if connected to powered Insteon PLM
@FBoucher, Thank you. What version of IoP are you on? With kind regards, Michel
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Polisy doesn't boot if connected to powered Insteon PLM
@FBoucher, When on, can you communicate with INSTEON devices? Also, is Update BIOS grayed out in Configuration tab? With kind regards, Michel
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Upgrading Polisy firmware to 5.4.4 using the "Upgrade Firmware" function in the portal?
@larryllix, If you can send me the error log when things go bad, I can take a look. Currently, I really do not see why NRbridge would cause this issue. With kind regards, Michel
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Philips Hue Hub Config for Polisy
@Bumbershoot, thank you for the feedback. I'll discuss with @xKing. With kind regards, Michel
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Philips Hue Hub Config for Polisy
Please let me know the improvements you need. I will talk to the genius behind it's development. With kind regards, Michel
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Upgrading Polisy firmware to 5.4.4 using the "Upgrade Firmware" function in the portal?
@larryllix, What other software are you running? With kind regards, Michel
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Upgrading Polisy firmware to 5.4.4 using the "Upgrade Firmware" function in the portal?
@larryllix, Would love to get to the bottom of these issues. So, please do let me know what other anomalies you see and we'll get it taken care of. I do know we have a crash for due to a Z-Wave db corruption. And, X10 received signals are not formatted properly. And, web server files in network resources cannot be deleted. Apart from that, I am not aware of any other serious bugs. With kind regards, Michel
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Insteon acquired and servers coming back up
At the huge rate of PLM deaths per week, I hope a) PLMs were included in the order and b) months does not mean years. With kind regards, Michel
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Upgrading Polisy firmware to 5.4.4 using the "Upgrade Firmware" function in the portal?
@Bumbershoot, It should work. It calls the same functions in polisy. The only reason it's not advertised is because it's not thoroughly tested. @larryllix, Is polisy configuration identical to your 994? @palayman, There are 1000s of polisys running IoP. Just because 1 or 2 have problems should not prevent you from upgrading. With kind regards, Michel
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Support thread for: ISY on Polisy (IoP) v5.4.4 (May 25, 2022)
@larryllix, Thank you. With kind regards, Michel
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How does the AME NEM net energy meter work on Polisy
@sjpbailey, You just point your PG3 to your IOP: https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Polisy_.28PG3.29_Dashboard With kind regards, Michel
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Can the Polisy be wall mounted? Where can I buy an extra Polisy power supply?
Hi @SSchmidt, Unfortunately. You can use any 12V 2A power supply. You can also purchase from us: https://www.universal-devices.com/product/12v-1a-power-supply/ With kind regards, Michel