Michel Kohanim

Hello Mr. Moore, It seems that Brultech has lost communications with ISY. Please do make sure ISY is still on one of the compatibility channels. Also, you might want to press the F1 key on Brultech so perhaps it joins. So, did this happen on its own after the upgrade? With kind regards, Michel

Hi Candide, Please do keep us posted. The fact that the UI doesn't work either is quite problematic since it has nothing to do with ISY. With kind regards, Michel

marvel, We'll eventually support all of them but I really cannot tell you which one to choose. Currently ETA is latter part of June . With kind regards, Michel

Thanks to Xathros' detective work, we resurrected the link so that it's no longer broken! With kind regards, Michel

IM, THANK YOU! Wiki has been updated based on your input: http://wiki.universal-devices.com/index ... ion_Module With kind regards, Michel

Hello PLCGuy, LeeG is correct. Both of those options will work but, for the latter, you do need the ELK module. Do you already have ISY's ELK module on your ISY? With kind regards, Michel

Hi Candide, Those errors to MobiLinc are quite worrisome. Some of them are httpS/TLS related. I am really not sure where we are getting the -6.27 from. Would it be at all possible to switch to another station and see if you still get the same -6.27? It's such a random and insignificant number that I will have to assume is coming from the station itself. Hi pyroman, The calculations should be much more accurate and much closer to those reported by other ETo services. Still working on the instructions. With kind regards, Michel

Hi Scott, Please do make sure to clear your Java cache before retrying. With kind regards, Michel

Hi Michel G, May I trouble you to retry adding in 4.0.4 while having Event Viewer on at Level 3? Once done, please send the contents to support@universal-devices.com. With kind regards, Michel

Hello mkbrown69, You can upgrade your 994 to 994i Z series and thus be able to use RCS TZ45 Zigbee thermostats which are extremely reliable. You can also wait for EcoBee support (after Z-Wave). And, we should have Z-Wave support shortly in which case you can use any Z-Wave thermostat. With kind regards, Michel

Hello Heroildo, Yes, big changes for Z-Wave so much so that we have decided to have an official release before merging in Z-Wave changes. This way, INSTEON base can stay stable. Hi jmed999, We are working on instructions with IM. We'll let you know when done. With kind regards, Michel

Thanks so very much LeeG! Hi jkraus, Alternatively, 1. Go to our store and order the IR Module (http://www.homeorchestrator.com/UDStore ... ctPurchase) ... $5.00 + shipping 2. Wait for the unit to arrive and install it in your 994 3. Upgrade to IR by purchasing Upgrade to IR module from Admin Console | Help | Purchase Modules With kind regards, Michel

Hi Andy, There are two "before"s here: One is the original issue where FileDialog would not show the contents of directories. Then there was the recent "before" when we moved to JFileChooser which caused the whole Admin Console to hang. If the former, then that's intended since we could not fix the hang issue and reverted to original FileDialog. If the latter, then - since we are dealing with MAC - you may have to reboot your computer for cache to be cleared. With kind regards, Michel

LeeG, Thanks so very much for the clarification. So, ISY will never know the source of events in case there are more than one sensors? With kind regards, Michel

Hi Scott, I am so very sorry to hear and apologies for tardy reply. If you have setup your ISY with a static IP address, please go back to DHCP and retry. Otherwise, you might want to try the following public DNS servers instead: 8.8.4.4 8.8.8.8 With kind regards, Michel

Hello all, I am happy to announce the availability of our 4.0.4 RC1! For a list of changes, please take a look at this post. IMPORTANT If you have not already done so, please upgrade your Java to the latest release (1.7.21) IMPORTANT We will no longer have any firmware updates for ISY99i Series Announcement . Know Issues - None Things to test: - MAC File Chooser - Networking - Irrigation - SwitchLinc button press issues *Please note that Safari does not support SSL session reuse and thus might take an exorbitant amount of time to communicate with ISY. As such, when using 2048 bit SSL, it's best not to use Safari. *For a discussion of variables, please look at our Program Variables Wiki. Instructions: 1. Please backup your ISY (File | Backup ISY). If you are backing up a 3.1.6 system, please note that the backups are corrupted. If you have a backup from prior releases, you should be OK 2. Please download the firmware for your platform - please do not unzip ISY 994i Series including Z-Wave Support ISY 994i Z & ZS Series (Zigbee) 3. Login to the Admin Console and choose Help | Manually Upgrade [the name of your system] 4. Choose the file saved in step 2 5. After the upgrade, ISY reboots. Please do ensure to clear your Java Cache 6. IMPORTANT Once upgrade is completed and ISY reboots, use any of the following methods to access your ISY's Admin Console: a. http://your.isy.ipaddress (or http://isy if you have Windows) - Java Applet b. http://your.isy.ip.address/admin.jnlp - Java application c. http://isy.universal-devices.com/99i/4.0.4 - Java Applet d. http://isy.universal-devices.com/99i/4.0.4/admin.jnlp - Java application MAC 10.6.x Users: e. http://isy.universal-devices.com/99i/4.0.4/admin16.jnlp Dashboard - http://isy.universal-devices.com/99i/4. ... board.jnlp 8. Please backup your system again Thanks and with kind regards, Michel

Hi aaronburnlab, I am so very sorry ... the best thing to do would be to setup a conference call such that I can participate in the call as well. Would that be possible? Or, if you wish, we can setup your ISY for remote access and then I can call SCE on my own. With kind regards, Michel

Hi dss, Yes, each Smoke Sensor does indeed have a low battery node. With kind regards, Michel

Hi blaine, LeeG is 100% correct. Also, I am not sure I understand why you would have subscriptions for every device. ISY is not that granular to let you subscribe to certain devices only. There's already a RTI driver for ISY. Have you tried it? With kind regards, Michel

Hi tritip.films, Yes, 4.0.4 to be released tomorrow. We are reverting to the original FileDialog. With kind regards, Michel

Hello adobo, I am so very sorry to hear. It seems that your MAC is not finding the ISY. So, the first order of business is to find ISY. Two methods: 1. in terminal window, type: arp -a ... look for any line with MAC address 00:21:b9; this is an ISY 2. If you have normal router (and not Airport), then you can find ISY by checking DHCP client list. ISY is identified by ISY994-EMS If you have setup your ISY with a static IP address, then please use that address in your browser. With kind regards, Michel

Hi JPStokes, Yes, you can: http://www.universal-devices.com/isy-developers ... checkout WSDK and C# examples. With kind regards, Michel

Hi jmed999, They should be the same as long as nothing had happened between 12:00 AM and when you woke up. With kind regards, Michel

Hi jmed999, If the thermostat reports once in a while, then it's signal issue (or thermostat issue). If it never reports, then it might be the case that the PLM does not have links to it. With kind regards, Michel

Hi Illusion, You can indeed upgrade and use: http://isy.universal-devices.com/99i//admin16.jnlp ... this is a special URL for MAC 10.6.x users. With kind regards, Michel