Everything posted by Michel Kohanim
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ISY red light blinking, blank admin console
Hello Brian, Unfortunately it seems that you have a corrupt file system/SD Card. Just to make sure this is the case, unplug ISY and then please push the SD Card (on the left side of the unit) in so that it pops out and then push it back in so that it clicks in. Plug ISY back in. If you are still getting a red blinking light, then the SD Card is corrupt. If you have an extra SD Card, you can replace it following the instructions here: http://wiki.universal-devices.com/index ... an_SD_Card (you do NOT have to format your SD Card if it's new). If you are still having problems, please submit a ticket (link below) and we'll be delighted to help you. With kind regards, Michel
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Can't Log in to my ISY99i after latest Java update
Hi James, I think we have already closed this ticket. Please do let us know if you are still having this issue. With kind regards, Michel
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A new 2441TH issue
Hello pgershon, Above and beyond what's already posted, we have not heard anything else. Have you tried changing the AC adapter? With kind regards, Michel
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Wireless Thermostat Weird Issue
Hi LeeG, Thanks SO very much for verifying. With kind regards, Michel
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SSL Key Generation Error
Hello Mr. John Wohlers, I know you had a ticket with us. Is this resolved? With kind regards, Michel
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Wireless Thermostat Weird Issue
Hi LeeG, Are you certain? We did find the issue in 4.0.1 branch. With kind regards, Michel
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IOLinc anomaly
Hi LeeG, Thanks so very much! BugID #58. With kind regards, Michel
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smartenit 5010T ZBPCM Support?
Hi Scott MS, Bug ID means that I have submitted it as a bug to be fixed. With kind regards, Michel
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SSL Key Generation Error
Hello Mr. Wohler, Three questions: 1. Are you using Java 1.7.13? 2. Are you using the dashboard? 3. Did you accept the security warning when downloading the dashboard? With kind regards, Michel
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Release 4.0.1 Beta Is Now Available
Hi andyf0, We have not changed the UI at all except for the themes. Xathros, Tim, and johnnyt, I am so very sorry: when you do a query from Admin Console (force a query), ISY clears all previous states and then queries the devices. So, this is consistent with what you see: the programs will indeed get evaluated again (the state changes from NOTHING to something). On the other hand, queries done through programs do NOT clear the state. So, my question to johnnyt is whether or not - and as Tim suggested - you have this problem with programs and not just Query from Admin Console. Tim, thanks SO very much for the pointer. Xathros, I will have to close this ticket and again so very sorry for wrong information. With kind regards, Michel
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Upgrade from 99i to 994i
Hi kingwr, Currently 03/15/2013. With kind regards, Michel
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At wit's end with pushover.net
Hi Michael, Thank you for your comments and suggestions and I agree with you. With kind regards, Michel
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Upgrade from 99i to 994i
Hi jwagner010, Yes, the files are restored. All you need is to ask to have your modules transferred: http://wiki.universal-devices.com/index ... r_ISY-994i With kind regards, Michel
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RF /CONF/29.PRP
Hi Tim, Please telnet to ISY, login, and then type: RF /CONF/29.PRP With kind regards, Michel
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At wit's end with pushover.net
Hi Michael, I do not dispute that we need to be more clear with https/networking. If you pour through the forum, there has been only 3 instances of HTTPS issues reported with Networking Module. And, we have NO issues reported to us directly that has not been reported on the forum. Based on the number of modules we sell, 3 is not even 0.01%. Even 100 is an extremely low rate. So, I hope that you can eventually wrap your head around the fact that 99% of Network Module users only do things on the LAN. Apart from updating our documentation and advertisement, the licensing shall remain as is because, otherwise, we will be penalizing those who do not need to pay for additional security. As always, thanks so very much for your feedback. With kind regards, Michel
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Release 4.0.1 Beta Is Now Available
Hi Xathros, Thank you. No, this is not the intended behavior. BugID #56. With kind regards, Michel
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What Z-Wave Devices to Install?
Hello oberkc, There are a lot of misconceptions about Z-Wave compatibility. For certain, each manufacturer can have additional/extended functionality for which we have to write code. For instance, association (i.e. linking devices to one another) is not mandatory. This said, all device command classes have base functionality that should be the same across manufacturers. As such, the base functionality for all dimmers, relay, thermostats will be functional in ISY. We have actually tested with 4 different thermostats and they all worked fine. All Schlages should work fine. Yale should be supported in the next firmware release and QuickSet to follow. With kind regards, Michel
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smartenit 5010T ZBPCM Support?
Hi Scott MS, You should be able to. BugID #55. With kind regards, Michel
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Network Resource error
Hello oceanman93, Is it possible to capture traffic to your iMac? I really think your iMac is actually sending 300/301. With kind regards, Michel
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At wit's end with pushover.net
This is me - and the answer is 'Because I need to be able to connect TO the most possible remote HTTPS services to actually USE the networking module. I, as ythe customer, don't have control over the cipher suites those servers need. To restrict the cipher suites the HTTPS client can connect to simply means it cannot connect to most HTTPS destinations. That the situation people are finding themselves in with Pushover. I do not think you read #3 thoroughly as it does not characterize you. i.e. LAN only. Agreed. We shall make it more clear. Not at all. See #3 above: those who use it to communicate to LAN devices internally Same as above. Penalizing those who do not need high security because all they do is communications with their gadgets on the LAN Yes, good idea. With kind regards, Michel
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Network Resource error
Hello oceanman93, Your resource is returning 300 or 301 as status. What is this device? Is it on your network? With kind regards, Michel
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Release 4.0.1 Beta Is Now Available
Hi all, we'll try to have another release as soon as possible. Xathros, can you check the Program Summary tab and see the last runtime/finish time for this program? With kind regards, Michel
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At wit's end with pushover.net
bsobel, thank you. You are 100% correct. MWaverman, I am not sure what you are suggesting: that all Cipher suites should be included in Network Module? Please note: 1. There are customers who want neither so why should they pay for either/all? 2. There are customers who never use Networking module but need the strong cipher suites (Commercial OpenADR) so why should they pay for Networking module? 3. There are customers (actually the majority) who use Networking module solely for communications with LAN devices and do not even know what high security means. So, why should they pay for strong security features? 4. And there are customers (like you) who need both The bottom line is that we are trying to lower the burden on those who do not need ALL the features ALL the time. With kind regards, Michel
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Trouble with Smoke Bridge
Hi Rick, Nothing should happen in either case. What you need to happen to test is actual smoke/C02 ... With kind regards, Michel
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Weather Bug - What data is available?
Hello Envirogreen, Unfortunately apart from getting your own weather station, there's not much you can do. Please do note that we have satisfaction guarantee policy and thus if the module does not meet your requirements, simply ask for a refund from our sales (sales@universal-devices.com) dept. With kind regards, Michel