Michel Kohanim

Hi gerrya, I am so very sorry to hear. For most expedient resolution it's always best to contact our tech support (links below). What I suspect is that you have a firewall software that's blocking ISY from publishing events to the Admin Console. You might want to try using https to connect to ISY. With kind regards, Michel

Hi cBc, Protocol: http: Method: GET Host: 192.168.1.11 Port: 80 Path: /sendcommand2.cgi?var1=##253300194000&var2=str&var3=##0&var4=UserName&var5=Password Check: URL Encoded (%23 = #) With kind regards, Michel

Hi jrini, For more expeditious resolution, please contact our tech support. In the meantime, if you are on 4.0.5 and if you have recently upgraded your Java, you are going to have problems. It's best to use: http://isy.universal-devices.com/994i/4.2.2/admin.jnlp With kind regards, Michel

Hi wmcneil, Thank you. In the meantime, you can assign a couple of your most reliable devices as status flags and have a program based on the Responding (i.e. is not Responding) condition. This will basically tell you if ISY has problems communicating with those devices and thus warn you against a possible PLM issue. With kind regards, Michel

Hello larryllix, Thanks so very much for the feedback. I am thrilled and at the same time scared: every time Java comes out with a new release, we will have to go through regression testing since it's a given that something else will break. As such, I would sincerely appreciate it if you could keep an eye and let me know if you see any other anomalies. With kind regards, Michel

Hi Bill, Yes, will pleasure. This said, would you be kind enough to let me know whether or not you have this issue with both ISYs or just one? And, again, ISY will not be able to figure out PLM is not responding unless it's rebooted. So, the email notifications will not come while ISY is running. With kind regards, Michel

Hi clyford454, Just to make sure I understand the issue: Admin Console freezes IF AND ONLY IF your computer goes to sleep mode? Please note that Admin Console was not designed to be on all the time and unattended. It was designed for administration and configuration. In any case, please let me know if the issue is only after your computer wakes up from sleep. With kind regards, Michel

Hi wmcneil, Do you have this problem with both? Please note that ISY can only go to safe mode when it's rebooted. So, is it the case that ISY reboots and then goes to safe mode? Do you have many power outages? In short, ISY goes into safe mode if and only if it cannot communicate with the PLM at boot up. So, if that's indeed the case, then I would suspect that the PLM is not coming back up after a power outage. With kind regards, Michel

Frank, I am so very sorry to hear. You may want to try 4.2.2 and put 0000 in the PAN ID, re-register ISY in PG&E, and retry. As far as certification - and as far as I know - they are waiting for the 22nd meter to test with. PG&E has 22 meter types! With kind regards, Michel

Hi Andrew, Yes, please. With kind regards, Michel

Hi andrewm, Thank you. They are identical. The only advantage of putting buttons in the scene is that ISY can infer their status. With kind regards, Michel

Hi andrewm, Thank you. I am so very sorry, what do you mean by "I don't use button groupings"? If not, then what's the issue (please see my previous post to which the answer was affirmative). In short, button grouping is equal to putting the buttons from the same KPL into the same scene. With kind regards, Michel

Hi LeeG, thanks as always. Hi currieg, if you are still having problems, please do not hesitate to contact our tech support for more efficient resolution (links below). With kind regards, Michel

Hello hart2hart and TheSidewinder, We are working on a solution whereby you can feed ISY climate information. With kind regards, Michel

Hello maddbomber83, Thanks so very much for the details. We are looking into it! With kind regards, Michel

Hello ccclapp, Thanks SO very much for the feedback. I will have to leave $s to Mike. Hello arw01, We will be implementing Websockets in 5.0. With kind regards, Michel

Hello andrewm, Thanks so very much. Do you have a KPL that we can possibly use for testing? i.e. change button groupings locally on the KPL and then try a restore? The reason I ask is that I just tested this and could not reproduce. What's your KPL firmware version? With kind regards, Michel

Hello all, First of all, thanks so very much for your invaluable feedback all of which have been captured and we are working through. NHWA, I would very much like to see third party applications that provide a clean interface to ISY. With kind regards, Michel

Hi Oliver, We are still in the queue for SDG&E testing. We submitted our application more than 3 months ago and it just keeps getting postponed. With kind regards, Michel

Hi andrewm, Just to be sure what we are looking at: Restore restored linkages between the KPL and other devices but not the linkages between the local buttons? With kind regards, Michel

Hi LeeG, Thanks so very much for all the help. Hi boser, What do you mean by name/address not working? What do you get? With kind regards, Michel

Hi Michael, First of all, thank you for bringing this to our attention. Secondly, thank you for updating your code as this seems to be a little bit more intrusive since many SOAP calls that access the file system. Thanks again so very much, With kind regards, Michel

Hi smokegrub, Are you using the icon or are you using Safari. If you are still having problems and for more expeditious resolution to the problem, please submit a ticket (links below). With kind regards, Michel

Hi Michael, You are correct. There is an inconsistency here. SOAP request should not return a 404 as does a regular http response. We'll investigate to see how intrusive this could be and what else it could impact. Thanks so very much for the feedback and your patience. With kind regards, Michel

Hello hart2hart! The problem is that we do not really know the answer! So very sorry. With kind regards, Michel