Michel Kohanim

Hi Tom, Thanks so very much for your $0.02 and I do agree generally with the concept - and that's precisely what we do - but I still strongly advise against upgrading your ISY remotely. As far as you not being able to upgrade remotely, please look at the following things: 1. Your firewall software 2. Router logs (to see if anything is being blocked) 3. If ISY is connected to a switch, try connecting it directly to the router and retry The best test (if and only if your hosting supports it) would be to try using the remote URL locally and see if you have the same problem. If you don't then the problem is latency and packets being dropped when you are remote. With kind regards, Michel

Hi raydoc, It's quite possible that ISY now has a different IP address and thus must be re-setup in your firewall. With kind regards, Michel

Hi ellesshoo, Here's the link to Energy Monitoring guide: http://www.universal-devices.com/docs/p ... 0Guide.pdf ... in short, Zigbee setup must be tied to the type of device (RCS, Brultech, EM3) that you are trying to link to ISY. If you have any questions, please do not hesitate to contact our support (links below). With kind regards, Michel

Hi tome, Are you using http or https? Furthermore, we strongly advise against updating ISY remotely. Hi ellesshoo, The only difference is how ISY senses whether or not a PLM is attached. If you do have a PLM attached then there's absolutely NO difference between the two. If not, 994i Zx Series will NOT go into safe mode (because it assumes that you might only have Zigbee communications) where as 994i series DOES go into safe mode. With kind regards, Michel

Hi Tom, No, the directory should be completely empty. You can upload whatever files you would like. With kind regards, Michel

Hello jef0000, Please note that we are always ready to help. If you find it difficult to program/configure your ISY, please do not hesitate to contact us (submit a ticket link in my signature) to schedule a call. With kind regards, Michel

Hi tgutwin, /USER/WEB does not exists unless you have the Network Module. Are you saying that /USER/WEB became empty after the upgrade? With kind regards, Michel

Hi jmed999, Please do install Java 1.7 simply because all 1.6 releases are tagged unsafe with security issues. With kind regards, Michel

Hi io_guy, Sounds like a good idea. With kind regards, Michel

Hello tpolito, I think it would be more expeditious if you submitted a ticket so that we can help you out. With kind regards, Michel

Hi Wayne, You can use either. 994 Z/ZS image is for those who may NOT have any INSTEON and thus ISY won't go to safe mode in case PLM is not connected. bsobel, This specific error can only be related to two things: 1. File system issues 2. Firewall issues With kind regards, Michel

Hello all, I am happy to announce the availability of our 3.3.8 (RC5) release! For a list of changes, please take a look at this post. This is a minor release fixing minor bugs. Know Issues - Java security: viewtopic.php?f=44&t=10409 . Things to test: -List from 3.3.6: -- SSL Communications with ELK which requires ISY994 PRO Series (Configuration instructions) -- File | Themes -- Accessibility using Alt key and keyboard accelerators -- Outdoor On/Off Module 2634_222 -- SwitchLinc Dimmer 2478D -New -- 994iZS ... when dropped from the meter, no longer binds to clusters -- KPL backlight issues -- ELK Outputs turning off randomly -- UTF8/Internationalization issues -- MMS issues with AT&T -- OpenADR dates Important Information 1. Important Brultech module is no longer supported on ISY99 Series. Please contact sales@universal-devices.com for options 2. Important NetBios removed from ISY99 Series. You can no longer access ISY by going to http://isy on Windows 3. Important If you have a 994, you will need to re-install a certificate. Please review ISY994 Series Advanced Network Security Configuration for more information. 4. Important We have removed SSLv2 support (very insecure) from ISY99/ISY994. Unfortunately, the only protocol supported by MAC with Java 1.6 is SSLv2. As such, you MUST upgrade your MAC to Java 1.7 (Software Update) 4. Please note that Safari does not support SSL session reuse and thus might take an exorbitant amount of time to communicate with ISY. As such, when using 2048 bit SSL, it's best not to use Safari. 5. If you are using the Irrigation Module and are upgrading from releases prior to 3.1.5, you must edit the programs using Irrigation variables and save the programs again. Irrigation module is no longer on promotion 6. Upgrading from 3.1.3 and below: If you are using WeatherBug Module's Rain Today in your programs, please note that the precision has changed from 1/10 to 1/100 and thus your programs might not run properly 7. For a discussion of variables, please look at our Program Variables forum. Instructions: 1. Please backup your ISY (File | Backup ISY). If you are backing up a 3.1.6 system, please note that the backups are corrupted. If you have a backup from prior releases, you should be OK 2. Please download the firmware for your platform - please do not unzip ISY 99i Series ISY 994i Series ISY 994i Z & ZS Series 3. Login to the Admin Console and choose Help | Manually Upgrade [the name of your system] 4. Choose the file saved in step 2 5. After the upgrade, ISY reboots. Please do ensure to clear your Java Cache 6. IMPORTANT Once upgrade is completed and ISY reboots, use any of the following methods to access your ISY's Admin Console: a. http://your.isy.ip.address/admin - applet --- Security Warning: Due to recent Java security problems, it's best to always use method #d b. http://your.isy.ip.address/admin.jnlp - Java application c. http://isy.universal-devices.com/99i/3.3.8 - applet --- Security Warning: Due to recent Java security problems, it's best to always use method #d d. http://isy.universal-devices.com/99i/3.3.8/admin.jnlp - Java application Best method to access Admin Console Dashboard - http://isy.universal-devices.com/99i/3. ... board.jnlp 8. Please backup your system again Thanks and with kind regards, Michel

Hi Phil, We would certainly consider it. With kind regards, Michel

apostolakisl, THANK YOU for an excellent illustration of Wait and how it can be used as timers. With kind regards, Michel

Hello tpolito, It's quite possible that something else is using that port as well. In all cases, it's best not to use UPnP to configure the router since the settings are volatile. It would be best to create port forwarding rules manually: http://wiki.universal-devices.com/index ... PnP_Router With kind regards, Michel

Hi bTwix, Unfortunately not. It's going to be pretty difficult to figure out what URLs require authorization and which ones don't. With kind regards, Michel

Hello EVictory, I am so very sorry to hear. I heard that from our contact at SmartHome. Unfortunately we do not have any plans to support TouchLinc for a variety of reason including lack of demand. With kind regards, Michel

Hi counselfly, I am so very sorry to hear. The problem is our mail servers have been migrated and might be intermittent till DNS records get updated. If you are using default, it's best to use your own settings for the next few days. With kind regards, Michel

Hi wrj0, Yes, of course. The fix will be in 3.3.8 to be released on Friday. mohansen, thanks so very much for your time/effort trying to figure out the cause. With kind regards, Michel

Hello NHWA, Thanks so very much for the update. I can tell you immediately that there's nothing in the beta that would fix this issue. In any case, please do keep us posted. With kind regards, Michel

Hi mohansen, Thank you. The only differences are: 1. Semi colons at the end of Mime-version and Content-type 2. Charset is ISO8859-1 ... I wonder why 3. Content encoding: 7 bits In short, this is basically SMS and the reason is works is the same reason that non-customized content works. So, it has to do with these headers and perhaps UTF-8 is problematic. With kind regards, Michel

Hello elvisimprsntr, It seems that at the same time you had problems communicating with network resources (not receiving a response from the resource). Do you always get those (i.e. the resource never responds)? Also, please note that we have had a lot of trouble with pool.ntp.org especially if you have other devices on the network using pool.ntp.org. I have found NIST's time servers to be the most responsive: http://tf.nist.gov/tf-cgi/servers.cgi Would you please try one of these and let me know whether or not you are still having these errors? With kind regards, Michel

Hello All, Just wanted to let everyone know that we found the bug with KPL backlight issue and it's fixed. And, I want to thank every one for providing us with feedback and diagnostics information. We should have another RC (hopefully the last one) by the end of the week. With kind regards, Michel

Hello mohansen, Just sent you an email with a link to firmware with ; removed. With kind regards, Michel

mohansen, Thanks so very much for the detailed detective work. Please try HTML in customization and let me know if that works. About the semi colon, we will look into it but I am afraid changing it will have adverse impact on other things that currently work. With kind regards, Michel