Michel Kohanim

Hi mohansen, In all likelihood, the header is evaluating to empty. Try a static header with customized body please. With kind regards, Michel

Hi Mike, It's the same on all units with firmware > 3.3.3. The calculations have been modified to be more accurate. No, we do not yet support multiple zones. With kind regards, Michel

Hi mohansen, 1. Can you remove the customized content and let me know if you get the mms message? I suspect there's something in the customization that mms does not like 2. Do you see any errors in the Error Log? With kind regards, Michel

Hi wwat, 2842-222 is the new model number for Motion Sensors. Can you tell me precisely what the issues is now? With kind regards, Michel

Hi mohansen, It should work! Have you tried sending one directly from your mail client? If so, do you get it? Also, please try mms and then check Error Log and look for -50000 errors. Let me know if you see any and, if so, please copy/paste here. With kind regards, Michel

Hi chris932, The reason you see Not Found is because Admin Console sends a UDP packet to search for ISY. Currently, you cannot disable the search feature but I think we should be able to get rid of it in one of the future releases OR at the least make it less annoying. If you are on MAC, make sure you go to System Preferences | Privacy & Security and make sure your firewall allows incoming traffic. With kind regards, Michel

Hi Jeff, Thank you and Happy New Year/Holidays to you as well. With kind regards, Michel

Hi Jeff, The best rule is to use the version that's running on ISY ... the only exception (this time only) was that we decided to make 994i and its Z variation firmware compatible and thus all the issues. With kind regards, Michel

Sincere apologies ... we're now back up. With kind regards, Michel

Sincere apologies ... website is down. It should be back shortly. With kind regards, Michel

Sincere apologies ... still in the process of migration (not going very smoothly). Should be back within a couple of hours. With kind regards, Michel

Hi Jeff, You are using an old UI and thus all the issues including the fact that you received errors while trying to install Z firmware. The firmware for 994 and its Z/ZS variants are interchangeable. The only difference is that in the Z/ZS variances, ISY will not go to Safe Mode if no PLM is attached. With kind regards, Michel

Hi JMC, Yes, precisely. With kind regards, Michel

Hi hbsh01, Yes, as long as you already have a PRO (need invoice) OR you have purchased the PRO module. With kind regards, Michel

Hello joefly, Please send an email to support@universal-devices.com and I'll forward it to our contact at SmartHome. I am not sure which version works with ISY but there's only ONE that works and we have get SmartHome to flash your unit with that version. With kind regards, Michel

Hi Jeff, Not at all. Can you tell me what type of errors you had upgrading? With kind regards, Michel

Hi raydoc, What firewall software is running on your laptop? The problem is that, whatever it is, UDP packets are being blocked and that's why Admin Console cannot find ISY on the network. With kind regards, Michel

Hello JeffWLeach, If you are using File | Enable Internet Access, in all likelihood with every router reboot/ISP change in IP address, you will lose your remote access capabilities. As such, I do recommend dong File | Disable Remote Access and then follow instructions here to create port forwarding rules manually:http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Remotely_Connect_to_Your_ISY#Configuring_a_Non-UPnP_Router . All ports are TCP (and not UDP). With kind regards, Michel

Hi cats, Apple finally gave up on maintaining Java and let Oracle take over. As such, you will have to go to Oracle's website to install Java on your MAC: http://www.java.com/en/download/index.jsp With kind regards, Michel

Hi Mike, Irrigation requirement is NOT coming from Weatherbug. It's calculated in ISY and it basically means what it says: the amount of water required. You cannot have a negative number for the amount of water required since you are NOT going to go and extract water from your soil. The negative number is already in Water Deficit Yesterday which is taken into consideration for days ahead. With kind regards, Michel

Hi waffles, ISY gets that information from the router directly but IF AND ONLY IF you use File | Enable Internet Access. This method is really not that reliable because UPnP configuration is pretty much volatile and - as soon as the router the rebooted - you will lose the information. It's always best to use dynamic dns + setup port forwarding manually in the router: http://wiki.universal-devices.com/index ... PnP_Router With kind regards, Michel

Hi Michael, Thanks so very much for that snippet. I am going to forward it to our contact at SmartHome and hopefully we'll find a resolution. With kind regards, Michel

Michael, We need to stay focused! There are thing you "wish" to have and then there are things that are "not working". Let's figure out what's "not working" first. So, you DISABLED all your programs and the set point still changes on its own, correct? If so, why don't we get SmartHome to fix it first? Once the ghost syndrome is resolved, we'll investigate your suggested enhancements. With kind regards, Michel

Hi Tim, It should not make any difference at all. Events are events be it a variable, program state, device events, etc. The only thing that might take time is if you save the variables each time they change. And, even then, if you are not changing the variable every second, I do not think it would have any impact. With kind regards, Michel

Hi waffles, ISY is not privy to your DYN DNS configuration/information and thus you are not doing anything wrong. With kind regards, Michel