Michel Kohanim

Hi Dwight, thank you. Got it and Steve should get back to you shortly. With kind regards, Michel

Yes I have at least three and they work under normal conditions. This is where I beg to differ. I think what you are experiencing are "normal conditions" and what you wish them to do are the exceptions. You cannot have multiple IO outputs in the same scene. It does not work. ISY may think that EZIO (like KPL) would be able to respond to one scene command that turns multiple relays on, but ISY is mistaken. The only way you can send a scene command to turn multiple outputs on/off simultaneously requires changing the way we do things (or using SmartenIt utility). So, before spending more time going through logs and events, may I humbly suggest having one relay/output per scene? With kind regards, Michel

Hi LeeG, as always your sharp eyes have caught something that I had not even paid attention to. Hi johnnyt, I guess I need new glasses. Thanks so very much for the details. I do not see anything that strikes me as strange. One question though: do you have any scenes where two or more inputs or outputs of EZIO are members of? Perhaps it would be best to have submit a ticket so that we can login to your computer and see everything as it happens. With kind regards, Michel

Hi Simon, You are absolutely correct. ISY should have let you know that you have reached the limit. On our list for more than 3 years and every time it goes back to the bottom of the list. I am so very sorry. With kind regards, Michel

Hi johnnyt, Nothing was attached. With kind regards, Michel

Hi ferdies, Steve just sent you an email. With kind regards, Michel

Hi legoboyjj, I am so very sorry to hear. Are you on a MAC/Safari? If all else fails, please do not hesitate to contact our tech support (links below). With kind regards, Michel

Hi johnnyt, Do you have the problem with both the single as well as dual band PLMs? Hop count of 0 means that the INSTEON packet used all its hops before it got to ISY. This is not about ISY being busy but rather your network is just too busy and perhaps some of the devices are not forwarding the packets. Currently, my worry is that we are getting two identical messages and not considering the second one as duplicate. So, the test I would like done is to continuously query both (perhaps in a program) for about 5 minutes and then send me the output of the Event Viewer. With kind regards, Michel

Hi Bernman, Unfortunately not ... it's a long story! With kind regards, Michel

Hi txNgineer, To set a variables: /rest/vars/init/// Sets the initial value of variable at ISY startup /rest/vars/set/// Sets a variable given by var-id What you need to do - as tracknut suggested - is a network client that can create http GET requests and then send it to ISY. Do you have such a solution? With kind regards, Michel

Hello johnnyt and LeeG, I think it's related to getting two SRX events and not considering it a duplicate. Without having to go through all the discussion, how old/new is this EZIO? With kind regards, Michel

Hi Guys, Yes, this requires a PLM replacement. Dwight, please contact our support so that we can hook you up with our contacts at SmartHome. With kind regards, Michel

Hi wdconnors, Definitely hasn't gotten to support yet. If you wish, please send an email to support@universal-devices.com and we'll hook you up. With kind regards, Michel

Hi evilpete, Currently, above and beyond using variables, you cannot. With kind regards, Michel

Hello all, Unfortunately we cannot as they only support a USB interface. With kind regards, Michel

Hello everyone, Thanks to LeeG's investigation, we now know that SmartHome decided to give refurbished units a different subcat. This has been fixed and included in 4.1.3. With kind regards, Michel

Hello jjp076, IOLinc subcategory must be 0x00. In short, your device must report 07.00 and not 07.13. I would return the unit. With kind regards, Michel

Hi DR, Yes indeed! With kind regards, Michel

Hi Stef, I am so very sorry. Please send your UUID (Help | About) to sales@universal-devices.com with a link to this post. With kind regards, Michel

Hello all, Thanks so very much for the update. This is indeed an intermittent bug which was supposed to have been fixed in 4.0.5 but it seems that there are certain corner cases that the fix has not addressed. I am so very sorry for the inconvenience. This should be fixed right after 4.1.3. With kind regards, Michel

Hi jmac, Unfortunately not in a human readable format. This said, you can get an XML list: http://wiki.universal-devices.com/index ... e#Programs With kind regards, Michel

Hi Jim, Apologies for tardy reply. Got your ticket and you are on the queue for today. With kind regards, Michel

Hello guys, I am so very sorry. Would you please post your programs here? With kind regards, Michel

Hello txNgineer, You can use State Variables and then use the REST interface to publish your values to ISY. Above and beyond that, unfortunately, there's really no other way to publish Weather information into ISY. With kind regards, Michel

Hi jimd60, I am so very sorry to hear. If you have a blinking error light, then please try re-seating the SD Card. If you have both error and mem blinking simultaneously, then the problem could be that there's an IP conflict. If you have configured your ISY with a static IP address, then factory reset might fix it. This said, make sure you have a good backup before doing a factory reset. If all else fails, please do not hesitate to contact our tech support (links below). With kind regards, Michel