Michel Kohanim

Hi IM, another update from HAM: This is good news! With kind regards, Michel

Hi ravedog, That sounds like a good idea. This said, it would be a little difficult since we use the log for charts and additional free text information (such as event viewer) is going to cause major disturbances. Perhaps we should have a debugger log which captures device states, program states, and event viewer and it's only used for visual debugging. With kind regards, Michel

Hi IM, Thank you but we are responsible because we chose HAM. Here's the response from HAM: I would appreciate it if you could retest again on Thursday and let me know whether or not this is fixed. With kind regards, Michel

Hi IM, I just submitted another ticket to HAM. I know for a fact that this issue was something that was pushed into their staging. I am so very sorry ... I will report back as soon as I hear back from them. With kind regards, Michel

Hi jmed999, ET might fluctuate during the day and is set to 0 at 12:00 AM. The most important thing is the irrigation requirement which is used in programs to figure out when to water the plants. Is Irrigation Requirement changing? With kind regards, Michel

Hello all, Unfortunately not in the current branch as it would cause major regression testing. With kind regards, Michel

Hi ravedog, Looks pretty good! With kind regards, Michel

Hi buidlerb, I am so very sorry to hear. The first thing I recommend is upgrading to 4.2.10 (http://forum.universal-devices.com/topic/13892-release-4210-rc4-is-now-available/). Once that's done, please make sure you clear your Java cache and go to: http://isy.universal-devices.com/994i/zs/dashboard.jnlp Unlike the instructions, put 0000 for the Ext PAN ID and click Save. If that does not work, please contact our support and we'll remote into your computer to see what may be going on. With kind regards, Michel

Hi Barry, 120 seconds is the "max age". i.e. if you do not get a heartbeat in 120 seconds, then you can assume the subscription is no longer there. With kind regards, Michel

Hi jmed999, I am so very sorry to hear. The first question is why irrigation requirement was set to 0. The only way that this is currently possible is if a program called Reset Variables on the irrigation module. Do you have such a program and could it have been activated by mistake? With kind regards, Michel

Hi RichTJ99, It all depends on whether the problem is the location of the PLM or the location of the device with respect to the PLM. How many of your devices have communication problems? Do you have any baby monitors? With kind regards, Michel

Hi Barry, You can use /rest/subscriptions for a list of subscriptions. If you have a subscription ID then you should be able to find it. This said, however, there's no list that shows the IP address of the subscriber. You can also use IsSubscribed service to see whether or not a subscription ID is subscribed. Yes, all subscriptions are lost after reboot. With kind regards, Michel

Hi RichTJ99, No, I would not do that. Now that you are back to some normalcy, I do recommend calling the tech support to figure out the next steps. I would only restore devices that are not communicating but, even then, we need to first make sure that you can communicate with them. With kind regards, Michel

Hi trevorst, This is how ISY works: 1. You subscribe using REUSE_SOCKET, ISY keeps the socket open 2. ISY sends a heartbeat event every 120 seconds (you should look for these) 3. If the device does not ACK (TCP level) the event, then ISY tries 2 more times 4. If still no response from the device, then ISY assumes the device is gone and expires the subscription I suspect your iPad might be going to sleep and network connectivity is lost. What I suggest is: look for heartbeat signals, if the next heartbeat message is not received within the max-age duration, then assume that ISY is no longer considering you subscribed. In this case, you should subscribe again. All this said, the main question is why the device is not sending an ACK? With kind regards, Michel

Hi ravedog, Those that show two states (incorrectly) are scenes and not devices. With kind regards, Michel

Hi mbrossart, If you are not next to the beach, then use interior. It is used for calculating the amount of evaporation: /* * BaroAbsolute - Mean site barometric pressure In kPa * http://cagesun.nmsu.edu/~zsamani/papers/net_radiation_paper.pdf * KR = KRA * (Pressure/(101.3))^0.5 * KRA: * Empirical coeff: * 0.17 for interior regions * 0.20 for coastal regions */ region*sqrt(BaroAbsolute/101.3); With kind regards,Michel

Hello Carey737, Please look at the end of the events: Sat 08/23/2014 11:53:01 AM : [20 8B C4 0 ] Cannot determine device type Sat 08/23/2014 11:53:01 AM : [20 8B C4 0 ] Failed to add device It seems that ISY cannot determine the device type. There are two cases: ISY does not understand the type (it's old) or that the device is not returning a type that ISY understands. I suspect it's the 3.3.10 firmware. With kind regards, Michel

Hi ccclapp, That's the advantage! i.e. you know for a fact that when the next zone is called, the previous turns off. Very much like regular sprinkler controllers. With kind regards, Michel

Hi Techman, Query would not return anything (battery operated). It should only clear the state of those nodes. With kind regards, Michel

Hi DWalker, I am concerned that this won't work if you call Cycle Complete at the end of each program. Cycle complete should be called at the end when ALL programs have been run (Then path). With kind regards, Michel

Hi ScottAvery, I strongly recommend moving your PLM to a different outlet and retry. With kind regards, Michel

Hi Rich, I really do not think the issue is the PLM or ISY. Do you get any communication errors? Restoring PLM only should not take more than 10-15 minutes (the restore only changes PLM records in devices and nothing else). Restoring Devices may take hours depending on the number of devices you have and whether or not you have turned off the battery operated button. Again, the main question is whether or not you get any comm errors. With kind regards, Michel

Hi Rich, This is definitely not normal. What do you see in the event viewer? Any traffic? Do you get any comm. errors. With kind regards, Michel

Hello DWalker, thanks so very much for the details. When do you do Cycle complete? With kind regards, Michel

Hello osurh18, I think it would be best to contact support (links below). File extension is .zip and usually something like ISY-Backup-xxxx.zip where xxxx is the date. With kind regards, Michel