Everything posted by Michel Kohanim
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Cannot get ISY to respond
Hello raydoc, In addition to clearing Java cache, please try http://www.universal-devices.com/99i/admin.jnlp. Also please do ensure that you do not see flashing err/mem lights which indicated that there's a network issue. Also, are you certain that you have not changed anything in your router's settings? With kind regards, Michel
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Hardware Specs
Hi Issacsim, Coldfire CPU, 2MB Flash, 8MB RAM, Real Time clock on board. With kind regards, Michel
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Removing and replacing thermostat
Hi Nikki, Thank you. At this point, I think it would be best to contact our tech support team (links below). With kind regards, Michel
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Removing and replacing thermostat
Hi Nikki, Did you recently upgrade to 3.2.6? With kind regards, Michel
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Unable to connect to ISY99 remotely due to certificate error
Hi glase, LeeG is correct. You have to be local to ISY. With kind regards, Michel
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Isy notification to iPhone.
Hi Plau, The service you are sending the notification to requires authentication (i.e. userid/password). You are not providing it the correct userid/password. kevkmartin, ??? With kind regards, Michel
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Why does ISY99i sometimes lose ability to show device status
Hi SunSentry, Please do let your dad know what we added new color schemes/themes in 3.3.5 (our next release) and would appreciate his feedback. With kind regards, Michel
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A new 2441TH issue
Hi Michael, Thanks so very much for the update. As of right now, we do not have any plans since we have not yet been able to get things stabilized enough. With kind regards, Michel
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Why does ISY99i sometimes lose ability to show device status
Hello gascop69, I must emphasize that simply turning off anti virus/firewall is not going to help. Your ISY's IP address MUST be included in the white list/exclusion list/trusted zone in your firewall. HTTPS will certainly help a lot since most firewall software are more lenient with https. With kind regards, Michel
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Release 3.3.4 (RC1) Is Now Available
Hi All, Thank you. It must be a bug with Scene Test. With kind regards, Michel
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A new 2441TH issue
Hi Michael, The first thing is to make sure your thermostat is operating properly (which is not). If you are certain that you do not have any programs in ISY contributing to automatic changes you see, then it's best to get a replacement for it. With respect to SmartHome's comment that ISY may inadvertently do things, well, if that were the case then it would not be isolated to SmartHome brand thermostats. With kind regards, Michel
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Emil Notifications
Hi jack1975, What's the error? With kind regards, Michel
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Is it possible to schedule ISY backups?
Hi johnnyt, We have made some improvements in 3.3.5. This said, I am not so sure it will satisfy your requirements as it seems your expecting ISY to be as responsive as a high powered computer. With kind regards, Michel
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XML schema for program export/import?
Hello slcasner, Unfortunately we do not have an XSD to describe program structure. Basically you need to use the exported one as template. With kind regards, Michel
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Isy notification to iPhone.
Hello Plau, 401 = Authorization failed. You are not sending your correct credentials. With kind regards, Michel
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Why does ISY99i sometimes lose ability to show device status
Thanks SunSentry. Do you have your ISY configured to communicate with ELK? With kind regards, Michel
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add 2448a7 to isy
Hello flemingmike, I responded to your PM. We do need to know the characteristics of this device + cat/sub cat. We'll discuss more over email. With kind regards, Michel
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Why does ISY99i sometimes lose ability to show device status
Hello everyone, My next question is what if you use https instead of http. Does it solve the problem? With kind regards, Michel
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Weather
Hi SunSentry, Irrigation module uses Evapotranspiration algorithm which is probably a more sophisticated version of what your Toro does. With kind regards, Michel
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KPL 2486D Scenes won't correctly control local load
Hello pablohoney, Not at all ... there are no reported problems using 3.3.4. With kind regards, Michel
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Programs using wrong Network Resource
Hello oceanman93, Programs are called by IDs. Are your programs named or are you using the IDs for names? With kind regards, Michel
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ISY994iZS/IR PRO , Smart Grid
Hi Dennis, Thank you. You can always have the 3rd party company contact us and we'll figure it out. It really would be a huge waste of your time/money if we can figure out how to exchange information. With kind regards, Michel
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Temperature goes blank on ISY
Hi jmed999, Does it happen while Admin Console is running? Or, does it happen when you first bring up the Admin Console? With kind regards, Michel
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Release 3.3.4 (RC1) Is Now Available
Hello steadler, thanks so very much for the update and I am so very glad you got things working. Hi Wozzy, I think it would be best to contact our tech support team and have them schedule a call to help diagnose. With kind regards, Michel
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ISY Clock
bfish, When you click on the Daylight Saving Button, you MUST wait for the settings to take effect before doing anything else. It might take about 5 seconds and the busy dialog should go away. With kind regards, Michel