Michel Kohanim

Hi Gene, Yes, we were cleared to submit again and we'll do it next week. With kind regards, Michel

Hi EdgemanVA, I am so very sorry to hear all these problems you are having. I think it would be best to contact our support for more expedient resolution. If your computer is 64 bit, then you MUST install both 64 bit (for IE) as well as 32 bit versions of Java. I think you have only installed the 32 bit version. With kind regards, Michel

Hi MasterMog, What are wired thermostats and how would you send commands form ISY to them? Humidity is sent only from the master. With kind regards, Michel

Hi Robert, I do not think the problem is PLM related. I think the problem is one of your RF devices causing a network jam. Do you have any INSTEON thermostats? If so, please take the dongle out and retry. With kind regards, Michel

Hi Chasewood, Thanks so very much for the update. Indeed quite a strange issue ... With kind regards, Michel

Hi max90034, Yes, the backup will preserver everything in the /CONF directory. The only thing that's not backed up and which you need to backup manually are the Web Server files. With kind regards, Michel

Hi ferdies, I think you get that information from Somfy. A quick Google returned only articles relating to Somfy: https://www.google.com/search?q=somfy+i ... e&ie=UTF-8 With kind regards, Michel

Hi Neil, Are you saying that PLM links are erased if and only if you access ISY remotely? i.e. if you followed the same set of steps locally, PLM links do not get erased? With kind regards, Michel

Hi Bill, Thank you and I am so very sorry to hear about all the problems you have been having. One thing to note: you have a bookmark to your old ISY and thus all the UUID issues. Please clear ALL your browser bookmarks for ISY and start afresh. With kind regards, Michel

Hi MWaverman, 170000 is debug/informational messages. -256 means TLS negotiation failed. -140002 means timeout. So, it seems that negotiations is failing. Can you please let me know what are HTTPS Client settings for your ISY? With kind regards, Michel

Hi mitch236, The warning for admin is 100% normal and part of Java. If you don't want that, please use: http://isy.universal-devices.com/99i/admin.jnlp With kind regards, Michel

Hi Peter, Excellent. That was added in 2008 ... With kind regards, Michel

Peter, Uncheck "Daily" please. With kind regards, Michel

mitch236, The URL you use to access ISY MUST be the same as the name in the certificate. What's the URL? With kind regards, Michel

Hi Peter, I am not sure I understand how the two are related. You can already do what you want based on specific dates. With kind regards, Michel

Hi jcedot2, We are not aware of any issues resembling yours. Please submit a ticket and we'll get to the bottom of it. With kind regards, Michel

Hi racekarl, Yes, you are correct. But, you can try this: 1. SwitchLinc button Controller, timer button responder 2. KPL load button controller, SwitchLinc button responder With kind regards, Michel

Hi racekarl, Unfortunately not that I know of. With kind regards, Michel

Hi mitch236, Apologies for tardy reply. Simply go to https://your.remote.ip.address and use your browser to inspect the certificate provided by ISY. It should have the parameters that you used to create the certificate (i.e. domain name or IP address). With kind regards, Michel

Hi jcedot2, What's your operating system and have you made sure you do not have any older versions of Java still installed? With kind regards, Michel

Hi guys, Working on it. With kind regards, Michel

Hi mitch236, This is a zip file. If you don't mind, you can send me your zip file and I can take a look ... please note that this is not secure since I will have access to your certificate. My email is support@universal-devices.com . With kind regards, Michel

Hi mitch236, Are you saying that you didn't get something that starts with: ===BEGIN CERTIFICATE=== And ends with: ===END CERTIFICATE=== The process is really what's outlined. Request a certificate, send it to CA, get the certificate and then install it. So, the main question right now is the above. With kind regards, Michel

Hi max90034, Please checkout this article: http://wiki.universal-devices.com/index ... r_ISY-994i With kind regards, Michel

Hi David, KPL 2Ds are problematic and above and beyond the issues you raised, they have other issues such as spontaneously controlling other devices. Also, I do not think they allow backlight control through software without an airgap (if at all). With kind regards, Michel