Michel Kohanim

Hi Teken, Restore device reprograms the device based on the stored configuration in ISY. For scenes to work the device must have links to the PLM. If restore device fixes issues then there are two cases: 1. The device has lost its links 2. The device has been reconfigured outside of ISY ... either manual linking or otherwise With kind regards, Michel

Hi Phil thank you. Can you please try http://isy.universal-devices.com/994i/admin.jnlp? If this also fails please do be kind enough to: 1.Change your username and password to admin/admin 2.Backup your ISY 3. Send an email to support@universal-devices.com with the link to this post and attach the backup With kind regards, Michel

Hi xd40, I think you replaced the new one with the old one and not the other way around. Replace function has been there for years and it should work. With kind regards, Michel

Hello everyone, This feature is coming shortly. With kind regards, Michel

Hi Phil, Thank you. I just do not know what to think! Can you please let me know what URL you use to access ISY? With kind regards, Michel

Hi Phil, Quite strange, Can you right mouse click on B2457D2 and see if 2456 shows up? With kind regards, Michel

Hi johnmsch, Thanks so very much. Got it and we are looking into it. With kind regards, Michel

Hi Waketech, This requires multi-channel support which we are currently working on. With kind regards, Michel

Hi Phil, Thank you. The problem was the naming convention. Looking at the code you should be able to replace 2456D2 with 2457D2. As a matter of fact you can interchange any of the following: 2456D2 2856D2, 2454D, 2474S, 2475D, B2457D2, 2457D2X, 2457D2X_SP So, can you please send me a screenshot of your 2457D? With kind regards, Michel

Hi Phil, I cannot find any 2456D2s in our device list. Do you mean 2456D3? If so, you should be able to switch the two. Please make sure your UI version is also 4.2.18 (Help | About). With kind regards, Michel

Hello saphotoexpress, Please do not hesitate to contact our tech support team (links below); we'll be delighted to help you. With kind regards, Michel

Hello ccclapp, Just wanted to thank you for the update and the detailed information which, I am certain, others will find quite helpful. With kind regards, Michel

Hi Teken, Condition: If From to next day Then Repeat every 5 minutes Query iMeter With kind regards, Michel

Hello Abusyhouse, Virtual nodes and variable enhancements are on top of our priorities for 5.0x. I cannot give you a timeline (since I am usually off) but I can tell you that we are working on them right now. With kind regards, Michel

Hi superjuice, What do you mean by scene? What are you trying to accomplish? With kind regards, Michel

Hello ABusyHouse, There will be shortly and in our next few 5.x related releases. With kind regards, Michel

Agreed and definitely part of 5.x. With kind regards, Michel

Hi raymondh, There's also snap switch. With kind regards, Michel

Hi johnnyt, Understood. We definitely can't use the same log file. Perhaps we should have a debug only log with the name of programs and all other device activities. With kind regards , Michel

Hi John, Would you be kind enough to: 1. Find the address of this device (Admin Console | click on it and it should be in the top section) 2. Go to http://your-isy-ip-address/rest/nodes/aaaaawhere aaaaa is the address you found in step 1 3. Please save contents and send to support@universal-devices.com Thanks so very much! With kind regards, Michel

Hi Michaelco, Please note that you can always contact our tech support team with your questions (links below). With kind regards, Michel

Hi johnnyt, We did consider but left it in the Event Viewer. This way you can see everything and not just what we think is important. Of course if the problem happens in a span of more than a few days, then Event Viewer will not be a good solution either. With kind regards, Michel

Hi johnmsch, Thanks so very much for the update. We'll definitely take a look shortly. With kind regards, Michel

Hi PCRover, Can you please go to Tools | Diagnostics | Show PLM Info/Status and let me know what you see? Also, please do not hesitate to contact our tech support team (links below) who'd be able to help figure out the root cause. With kind regards, Michel

Hi johnnyt, I think the issue is that logs only capture changes in state and not physical activity. So, if the device was off before, it really does not matter how many times you physically turn it off as those won't be logged. With kind regards, Michel