Michel Kohanim

Hello Abusyhouse, Virtual nodes and variable enhancements are on top of our priorities for 5.0x. I cannot give you a timeline (since I am usually off) but I can tell you that we are working on them right now. With kind regards, Michel

Hi superjuice, What do you mean by scene? What are you trying to accomplish? With kind regards, Michel

Hello ABusyHouse, There will be shortly and in our next few 5.x related releases. With kind regards, Michel

Agreed and definitely part of 5.x. With kind regards, Michel

Hi raymondh, There's also snap switch. With kind regards, Michel

Hi johnnyt, Understood. We definitely can't use the same log file. Perhaps we should have a debug only log with the name of programs and all other device activities. With kind regards , Michel

Hi John, Would you be kind enough to: 1. Find the address of this device (Admin Console | click on it and it should be in the top section) 2. Go to http://your-isy-ip-address/rest/nodes/aaaaawhere aaaaa is the address you found in step 1 3. Please save contents and send to support@universal-devices.com Thanks so very much! With kind regards, Michel

Hi Michaelco, Please note that you can always contact our tech support team with your questions (links below). With kind regards, Michel

Hi johnnyt, We did consider but left it in the Event Viewer. This way you can see everything and not just what we think is important. Of course if the problem happens in a span of more than a few days, then Event Viewer will not be a good solution either. With kind regards, Michel

Hi johnmsch, Thanks so very much for the update. We'll definitely take a look shortly. With kind regards, Michel

Hi PCRover, Can you please go to Tools | Diagnostics | Show PLM Info/Status and let me know what you see? Also, please do not hesitate to contact our tech support team (links below) who'd be able to help figure out the root cause. With kind regards, Michel

Hi johnnyt, I think the issue is that logs only capture changes in state and not physical activity. So, if the device was off before, it really does not matter how many times you physically turn it off as those won't be logged. With kind regards, Michel

Hi Bill, I am so very sorry for the lack of information. I think it would be much more efficient to submit a ticket (links below) or call our support team to help you out. With kind regards, Michel

Hi johnmsch, Thanks so very much for the update. With kind regards, Michel

Hello everyone, we are testing the 5 we manufactured! With kind regards, Michel

MWareman, THANK YOU. This is fantastic. With kind regards, Michel

Hi PCRover, Authorization Failed means that the Admin Console has a stale userid/password for ISY. Please restart the Admin Console and retry. With kind regards, Michel

Hello rjwheele, I am so very sorry to hear. Please note that most ISPs have already disabled SSL so, if you have not yet upgraded to 4.2.18, then I strongly recommend trying that first. Also, one of a the best tools for debugging mail issues is the error log and specifically the type of errors you are getting: http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Errors_And_Error_Messages#SMTP_Errors With kind regards, Michel Teken, THANK YOU! With kind regards, Michel

Hi johnmsch, I am so very sorry to hear. Can you please let me know what's your ISY's firmware version? With kind regards, Michel

Hi richardalan1975, I am so very sorry to hear. Please note that you can always contact your tech support team (links below) and we'll be delighted to help you figure out the root causes of all these comm errors. With kind regards, Michel

Hi David, if you are using MAC, it's probably unzipping the zip file. Please note that you must upgrade using the Zip file. What you might want to try is Help | Automatically Upgrade ... If not, please do not hesitate to contact our tech support team to help you out. With kind regards, Michel

Hello pitbull5.0, Please upgrade to 4.2.18 especially if your mail server uses TLS. This is because most services have stopped supporting SSL and moved to TLS1.0. With kind regards, Michel

Hi jmed999, There are two cases: 1. Computer or ISY no longer have a network path to each other 2. ISY is too busy I would start with the Event Viewer to see the traffic on ISY and how busy it is. It's definitely NOT normal so there might be some programs that are going into a loop. With kind regards, Michel

Hello everyone, Just a quick update on our PLM: the first samples arrived (5) and we are currently testing them (and burning them in). With kind regards, Michel

Hello smokegrub, I am not certain I understand where X10 comes in and what devices you are referring to. As far as HeartBeat, it should come every 24 hours. Do you get status updates when you open/close the door? With kind regards, Michel