Michel Kohanim

Hello everyone, The rumors are true! The good news is that we have taken all failure points into consideration during design. The bad news is that we still need to use INSTEON provided chips which include their firmware and thus not field upgradeable. With kind regards, Michel

Hi davbow, For these programs to work, ISY must "hear" INSTEON signals coming from devices unsolicited. So, the first test is to go to the Admin Console and see whether or not the status of those devices change if you turn them on/off physically. If not, then go to Tools | Diagnostics | Show PLM Link Table, click on the Start button, wait for completion and then click on the Count button. I suspect that the count is either really low or probably zero. If zero, then try File | Restore Modem (PLM). In short, there needs to be links it the PLM for each device. I suspect the PLM has lost its links. With kind regards, Michel

Hi Neil, Unfortunately that's a sign that the PLM is dead and ISY is now in Safe Mode. I am so very sorry. With kind regards, Michel

Hi Robert, 1. What SMTP server are you using? 2. Does the Test button successfully send a text? 3. Can you try a regular email address instead and see whether or not you get the email (not text)? With kind regards, Michel

Hi Jeff, Click on the Find button and enter your city. If you are still having problems, please do not hesitate to submit a ticket. With kind regards, Michel

Hi jmed999, I am so very sorry the misquotation. Either one will work. One waits 72 hours to make sure the value remains negative and the other does it immediately. With kind regards, Michel

Hi jmed999, Michael, aka MWareman: If Irrigation Requirement is Negative Then Set State_Negative_Irrigation_Requirment = 1 Else Set State_Negative_Irrigation_Requirment = 0 If State_Negative_Irrigation_Requirment = 1 Then Wait 72 Hours Reset Irrigation Variables With kind regards, Michel

Hi ingeborgdot, Please contact our tech support team (links below). With kind regards, Michel

Hi raymondh, If your utility provides Smart Meters, then the best would be to use the Zigbee SEP module and enroll in the HAN program in your utility. Otherwise, the only other way would be to use Brultech energy monitors. If you need whole house only, then the Ethernet version would work fine but you will need to install CTs (Current Transformers) in the breaker. With kind regards, Michel

Hi girgises, You may want to contact the author of this post: viewtopic.php?f=48&t=15072 With kind regards, Michel

Hello k5map, Yes, it should. With kind regards, Michel

Hello jstens, I am so very sorry to hear. Please contact our tech support (links below) and we'd be delighted to help. You might want to try and traverse to Macintosh HD folder and then traverse back. With kind regards, Michel

Hi Mikes, I am so very sorry for not answering your post. Please note that we have a dedicated tech support staff who are ready/eager to help (links below). As far as port 465, it's used for SSL (which is an obsolete standard replaced by TLS). As such, please do not use 465/SSL and use 587/TLS instead. If that does not work, you will need to ask your ISP whether or not they support TLS and, if so, on which port. Again, please use the links below in case you require urgent attention. With kind regards, Michel

Hi jmed999, What Michael suggested does precisely what we did prior to 4.2.x release. With kind regards, Michel

Hi Oliver, The WSDK documentation on page 37: http://www.universal-devices.com/develo ... -4.2.5.zip With kind regards, Michel

Hello jwddsinc, I am so very sorry I didn't respond back. I am so very glad you got it to work and appreciate the fact that you reported back. With kind regards, Michel

Hi jmed999, Are you looking to reset it to an arbitrary negative number? With kind regards, Michel

Hi Mike, Please contact our tech support so that we may help you more expeditiously. Links below. With kind regards, Michel

Hi oratzes, Can you please let me know what you need from ISY perspective? Information on events and what they mean can be found in our WSDK. Beyond that, what else are you looking for? With kind regards, Michel

Hi jmed999, It did go away due to some users having issues with mud under heavy rain. With kind regards, Michel

Hi RLIKWARTZ, It's more expeditious if you were to call our tech support (links below) and we would be delighted to help figure out the root cause. With kind regards, Michel

Hi kegacide, Perhaps it would be best to contact our tech support team (links below)? With kind regards, Michel

Hi jwddsinc, Yes, it does. With kind regards, Michel

Hi buffyandsneaky, Unfortunately not. With kind regards, Michel

Hi Waketech, Yes. Yes ... to reset: http://wiki.universal-devices.com/index ... the_Module No, irrigation requirement which also includes rain information. It means that your plants require 0.125" of water per cycle. You use Irrigation Requirement: http://wiki.universal-devices.com/index ... _If_Needed With kind regards, Michel