Michel Kohanim

Hi dfetzer, From which Certificate Authority have you requested your certificate? With kind regards, Michel

Hi Xathros, Thanks so very much for all your help. Hi smokegrub, please do not hesitate to contact us (links/contact info below). With kind regards, Michel

Hi Terry, My pleasure. No, you didn't miss anything because it's not in documentation ... With kind regards, Michel

Hi shannong, Got it. I hadn't yet read your other post and thus the confusion. With kind regards, Michel

Hi Terry, Please make sure that both body and subject do NOT evaluate to empty. With kind regards, Michel

Hi shannong, Do you mean anything above and beyond the Save button on the Event Viewer? If so, unfortunately not. With kind regards, Michel

Hi Harold, I sure will ... again, I am so very sorry. In the meantime, would you be kind enough to try this URL? http://isy.universal-devices.com/994i/4.1.3/admin.jnlp With kind regards, Michel

Hi Harold, I am so very sorry. Please submit a ticket and we'll do our best to find a resolution. The next firmware is coming out shortly. With kind regards, Michel

Hi snowtech, I am so very sorry that we could not find a solution. I must admit that MAC is not my expertise and thus the inability to be helpful. With kind regards, Michel

Hi Peter, We would love to but that's a question for GE! With kind regards, Michel

Hi raderu, Please contact our support team/submit a ticket and we'd be delighted to help you out. With kind regards, Michel

Hi phenneberry, Unfortunately not. It seems that the only product they support is GE Nucleus (http://www.aps.com/en/residential/savem ... pilot.aspx). Perhaps you may want to contact them and inquire about using anything else besides Nucleus. With kind regards, Michel

Hi sceaton, I am so very sorry to hear. It would be much quicker if you submit a ticket. Are any of the lights on the front of ISY blinking at all? Perhaps the error light? If so, you might want to reseat the SD Card and retry. With kind regards, Michel

Hi chieftan, It would be much more efficient if you were to submit a ticket (links below). I would clear the cache and then go to: http://isy.universal-devices.com/994i/4.1.2/admin.jnlp With kind regards, Michel

Hi smokegrub, You must use UI version 4.1.2 (or above). Choices: 1. Upgrade your ISY to 4.1.2 (if you have a 994) 2. Go to http://isy.universal-devices.com/994i/4.1.2 (applet) 3. Go to http://isy.universal-devices.com/994i/4.1.2/admin.jnlp (application) As always, it does not hurt to clear your Java cache especially if you are on Mavericks. With kind regards, Michel

Hi Jgdavis14, Those are the programs that have been evaluated at that time and their status may have changed. With kind regards, Michel

Hello nlaredo, This error dialog makes no sense: Insecure update error! For security reasons, you need to sign your updates with a DSA key. See Sparkle's documentation for more information. [OK] It seems to me that the system is complaining about something else. This is not an Update and jar files are signed by RSA and never DSA. Do you have the same issue with all your MACs? Specifically, do you get the same dialog? With kind regards, Michel

LeeG, Thanks so very much for the verification. And, you have never ever wasted my time. On the contrary, you have always saved all of us time! Thanks again and with kind regards, Michel

Hi Jgdavis14, You can definitely ignore those as they are sent when ISY evaluates time for programs. With kind regards, Michel

Hi LeeG, Thanks so very much for the details and sincere apologies for tardy reply. Questions: Do you have any programs that turn A12 (on)? X10 A12 On (3) Fri 2014/03/21 09:35:04 AM Program Log Also, how did you do the query? Please note that: 1. If you query from the Admin Console on the node itself, then, first ISY clears all previous states and thus the status is NULL. Any updates to NULL (either on or off) will cause the program to run 2. If you query from the program, then current states are NOT cleared and thus the program should not run Please advise. Thanks again and with kind regards, Michel

Hi LeeG, Thanks as always for the detective work! Was there no change in the status of Relay 1 from 9:13 to 9:35? In short, if the status was 0 (off) and then ISY sensed 0 again (off), then it shouldn't have run that program and definitely a bug. Would you be kind enough to look in your logs to see whether or not the status changed? With kind regards, Michel

Hi smokegrub, Please contact our support and we'll help out (links below). With kind regards, Michel

Hi johnnyt, I am so very sorry that you had to go through this and, to be honest, I wouldn't have been able to pinpoint the issue had I not gone through a similar thing just a week ago. The log you are showing is NOT that ISY is surprised. The event viewer is what it is: for viewing events and ISY is merely showing you what the event means and NOT what should be on the UI (both of which are correct in this case). With kind regards, Michel

Hi smokegrub, Please submit a ticket (links below). With kind regards, Michel

Hi KHouse, We did have a hacker hacking into one of our email accounts on universal-devices.com. If Notifications are critical for you, I strongly recommend using your own SMTP settings. With kind regards, Michel