Michel Kohanim

Hi Techman, thank you for 100% accurate information. Hi barkster, as Techman suggested, the first step is to make sure Centerpoint allows external HAN devices to join the meter's network. With kind regards, Michel

Hello telljcl, I am so very sorry for the dearth of information. Official and built-in support for thermostats is limited to: 1. INSTEON - It works 2. Z-Wave - It works (any) 3. Zigbee/RCS - It works All have been tested and work pretty well (except for SmartLabs thermostat). All others require third party integration. Our plans for the future are limited to protocols we support. For instance, supporting NEST would be quite problematic since a) we are denied developer access because we do energy management and it's a proprietary protocol only for one thermostat. The same applies to Aprilaire. This said, 5.0, will make it easier for third parties to integrate these devices into ISY such that it would actually look like a thermostat in ISY. With kind regards, Michel

Hello ixlr8, I am so very sorry to hear. I do not see any open tickets. Would you be kind enough to contact support@universal-devices.com and point to this post? With kind regards, Michel

Hi IM, I am so very sorry. I am in contact with them as we speak. I'll keep you posted. With kind regards, Michel

Hi jmed999, Back to HAM ... will report as soon as I hear back. With kind regards, Michel

Hi Kevin, Yes, please send them to support@universal-devices.com. With kind regards, Michel

Hi luken001_ISY994i, Here's the list of SMTP error codes: http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Errors_And_Error_Messages#SMTP_Errors It seems that connection cannot be made with the server (-5). Are you certain you are using the correct Server address and specifically Port? With kind regards, Michel

Hi RichTJ99, 1. What is this device: 19 3B FC 1 2. Do you have any green 1011 icons next to any of your devices? With kind regards, Michel

Hi Kevin, Unfortunately I am not familiar with Geohopper. Is this a raw TCP socket to which you send data or is this an HTTP socket? Can you point me to their documentation that you used to arrive at the above? With kind regards, Michel

Hi mbrossart, You are very much correct. Alas, we do not currently support multiple zones. I am so very sorry. What I do myself is that I simply increase the runtime of zones which require more water while reducing the runtime of zones that require less. I use the water applied per irrigation cycle for the zone that takes the most amount of water and extrapolate the runtime for the ones that take the least. Not optimal but it's worked pretty well for me. With kind regards, Michel

Hi RussD, If you are still having problems, please do not hesitate to contact our tech support (links below). With kind regards, Michel

Hi joe567890, I am so very sorry to hear. Would you be kind enough to try: http://isy.universal-devices.com/994i/4.2.10/admin.jnlp ? Please clear your Java cache before trying. If you are still having problems, please do contact our tech support (links below). With kind regards, Michel

Hi Kevin, The following will not work: GET /rest/nodes/99999/cmd/DON HTTP/1.1\x0D\x0AHOST: 192.xxx.x.x\x0D \x0AAuthorization: Basic YWRtaW46YWRtaW4=\x0D\x0A\x0D\x0A What you need is \r\n after each line. \r = carriage return and \n is new line. I think you are sending the hex codes as string and that will not work. What's your application framework? With kind regards, Michel

Hi ravedog, Thank you. #150 low priority. With kind regards, Michel

Hi IM, another update from HAM: This is good news! With kind regards, Michel

Hi ravedog, That sounds like a good idea. This said, it would be a little difficult since we use the log for charts and additional free text information (such as event viewer) is going to cause major disturbances. Perhaps we should have a debugger log which captures device states, program states, and event viewer and it's only used for visual debugging. With kind regards, Michel

Hi IM, Thank you but we are responsible because we chose HAM. Here's the response from HAM: I would appreciate it if you could retest again on Thursday and let me know whether or not this is fixed. With kind regards, Michel

Hi IM, I just submitted another ticket to HAM. I know for a fact that this issue was something that was pushed into their staging. I am so very sorry ... I will report back as soon as I hear back from them. With kind regards, Michel

Hi jmed999, ET might fluctuate during the day and is set to 0 at 12:00 AM. The most important thing is the irrigation requirement which is used in programs to figure out when to water the plants. Is Irrigation Requirement changing? With kind regards, Michel

Hello all, Unfortunately not in the current branch as it would cause major regression testing. With kind regards, Michel

Hi ravedog, Looks pretty good! With kind regards, Michel

Hi buidlerb, I am so very sorry to hear. The first thing I recommend is upgrading to 4.2.10 (http://forum.universal-devices.com/topic/13892-release-4210-rc4-is-now-available/). Once that's done, please make sure you clear your Java cache and go to: http://isy.universal-devices.com/994i/zs/dashboard.jnlp Unlike the instructions, put 0000 for the Ext PAN ID and click Save. If that does not work, please contact our support and we'll remote into your computer to see what may be going on. With kind regards, Michel

Hi Barry, 120 seconds is the "max age". i.e. if you do not get a heartbeat in 120 seconds, then you can assume the subscription is no longer there. With kind regards, Michel

Hi jmed999, I am so very sorry to hear. The first question is why irrigation requirement was set to 0. The only way that this is currently possible is if a program called Reset Variables on the irrigation module. Do you have such a program and could it have been activated by mistake? With kind regards, Michel

Hi RichTJ99, It all depends on whether the problem is the location of the PLM or the location of the device with respect to the PLM. How many of your devices have communication problems? Do you have any baby monitors? With kind regards, Michel