Michel Kohanim

Hi Techman, What's your ISY's firmware. This might be an old bug. With kind regards, Michel

Hi alexmanning, I suspect they disabled SSL due to the POODLE vulnerability. If you have an ISY994, then please upgrade to 4.2.18 and retry: http://forum.universal-devices.com/topic/14420-release-4218-rc8-is-now-avaialble/ If you have a 99, I am afraid you will need to upgrade to a 994. With kind regards, Michel

Hi swnewman, That's perfect! We might need your solution!!! Yes, ST is the correct control to use the value of. With kind regards, Michel

Hi Kevin, Do you have his contact information or can you please do the introductions? With kind regards, Michel

Hi Kevin, Thanks so very much for sharing this information. I do thank Carlo as well ... perhaps we should send him an ISY as a token of our appreciation! With kind regards, Michel

Hi swnewman, Thank you. I suspect whatever you're using as socket framework is immediately closing the socket that's why you do not see any responses in the feedback. With kind regards, Michel

Thanks Mike. Please upgrade to 4.2.18: http://forum.universal-devices.com/topic/14420-release-4218-rc8-is-now-avaialble/. Once that's done, reinstall your certificate. With kind regards, Michel

Hi snewman, As I suspected, -5012 errors: http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Errors_And_Error_Messages This basically means that ISY tried to publish the events to the client but the client was not there anymore (or didn't respond). Are you immediately going to listen mode after your subscribe? If the log is empty, you get that error. With kind regards, Michel

Hi Gee, If you are still having problems, please do not hesitate to contact our tech support team (links below). With kind regards, Michel

Hi Mike, Have you recently installed a self signed certificate? What is your ISY's firmware version? With kind regards, Michel

Hi pasierbt, 1. Please go to http://isy.universal-devices.com/994i/admin.jnlp... this will install an "ISY994 Administrative Console" on your desktop 2. Once the Admin Console comes up, login, and minimize it 3. On the ISY Finder dialog, click the Add button and enter the URL for your remote ISY 4. Close the Admin Console 5. Click on the "ISY994 Administrative Console" icon and then choose which ISY you wish to connect to from the list With kind regards, Michel

Hi sanders2222, If you create manual port forwarding rules in your router for ISY as well as your cameras, then you won't have any of these issues UNLESS the external IP address changes. And, even then, you can use a Dynamic DNS service (supported by your router) such that IPs always get mapped to a name. For instance, my DLink router has a free service for dlinkddns.com which I use and I have been very happy with it. With kind regards, Michel

And especially the very bright blue LEDs . Thank you all so very much for your sentiments. It does mean a LOT to us all. With kind regards, Michel

Hello everyone, If you are using File | Enable Internet Access for remote access, ISY retries creating the port forwarding rules three times so I don't really see a problem unless it takes a LONG time for the modem to boot. A better approach is to manually create port forwarding rules in the router and make sure ISY either has a static address or on DHCP reservation. This way, the settings are stored in the router and not subject to changes after outage. With kind regards, Michel

Hello everyone, The only issue with Java 1.8 was related to certificate generation which we fixed in 4.2.17. Please do make sure you are using the correct UI. The following URL should always work (in case you have not upgraded your ISY yet): http://isy.universal-devices.com/994i/admin.jnlp... this will always point to the latest UI With kind regards, Michel

Hi Seth, Please send an email to support@universal-devices.com and I'll hook you up with iRule's dev team as I know they have already done all of this. Do you keep the subscription socket open after you make a call or is it closed? You can check the error log for -5011 or -5012 errors. These basically let you know if ISY thinks the socket is closed. With kind regards, Michel

Hi Mike, Welcome to UDI. My first recommendation is to upgrade to 4.2.17: http://forum.universal-devices.com/topic/14365-release-4217-rc7-is-now-available/. Best practices: 1. Install your own self signed certificate or any other CA certificate: Page 9/d: http://wiki.universal-devices.com/index.php?title=Main_Page#Network_Security . 2. If you are port forwarding, only port forward to the https port 3. Choose random passwords: https://www.random.org/passwords/ If you are having problems installing self signed certificates, please do not hesitate to contact our tech support team links below. With kind regards, Michel

Hi backinthelab, Is this the dashboard or Admin Console? With kind regards, Michel

Hi kevkmartin, Wow ... this is very cool (and scary)! Thanks so very much for sharing. With kind regards, Michel

Hello szakreski, Not that I know of. Can you please send a screenshot to support@universal-devices.com?

Hi Raptor, Please don't hesitate to contact our support ream the links for which are listed below.

Hi kingwr, I am so very sorry: the issue is that Java 1.8 removed a few of the methods in X509CertInfo ... we have already fixed it and will include in the next firmware release (hopefully this week). If you are in a rush, the only solution is to revert to Java 1.7. For self signed certificates: 1. Issuer = Host (you are signing your own certificate) so leave it blank 2. Fingerprint is calculated so whatever you put in there will be ignored With kind regards, Michel

Hi Brian H, ISY uses SPI mode which pretty much depends on the bus speed (half of bus speed) which is pretty much around class 4-6 (about 20Mbits/second). So, even if you use a class 10 SDHC, you are not going to see much improvement in performance. I am not sure about read vs. write performance. This said, we have used only three different manufacturers using the same class: Toshiba (Lexar): Little read speed improvement but slower write SanDisk: Little write improvement but slower read Transcend: Pretty much the same read/write performance (this is what we are currently using) With kind regards, Michel

Hi Charles, 1. Please take the SD Card out, reboot, and let me know if the error light is blinking 2. Yes, all your modules are transferable to another ISY Also, it's probably much more expeditious to contact our tech support (links below). With kind regards, Michel

Hello all, Thanks so very much for the feedback. Indeed this is related to changes in Java 1.8 which changed the behavior of X509Certificate class. We are looking into this issue and will hopefully have it solved for the next release. With kind regards, Michel