Michel Kohanim

Hi Ron, So, 4G in the office to home which is cable/dsl? With kind regards, Michel

I have already requested for clarification from SH. With kind regards, Michel

Hello DIggerNSE, I am so very sorry: We are trying very hard to find a resolution alas it seems we had underestimated Apple's powers. With kind regards, Michel

Hello all, I am so very sorry for all the issues. Apple has blocked Java. If you can upgrade your MAC to 10.7 or above, then please take a look at: viewtopic.php?f=44&t=10409 If not, please try: 1. Spotlight 2. Java Preferences 3. Make sure the Enabled box is checked Again, sincere apologies. With kind regards, Michel

Hi Ron, Thank you. I do not think at all that ISY is timing out. It could be the connection that's timing out. Does this happen only on your mobile phone or does it also happen when you are remote but in a high bandwidth network (such as office)? With kind regards, Michel

Hi Matt, Please separate them into two programs. With kind regards, Michel

Hi Xathros, thank you. Just to be clear, you are referring to a complete reboot of the computer, correct? With kind regards, Michel

Hi Ron, There are two cases here: 1. In one instance, you do actually get to ISY and ISY is responding with a not found error --> what you are looking for is NOT in ISY 2. The other case is that you don't even get connected to ISY So, which happens more frequently? 1 or 2? With kind regards, Michel

Hello az1324, Thanks so very much for the details. The whole point of broadcast messages was that it would be sent regardless (broadcast). I am going to contact SmartHome and get clarification. Thanks again and with kind regards, Michel

Hi Ron, This is indeed quite odd. What I am worried about is that perhaps the traffic is going somewhere else. The reason I am saying this is that ISY does not actually return a page with 404 imprinted. ISY returns a page with: not found. Is this what you get? With kind regards, Michel

Hi Xathros, Thank you. I agree with multi-user idea. I also think we should store it in ISY because Admin Console is useless without ISY. I just cannot understand why your files are being removed. Does it happen every time you restart the Admin Console? or every day? With kind regards, Michel

Hi az1324, What you are suggesting does not jive with what we have developed to. Again, this is NOT a group 4 command and it should not be. This is a parameter = 4 in a broadcast (not group) message. The reason they used broadcast was because they wanted to save a link. So, the question is whether or not we should code to what you have found or what the developers guide suggests. Do you see any broadcasts with param=4 at the same time as the group 4 command? With kind regards, Michel

Hi Michael, If you can access your ISY remotely using a browser, you SHOULD be able to do the same with MobiLinc as long as you use the same URL. With kind regards, Michel

Hi hyounker, Thanks for trying. Enable Internet Access has nothing to do with notifications. The main issue is that DNS queries are not going through. As Xathros suggested, I think it has to do with some type of permission in your router. I just do not know which? With kind regards, Michel

Hi Ron, 404 means not found. What port do you use for remote access and are you certain that the same port is not being forwarded to something else? What do you do to recover? Or, does it recover by itself? With kind regards, Michel

Thanks LeeG, we owe you a brewery! With kind regards, Michel

Hi Ron, 1. As far as spurious IR signals and if you do NOT have any IR anywhere, then they are noise generated by other devices picked up by ISY. If Tim's recommendation of putting a black tape on the sensor does not help, then please contact our support and we'll send you another IR sensor to try 2. A stupid question: do you actually have humidity sensors installed? I do get 70 to 80% on mine and I do not have any installed. With kind regards, Michel

Hi Xathros, Just verified that we do indeed keep everything in Java's temp folder. Are you sure you have Keep temporary files enabled for your Java? We also discussed storing in ISY but soon realized that it would then make the theme dependent on the last person who changed it regardless of the computer. With kind regards, Michel

You do not see anything in the event viewer? OR, event viewer does not even pop up? With kind regards, Michel

Hello TheWabit, Can you please let me know the configuration of your scene? i.e. what are controllers and what are responders? With kind regards, Michel

Hi djones1415, I think your port forwarding rules are no longer there. If you used File | Enable Internet Access, please retry it. This said, it's always best to create port forwarding rules manually: http://wiki.universal-devices.com/index ... PnP_Router With kind regards, Michel

Hello hyounker, I do not think your router is allowing you to use DNS queries when setup with a static IP address. Would you be kind enough to configure your ISY with DHCP and retry? With kind regards, Michel

Hi Tim, I have never seen this on a MAC but the new GateKeeper security might have something to do with it. Can you please go to Tools | Diagnostics | Event Viewer, change the level to 3, and then query any one of your devices? What do you see in the Event Viewer? With kind regards, Michel

Hi Xathros, Definitely not normal. We'll take a look and let you know. With kind regards, Michel

Hi Ron, Can you please define sporadic? i.e. what's sporadic? With kind regards, Michel