Michel Kohanim

Hi kevinvw, The main issue is profile ids, cluster ids, and end points that are different between Zigbee modules. So, it's really not as simple as sending a TCP packet. With kind regards, Michel

Hi telljcl, Yes, changes to TLS1.2 and Medium (or high) strength on HTTPS Client settings are global and will definitely impact gmail/tls. With kind regards, Michel

Hi Barclay, Do you see scanning, scanning complete on the top? With kind regards, Michel

Hi telljcl, If you have PRO, you can configure ISY for more secure settings such as TLS1.2 etc.: http://wiki.universal-devices.com/index.php?title=Main_Page#Network_Security With kind regards, Michel

Hi smokegrub, Indeed we do: With kind regards, Michel

Hi larryllix, I was referring to: With kind regards, Michel

Hi barkster, 1. Please choose either In Home Display (IHD) or Intelligent Gateway when registering 2. Make sure you select ALL channels 3. Just to see whether or not ISY sees the meter, you can remove 0000 from the PAN ID field, and then click the binoculars to see whether or not any networks are found With kind regards, Michel

Hi smokegrub, Unfortunately unlike Z-Wave and INSTEON, Zigbee has probably has 100 different application flavors and some are proprietary. ISY supports only Zigbee devices that are listed here: https://www.universal-devices.com/commercial/isy-994i-z-series/ With kind regards, Michel

Hi ppitkin, Sincere apologies for tardy reply. I already responded to your email. Since we have to drastically change NLS (National Language Support) in ISY's firmware for 5.0, we decided not to make it more complicated by adding English versions of conditions in ISY before then. I am so very sorry. With kind regards, Michel

Hi IM, Thank you. I think that issue was related to ISY not clearing its previous state which we fixed in 4.2.15. With kind regards, Michel

Hi larryllix, We are working on it alas at very early stages. Will update everyone on our progress. With kind regards, Michel

Hi mbrossart, .p12 or .pfx are encrypted with a password. So, for some reason ISY cannot decipher that these are indeed .p12/.pfx. If there's any way to get another certificate (if it's free) and send it to me to test, it would be great. With kind regards, Michel

Hi naPS, Unfortunately not since they are Zigbee. I am sorry. With kind regards, Michel

Hello Robert, Please do not hesitate to contact our support. We'd be delighted to help you figure out the root cause. With kind regards, Michel

Hi IM, How about your UI? We are going to have 4.2.15 tomorrow so would you please try it and let me know what you find? With kind regards, Michel

Hi Mark, I am so very sorry to hear. It's always best to contact our support for these issues. This said, I can think of only two things: 1. Java cache issues 2. Firewall software on your computer I would start by clearing Java cache (especially if you use ISY's local URL to get to ISY) and then go to: http://isy.universal-devices.com/994i/4.2.10/admin.jnlp With kind regards, Michel

Hello IM/TheSidewinder, Are you both on 4.2.10? With kind regards, Michel

Hi IM, Does this mean that you had 0.05" even though it should have been 0? With kind regards, Michel

Hi ravedog, Correct, that's the last time ISY fetched data and it's important to make sure that there are no communication errors. We can possibly also get last update time from HAM but it has not been included in ISY. With kind regards, Michel

Hi ingeborgdot, Please clear your Java cache and go to http://isy.universal-devices.com/994i/4.2.10/admin.jnlp . With kind regards, Michel

Hi mbrossart, Please clear your Java cache and make sure to download the dashboard again: http://isy.universal-devices.com/994i/4.2.10/dashboard.jnlp When you import the cert, if it does NOT ask for a password, then it's not a .pfx format and thus the reason for the failure. With kind regards, Michel

Hi Ray, I see a support ticket from you. Please reply back in case this issue has not been resolved. With kind regards, Michel

Hi markens, Would you lease contact our tech support? With kind regards, Michel

Hi markens, I am so very sorry to hear. Are you on a MAC by any chance? With kind regards, Michel

Hi andrewm, I must stand corrected. LeeG just let me know that my understanding was incorrect. Already fixed. Hi LeeG, I am not sure what we would have done without you. THANK YOU. With kind regards, Michel