Michel Kohanim

eisy is replacement for Polisy. With kind regards, Michel

@btreinders, the answer is for Polisy and not ISY. ISY supports 5-30v. With kind regards, Michel

Yes. You can also get one of these: https://smile.amazon.com/Mini-PCI-Adapter-Module-Industrial-Grade/dp/B07HNTB4XG/ref=sr_1_2_sspa?crid=T3QPIQC0WN85&keywords=mpcie+to+usb&qid=1663362337&sprefix=mpcie+to+usb%2Caps%2C120&sr=8-2-spons&psc=1 Beta because we are going through Z-Wave certification. Everything is field upgradeable (including end devices). With kind regards, Michel

@btreinders, No, polisy require 12V. So does eisy. With kind regards, Michel

Unlike polisy, eisy only has USB ports (4 of them). Except for an NVMe SSD, you cannot install anything else internally. So, for eisy, the ZMatter board will come in a USB form factor with two antennas sticking out. ZMatter is not included in eisy. With kind regards, Michel

@dinostop, I am so very sorry to hear. Please note we can give you a refund if this is not working. With kind regards, Michel

Hello everyone, If you are in the Southern California Edison territory, we would like to invite you to participate in SCE's Dynamic Rate Project. Device automation/optimization part of this project has been awarded to Universal Devices. For more information, and/or to signup, please visit our SCE Dynamic Rate Project. With kind regards, Michel

What do you mean by "we"? With kind regards, Michel

@johnnyt, You might have to Exclude/Include S2 devices but if and only if the interview fails. But, as with anything Z-Wave, pretty much a lot of things are left to manufacturers and thus there's literally no guarantee unless we test each and every Z-Wave device. This is a completely new implementation for Z-Wave so a lot of things have been improved. With kind regards, Michel

With regard to migration of Z-Wave, both 500 series and Zooz have been thoroughly tested and they work perfectly. This said, the new code supports many features that the previous code didn't support such as S2 and scenes. So, there will probably be some minor manual intervention. With kind regards, Michel

@Goose66, Please submit a ticket. With kind regards, Michel

This only upgrades IoP and not the whole Polisy. 5.4.4 is the latest. With kind regards, Michel

@aaronw, Are you using the ISY Launcher? With kind regards, Michel

If Admin Console does not load from LAN, in most cases, it's related to ISY being upgraded from ISY Portal and thus not having any UI files. With kind regards, Michel

@apostolakisl, Have you recently upgraded your Polisy? If not, Admin Console | Configuration tab | Update Packages. Wait for 4 beeps + 1. Reboot. With kind regards, Michel

@gadgetfreak, Does the same scene work through the Admin Console at the same time? With kind regards, Michel

@wmcneil, Please click on Configuration tab | Upgrade Packages button. It may take up to 30 minutes to upgrade all packages. With kind regards, Michel

@dbwarner5, It's always lit up! With kind regards, Michel

@larryllix, A simple Ethernet switch! With kind regards, Michel

@whywork, Haven't heard back from you since responding to your ticket. How is it going? With kind regards, Michel

All, Fixed. Admin Console | Configuration tab | Update Packages. With kind regards, Michel

@johnnyt, Yes: Admin Console | Configuration tab | Network switch mode. It's switch and not a router. With kind regards, Michel

@whywork, Please click on the button on the front only once and wait for 4 beeps + 1. It may take minutes. To submit a ticket, login to your account and then click on My Tickets. With kind regards, Michel

@dbwarner5, Thank you. Definitely a bug and related to big/little endian conversion from 994 to Polisy. With kind regards, Michel

Known issue and will be fixed. With kind regards, Michel