Michel Kohanim

Hi Mike, Thank you. We do know Echo has problems with light, lights, bedroom. For instance, I had to use "master room" for bedroom. So, what you might want to try (instead of light) is "room". With kind regards, Michel

Hello everyone, Please note that communications from ISY->PLM->DEVICE->PLM->ISY will take at least 1 second (500 m.s. minimum for communications from PLM to Device). With kind regards, Michel

Hello all, We are all anxious. We are going to have a call with Amazon next week as the skill (slots) are not working very well. In short, Echo has a hard time filling in slots and sends an empty slot. That's why you might get repeated "which device" WITHOUT "I cannot find x, which device?". I shall keep everyone posted. With kind regards, Michel

Hi Drexx3, No worries at all. Please do keep us posted with what you find. With kind regards, Michel

Drexx3, We have purchased multiple copies of MobiLinc and there are 100s of users using it now with ISY Portal. And, you have not thrown away any money. We have a money back guarantee with no questions asked so, I urge you to send an email to sales@universal-devices.com and request for a refund. With regards to the variable question, MobiLinc is using cached version of the configuration. Uninstalling, rebooting, and reinstalling it fixed the issue for some but not for others. With kind regards, Michel

Hi ronbo, Are the missing scenes inside folders? If not, would you please send /rest/nodes from ISY to support@universal-devices.com and let us know which scenes are missing? With kind regards, Michel

Hi eagleco, I am so very sorry. Yes, it was down for 10 minutes. With kind regards, Michel

Hi jddiebolt, Thanks so very much for the update. With kind regards, Michel

Hi wojo, I am not sure what we will be checking for. Would you please submit a ticket with your UUID? With kind regards, Michel

Hello MWareman, Thank you for the feedback: 1. The spoken fields are no longer propagated to the portal since they would require a Refresh 2. Programs are going to be there shortly 3. Whatever you used to have should still be there 4. Yes, we should be able to search based on type What do you mean by encoded? With kind regards, Michel

Hello everyone, Just a quick comment: If Alexa says that it didn't find x in your library, it means that it's reverted to Connected Home: that prompt is not coming from ISY Portal. So, please make sure you verbalize the TO strongly. i.e. Alexa tell izzy TO ... With kind regards, Michel

Hello SirParadox, Thanks so very much for the update and I am so very glad you got it working. You are always welcome to submit a ticket to support@universal-devices.com at any time. With kind regards, Michel

Hi SteveSBE, Please review this article for some mitigation strategies: http://wiki.universal-devices.com/index.php?title=INSTEON_Random_All_On_Events With kind regards, Michel

Hi bgrubb1, Yes, in the portal: 1. Click on Select Tool for your ISY 2. Choose ISY Information 3. Copy the "URL to ISY" ... this is the URL to your ISY, so all the REST commands should be appended to this URL Please note that your credentials are portal credentials and not ISY's. With kind regards, Michel

Hi jddiebolt, Please do be kind enough to submit a ticket. It seems that your port forwarding rules were pointing to the old address. With kind regards, Michel

Hi jddiebolt, You can use DHCP reservations instead of using static IP address. They have the same effect with the advantage that if you ever change your router, you don't have to worry about resetting network settings for ISY. What's your ISY's firmware version? If not 4.3.26, please upgrade and make sure both your UI and firmware are the same. With kind regards, Michel

Hi dbuss, Are you connecting the Admin Console to ISY locally or are you remote? With kind regards, Michel

Hi MWareman, Thank you. So, basically a notification that pops up on the screen (instead of text)? With kind regards, Michel

Hi jdddibolt, I suspect ISY cannot get out to the Internet. If you have configured your ISY with a static IP address, please revert to DHCP or use 8.8.4.4 as your DNS. With kind regards, Michel

Hello all, All great solutions alas I think they would make life very difficult for the user. At the moment, and unfortunately, we have no plans of forcing things into Metric vs. English including temperatures. With kind regards, Michel

Hi DavidG, What is notification loss? With kind regards, Michel

Hi SirParadox, There are two issues here which are not related. One is enabling remote access and the other, and not necessary, is to install self-signed (or otherwise) certificates. For the first issue, it seems that your router is not UPnP enabled. And, it's really not a good idea to use UPnP to do port forwarding (that's why File | Enable Internet Access does not work). It's best to create manual port forwarding rules in your router to the https port on your ISY (do NOT forward to the http port): http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Remotely_Connect_to_Your_ISY#Configuring_a_Non-UPnP_Router Please note that File | Enable Internet Access and manual port forwarding rules are mutually exclusive: once you create manual port forwarding rules, you should NOT do File | Enable Internet Access. Once you have this resolved and you can access your ISY remotely, optionally, you may want to install a certificate: http://wiki.universal-devices.com/index.php?title=Main_Page#Network_Security With kind regards, Michel

Hi PhanTomiZ, I do not think you did what I suggested. Right mouse click on any Program then choose Status icons. With kind regards, Michel

Hi ronbo, Thanks so very much for the feedback and that's precisely the issue. We did start with literals but Amazon told us to use slots instead. I am not sure why the recommended it in the first place but this slot mechanism does not work very well and, on top of that, skills that are large (such as ours) cannot even be saved. So, in an effort to give Amazon more feedback, we went back and tried literal and, again, the only way it made any improvements was to have less samples. So, it seems that slots/literals both have an issue when the number of samples is large. With literals, there's another drawback: what Echo responds with has to be altered. We have provided all these feedback to Amazon and they said that they had sent it to their development team for review. And, we are waiting .... Thanks again and with kind regards, Michel

Hi stephan, PRO has the same processor. If you are not already on 4.3.26, then you should try it since it should take between 4-6 seconds for a 2048 bit certificate and 2-3 seconds for 1024. With kind regards, Michel