Michel Kohanim

huddadudda, I really do not think you would want me to post a public response with your factual inaccuracies. I PM'd you my response. All I need is your permission to post it publicly. With kind regards, Michel

Hi Scyto, Multi channel is coming very soon! With kind regards, Michel

Hi stusviews, Yes indeed and Amazon is aware of these inconsistencies. The only reason we went with v2 was because they are working on fixes which might take a few weeks and recommended using three slots. Have you taken a look at the spoken word list and utterances here? http://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration#Instructions_for_Alexa_Skill With kind regards, Michel

Hi Teken, You can get the status of devices using the Skill and not Connected Home. We are implementing Smart Meter information into Echo ... but that will only work with Echo and can tell you power, energy today, price now, total costs for today/yesterday. Announcements have not been implemented in Echo. We did specifically ask them about this and it was not in their roadmap. Maybe things will change if enough people request these features because I do think they are important. With kind regards, Michel

Yet another outrageous post from huddadudda who is only "testing" the portal and thus I shall not diginify all the factually incorrect assertions with a response. With kind regards, Michel

Hi Keith, Fantastic, thanks so very much! With kind regards, Michel

huddadudda, What you said is outrageous and I am not going to dignify it with an answer. With kind regards, Michel

Teken, I am not sure I understand the issue. What is the issue? With kind regards, Michel

Hello everyone, If you do know anyone at Logitech, please contact them. They are simply not responding to us. With kind regards, Michel

Hi arzoo, stusview is right. You do NOT have to restore the whole backup again. What you need to do is to either put your Motion Sensor in programming mode (or dance in front of it) and then do Right Mouse Click | Restore Device. With kind regards, Michel

Hi Leon, ZS series requires the ZigBee Smart Meter dongle (not RCS). Once you have that, then you can connect to your Oncor meter and see real time energy information (and prices if they send it). With kind regards, Michel

Hi MWareman, It should but we are in the queue! With kind regards, Michel

Hi CTBigman, I am so very sorry to hear. Please send your Tools | Error Log to support@universal-devices.com. With kind regards, Michel

Hi ccclapp, I am not sure how MobiLinc works. If you can create different profiles (for different ISYs), then it should work. With kind regards, Michel

Hello everyone, Just wanted to let you know that we were given the go ahead by Amazon to open the gate. So, everyone is now welcome and we are no longer in Beta. With kind regards, Michel

Hello everyone, Honeywell is the only company that actually approached us to add support for their WiFi thermostats (Comfort API) and even sent us a thermostat immediately! Since the solution is cloud based, we are going to have to use the ISY Portal. This said, we are going to working on it shortly and as soon as 5.0.3 is available. With kind regards, Michel

Hi pwerboost, I am so very sorry to hear. Can you please let me know the number of links in your PLM? Tools | Diagnostics | Show PLM Links, followed by Start, wait for completion, and then the Count button. With kind regards, Michel

Hi Gerry, I just realized that you can create a new account under your account for ISY. Each account can have its own Amazon Account and Preferred ISY. The only drawback is that you would need TWO usernames: one for each account and the new user must be Admin for the second account. In the Admin Console, you need to approve the new account as you would the old account. With kind regards, Michel

Hi ccclapp, The issue is that MobiLinc does not send the correct packet for subscriptions. That's why we had to use the Preferred ISY in the portal so that we would know which ISY. Unfortunately, at the moment, you really cannot use MobiLinc with two ISYs on the same portal unless you create two accounts in the portal and have the preferred ISY for each. If you go this route, you will also need two usernames. Once you have done this (create an account under your main account), then the process is the same. Make sure you approve the new account in Admin Console | Configuration | Portal. With kind regards, Michel

Hi Gerry, At the moment, that's correct. This said, I know you can associate "one account" with multiple ISYs and then say "Alexa, ask izzy to switch ISY". I am certain that if there are more requests for multiple ISY/Amazon account linkages, we'll definitely consider implementing. With kind regards, Michel

Hi Rob, Thank you and we'll certainly look into it. This said, ISY creates links during Start Linking and this might cause other things that may require major regression testing. With regards to names, we'll look into it but I very much doubt we'll be expending more time on changes to the Admin Console. With kind regards, Michel

Hi rccoleman, Figuring out the address is one thing. Creating linkages it's another. For INSTEON HUB, that would be easy since you are communicating directly with the PLM and not using APIs. I do not know what Indigo does. Please note that the issue is not that these are battery operated. The issue is that these devices are controllers only (they do not respond to events) so, unlike others, the PLM has to go into Slave mode and that never worked reliably through their APIs and with older devices. With kind regards, Michel

Hi aaronburnlab, We sent three emails to Logitech for access to their developer APIs and all were ignored. We even sent an email to their gaming division which responded and forwarded us back to the same email that ignores us. We really cannot do anything till we have access to the API to figure out the best path forward. With kind regards, Michel

Hello all, Apologies for missing this topic. You cannot link Controller Only devices using Start Linking. With kind regards, Michel

Hi pwerboost, I think your PLM has lost its links: http://wiki.universal-devices.com/index.php?title=INSTEON_No_Status_Feedback_From_Devices(please ignore the title). With kind regards, Michel