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Michel Kohanim

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Everything posted by Michel Kohanim

  1. Hi jmed999, If you are on WiFi, it's quite possible that you are losing network connectivity. If not, it's quite possible that ISY is really busy and is not responding to your requests. This might happen if you are doing massive INSTEON things (such as restore, on/off) and at the same time trying to communicate with INSTEON devices via Admin Console. What do you see in the Error Log and the Log? With kind regards, Michel
  2. Hi envirogreen, In addition to great suggestions and comments above, two questions from me: 1. Do you have any INSTEON thermostats? If so, remove the dongle from them and retry 2. Do you have any baby monitors? With kind regards, Michel
  3. Hi LeeG, Yes, very sneaky! I didn't want to delete him/her because there are no links yet. With kind regards, Michel
  4. Hi beernutmark, The logs are fine. Do you get reliable values for WB attributes now? As far as resetting the variable, can you please go to Help | About and let me know the UI as well as the firmware version? With kind regards, Michel
  5. Thanks LeeG. It shall be addressed. With kind regards, Michel
  6. I find myself in agreement with Alan ... Michael, first class is subjective. The question is: how can you make ISY a first class device for UBE? Also, two cases right now: 1. Start with variables ... UBE can publish to variables just like Autelis and DSCLinc 2. Once we have bidirectional framework, then it can become a first class device In short, we cannot just jump and integrate with everything that pops out of the woodwork. We have priorities such as Z-Wave, Ecobee, OpenADR 2.0B, SEP 2.0 and in short things are that are more ubiquitous and standardized than prototype units for which we have to beg for documentation (Ecobee used to be the same but they have changed!). With kind regards, Michel
  7. Hi Mike, Patience my son! Patience .... With kind regards, Michel
  8. Michael, Unfortunately not. Cannot keep adding support for anything that pops up. Perhaps Ube can integrate with ISY which is should be quite easy. With kind regards, Michel
  9. Hi Michael, Yes, quite possible. Now, how's the RFC fix working for you? With kind regards, Michel
  10. Hello again, My pleasure. Those are already included in programs. I am hinting at bi-directional communications with external devices. With kind regards, Michel
  11. Hi iostream212, That's pretty much it. Once you are done with that, please send your 994s UUID + the type of Zigbee module you are installing (regular vs. Smart Grid) to sales@universal-devices.com and we'll activate the modules for you. With kind regards, Michel
  12. LeeG, I just wanted to add our gratitude for all the help and support you have provided to our community throughout the years. I do very much appreciate it. With kind regards, Michel
  13. Hello Mr. Armstrong, We have not gotten any closer. The main issues we are grappling with are: 1. The number of customers who would actually buy a weather station is very low 2. There's no ROI for us to implement this solution So, what we are doing instead is making integration with ISY even easier such that other devices can publish their events into ISY for processing. In this case, then, you can have any weather station feeding ISY. With kind regards, Michel
  14. Hi PalChgo, Please contact me via email and attach what you already have and I'll try to help .. (support@universal-devices.com). With kind regards, Michel
  15. Hi blademan, I think the two are related. For those buttons to show, Admin Console must be subscribed to ISY and it seems that you have problems with that. Do you have a firewall software on your computer? If so, you must put ISY's IP address in the exclusion list in your firewall. With kind regards, Michel
  16. Hi Ron, Not yet. With kind regards, Michel
  17. Hello sanders2222, This means that ISY has a hard time getting on the network. Two causes: 1. Communications with the router including the cable and the possibility that the router is not letting ISY get an IP address 2. If you have setup your ISY with a static IP address, then the issue is probably IP conflict with something else With kind regards, Michel
  18. Hi beernutmark, I am so very sorry to hear. First of all, there's certainly an issue with ISY getting out to the Internet. If you have setup your ISY with a static IP address, I strongly recommend going back to DHCP. Or, if you wish, you can try Google's public DNS servers: 8.8.4.4 or 8.8.8.8 As far as resetting the variable, are you choosing Run Then on the program that resets the variables? With kind regards, Michel
  19. Hello austin_john, If you are using our default settings, it could be very well possible that: 1. Our server is overloaded 2. Your ISP does not like universal-devices.com domain I strongly recommend using your own SMTP settings. If you already are, then please send us the error log to support@universal-devices.com. With kind regards, Michel
  20. Hi sanders2222, This is a known bug with releases 4.0.2 and below. In short, if you don't wait long enough to the time to change (after you apply settings), then ISY will block any other attempt at changing the time. To fix: 1. Reboot ISY 2. Change DayLight Saving or any other time settings 3. Wait a couple of seconds and make sure you do NOT have the System busy before you do anything else With kind regards, Michel
  21. Hello gamard, Thanks for the feedback. Comments below. This has been the case since ISY was introduced. There are no changes to the UI. This is there just for you to be able to apply the same settings to many devices at the same time. The behavior is 100% normal. Can you please post the link to the other post? ISY firmware does not change device characteristics on its own. If you could not at all communicate with them and now you can, then I will have to conclude that the problem has NOT gone away and that it will eventually reappear; it sounds a lot like communication issues to me. With kind regards,
  22. Hi Daniel, so very sorry ... thanks SO very much for your contribution. With kind regards, Michel
  23. Hi GMD99, Please send an email to sales@universal-devices.com for instructions. With kind regards, Michel
  24. Hi jmed999, Unfortunately it seems that it was lost during migration to the new site. I will try to look in the archives but it does not look hopeful since our last site didn't really keep good archives. I do apologize. With kind regards, Michel
  25. Hi Gene, Thank you. I specifically asked them about the size of Install Code and they said all should be supported. Thanks so very much for the link. I will ask them again. With kind regards, Michel

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