Michel Kohanim

Hi porscheguy, If you Run Then on a program, it becomes True. If you Run Else on a program it becomes false. With kind regards, Michel

Hi Gali, I am confused as to what is not working; is it email/notifications? is it status of devices? is it all the above. Please do be kind enough to post to 2.8.13 topic as 2.8.11 is no longer being maintained. With kind regards, Michel

Hello all! Candide, 1. For your Windows 64 bit machine, you need both the 32 as well as the 64 bit JREs 2. Please do be kind enough to clear you Java cache and then use http://www.universal-devices.com/99i/2.8.13/admin.jnlp polexian, This means that the Admin Console was blocked from sending SSDP/UPnP discovery UDP packets. In most cases, the problem is that your firewall is blocking UPnP. robandcatchy, Reboot ISY, and note the sequence of lights on the front panel and post back. With kind regards, Michel

Hello JeffatSRF, Apologies for the inconvenience. File | Enable Internet Access depends on your router to have UPnP enabled. It seems that your router does not have UPnP enabled and thus all the issues. In all cases, though, it's best to configure remote access manually by creating a port forwarding rule in your router. Please follow the instructions here in the Wiki: http://www.universal-devices.com/mwiki/ ... PnP_Router If you are still having problems, please do not hesitate to contact our tech support team to schedule a call and we'll help you enable remote access. With kind regards, Michel

Hello Candide, Two questions: 1. Your Java version 2. Your operating system 32/64 bit? Hi Tom, I tested this scenario multiple times and it worked all the time. With kind regards, Michel

Hi Jay, To answer your question, there are a list of TCP ports that are known for other applications and UPnP (the protocol that lets your computer find ISY in the network) is very picky. So, port 80 is for HTTP, 443 is for HTTPS and so on and so forth. If you want to change your ISY's port, make sure you use a number that is NOT in the list below: http://en.wikipedia.org/wiki/List_of_TC ... rt_numbers OR, at the minimum, use numbers above 2000. With kind regards, Michel

Hello telljcl, This does not make any sense at all because ISY uses the same socket for sending/receiving commands. Would you be kind enough to post your question in the ELK forum: http://forum.universal-devices.com/viewforum.php?f=17 With kind regards, Michel

Hello Thruster999, Unfortunately not. With kind regards, Michel

Hello Mainiac, Please do not restart from scratch since you are going to have the same exact issues if we do not figure out the cause. Please do be kind enough to contact our support so that we can find the root cause. With kind regards, Michel

Hello johnnyt, Unfortunately you cannot change the directory where ISY saves the file but you can save the excel file after it's been downloaded. ISY uses Java's temp directory to save all temp files. With kind regards, Michel

Hi Paul, Do you have a 994? If so, please send an email to support and we'll email you the latest release. With kind regards,

Hello jcanter, Please check your port forwarding rules and make sure you do not have any other rules for the same port but a differnet IP address. With kind regards, Michel

Thanks Tom ... Yes, indeed. Currently we are trying to have an offiical release. Once we have the release then we have a list of requirements to implemnet for the next cycle. We choose requirements to be implemented based on many factors one of which is "whether or not there is any workaround" ... With kind regards, Michel

Hello jp5150, Please make sure you do not have any programs that may be activated when you do your scene test as it would interfere with the results. With kind regards, Michel

Hi Orest, Apologies for tardy reply. Whatever you do, do NOT factory reset nor should you take any ohter drastic measures. Can you tell me the status of the LEDs on the front of the unit when this happened? Basically, there can be two explanations: 1. Lost network connectivity to ISY 2. ISY is way too busy to handle your request With kind regards, Michel

Hello kevkmartin, This is an excellent idea but ISY does not support it yet. We'll add it to the list of our requirements. With kind regards, Michel

Hello Gali(B"H), Please install our latest release so that we would have the same point of reference: http://forum.universal-devices.com/viewtopic.php?t=5867 With kind regards, Michel

Hi All, Release 2.8.13 is now available: http://forum.universal-devices.com/viewtopic.php?t=5867 . This release should fix the intermittent hang on start up when using UPnP port forwarding rules. I do apologize for the inconvenience. elvisimprsntr Yes, indeed. ISY only supports RC5 and NOT RC6. macjeff If your scene creation is slow, please make sure you do NOT have any devices in pending write mode (green 0101 icon). With kind regards, Michel

Hi All, Release 2.8.13 is now available: http://forum.universal-devices.com/viewtopic.php?t=5867 . With kind regards, Michel

Hello all, There was intermittent interoperability issue with UPnP routers and specifically Verizon and ActionTec in release 2.8.x . This release addresses this issue. For best operation, though, we strongly recommend creating manual port forwarding rules in the router ( http://www.universal-devices.com/mwiki/ ... o_Your_ISY ). Things to test: 1. Load Controller operations 2. Motion Sensor operations 3. Trigger/Rest operations especially DSCLinc For a list of changes, please take a look at this post: http://forum.universal-devices.com/view ... =6475#6475 Notes: 1. ISY-26 is no longer included in the firmware builds 2. Due to the sensitive nature of supporting MorningLinc, users now must agree to terms and conditions upon Admin Console start up otherwise the dialog keeps popping up every time the Admin Console is started Instructions: 1. Please backup your ISY (File | Backup ISY) 2. Please download the firmware for your platform - please do not unzip ISY 99i Series: http://www.universal-devices.com/update ... 2.8.13.zip OR 992i Series: http://www.universal-devices.com/update ... 2.8.13.zip OR 994i Series: http://www.universal-devices.com/update ... 2.8.13.zip 3. Important Due to invalid Java certificate chain in releases 2.8.5 and above, please make sure to remove all Universal Devices certificates from Java: a. Close all browser sessions b. Open Java Control Panel (Java Preferences on MAC) c. Click on the Security tab. Remove all Universal Devices certificates (on MAC, click on the '-' button at the bottom) e. Clear your Java Cache ( http://www.universal-devices.com/mwiki/ ... Java_Cache ) f. Go to http://www.universal-devices.com/99i/2.8.13/admin.jnlp 4. Login to the Admin Console and choose Help | Manually Upgrade [the name of your system] 5. Choose the file saved in step 2 MAC users: if upgrade fails, please add https://your.isy.ip.address to ISY Finder (see 3f above) 6. After the upgrade, ISY reboots. Please do ensure to clear your Java Cache: http://www.universal-devices.com/mwiki/ ... Java_Cache 7. IMPORTANT Once upgrade is completed and ISY reboots, use any of the following methods to access your ISY's Admin Console: a. http://isy/admin - applet (Windows only) b. http://isy/admin.jnlp - Java application (Windows only) c. http://your.isy.ip.address/admin - applet d. http://your.isy.ip.address/admin.jnlp - Java application e. http://www.universal-devices.com/99i/2.8.13 - applet f. http://www.universal-devices.com/99i/2.8.13/admin.jnlp - Java application 8. IMPORTANT If you have already installed a self signed certificate and your current firmware is 2.7.10 and below, you must reinstall a new one: http://www.universal-devices.com/mwiki/ ... rtificates Thanks and with kind regards,

Hello MacJeff, Thanks so very much. Fixed! With kind regards, Michel

Hello All, 1. Pro Series refers to SmartHome Pro series lines of products. It has nothing to do with ISY 2. GeorgeRuffles, would you please reset your password, take a backup and send it to support@universal-devices.com ... out of memory is quite serious and we need to figure out what's causing it immediately (thanks so very much!) 3. rlav, we seem to be going through the same sequence every time we have a new upgrade ... please contact our tech support on Monday so that we can figure out once and for all what's causing all these errors for you ( I suspect firewall) Now, the changes between 2.8.11 and 2.8.12 are so minimal that it's quite surprising to note difficulties. For those who are having problems and are not listed by name above, would you be kind enough to let me know: 1. Do you have DSCLinc or any type of REST application which might be activating programs 2. Do you have any other ISY clients (such as MobiLinc, Conductor, TouchSwitch, etc.) 3. Have you used File | Enable Internet Access to enable Internet Access? If so, please disable and check again. Lately, with many new routers (especially Verizon and ActionTec), UPnP has been causing interoperability issues with ISY With kind regards, Michel

Hi Guys, The other one should be 2441-SP (for Smarthome Pro series). Recently we added support for SmartHome Pro series which have new SKUs with additional functionality. We do not have access to the additional functionality but the base functionality should work fine with ISY 2.8.12. With kind regards, Michel

Hello all, Thanks so very much for all your help in this beta cycle. If no serious bugs are found, 2.8.12 shall become our official release. Added support for PRO series and therefore the continuation of Beta. Please do be kind enough to : 1. Motion Sensor 2. Load Controllers and BiPhy Devices 3. DSCLinc and program execution For a list of changes, please take a look at this post: http://forum.universal-devices.com/view ... =6475#6475 Notes: 1. ISY-26 is no longer included in the firmware builds 2. Due to the sensitive nature of supporting MorningLinc, users now must agree to terms and conditions upon Admin Console start up otherwise the dialog keeps popping up every time the Admin Console is started Instructions: 1. Please backup your ISY (File | Backup ISY) 2. Please download the firmware for your platform - please do not unzip ISY 99i Series: http://www.universal-devices.com/update ... 2.8.12.zip OR 992i Series: http://www.universal-devices.com/update ... 2.8.12.zip OR 994i Series: http://www.universal-devices.com/update ... 2.8.12.zip 3. Important Due to invalid Java certificate chain in releases 2.8.5 and above, please make sure to remove all Universal Devices certificates from Java: a. Close all browser sessions b. Open Java Control Panel (Java Preferences on MAC) c. Click on the Security tab. Remove all Universal Devices certificates (on MAC, click on the '-' button at the bottom) e. Clear your Java Cache ( http://www.universal-devices.com/mwiki/ ... Java_Cache ) f. Go to http://www.universal-devices.com/99i/2.8.12/admin.jnlp 4. Login to the Admin Console and choose Help | Manually Upgrade [the name of your system] 5. Choose the file saved in step 2 MAC users: if upgrade fails, please add https://your.isy.ip.address to ISY Finder (see 3f above) 6. After the upgrade, ISY reboots. Please do ensure to clear your Java Cache: http://www.universal-devices.com/mwiki/ ... Java_Cache 7. IMPORTANT Once upgrade is completed and ISY reboots, use any of the following methods to access your ISY's Admin Console: a. http://isy/admin - applet (Windows only) b. http://isy/admin.jnlp - Java application (Windows only) c. http://your.isy.ip.address/admin - applet d. http://your.isy.ip.address/admin.jnlp - Java application e. http://www.universal-devices.com/99i/2.8.12 - applet f. http://www.universal-devices.com/99i/2.8.12/admin.jnlp - Java application 8. IMPORTANT If you have already installed a self signed certificate and your current firmware is 2.7.10 and below, you must reinstall a new one: http://www.universal-devices.com/mwiki/ ... rtificates Thanks and with kind regards, Michel

Hello all, Thanks so very much for all your help in this beta cycle. If no serious bugs are found, 2.8.12 shall become our official release. We added support for PRO series and thus the continuation of Beta. Please do be kind enough to : 1. Load Controller 2. Motion Sensor random IO commands 3. DSCLinc and program execution For a list of changes, please take a look at this post: viewtopic.php?p=6475#6475 Notes: 1. ISY-26 is no longer included in the firmware builds 2. Due to the sensitive nature of supporting MorningLinc, users now must agree to terms and conditions upon Admin Console start up otherwise the dialog keeps popping up every time the Admin Console is started Instructions: 1. Please backup your ISY (File | Backup ISY) 2. Please download the firmware for your platform - please do not unzip ISY 99i Series: http://www.universal-devices.com/update ... 2.8.12.zip OR 992i Series: http://www.universal-devices.com/update ... 2.8.12.zip OR 994i Series: http://www.universal-devices.com/update ... 2.8.12.zip 3. Important Due to invalid Java certificate chain in releases 2.8.5 and above, please make sure to remove all Universal Devices certificates from Java: a. Close all browser sessions b. Open Java Control Panel (Java Preferences on MAC) c. Click on the Security tab. Remove all Universal Devices certificates (on MAC, click on the '-' button at the bottom) e. Clear your Java Cache ( http://www.universal-devices.com/mwiki/ ... Java_Cache ) f. Go to http://www.universal-devices.com/99i/2.8.12/admin.jnlp 4. Login to the Admin Console and choose Help | Manually Upgrade [the name of your system] 5. Choose the file saved in step 2 MAC users: if upgrade fails, please add https://your.isy.ip.address to ISY Finder (see 3f above) 6. After the upgrade, ISY reboots. Please do ensure to clear your Java Cache: http://www.universal-devices.com/mwiki/ ... Java_Cache 7. IMPORTANT Once upgrade is completed and ISY reboots, use any of the following methods to access your ISY's Admin Console: a. http://isy/admin - applet (Windows only) b. http://isy/admin.jnlp - Java application (Windows only) c. http://your.isy.ip.address/admin - applet d. http://your.isy.ip.address/admin.jnlp - Java application e. http://www.universal-devices.com/99i/2.8.12 - applet f. http://www.universal-devices.com/99i/2.8.12/admin.jnlp - Java application 8. IMPORTANT If you have already installed a self signed certificate and your current firmware is 2.7.10 and below, you must reinstall a new one: http://www.universal-devices.com/mwiki/ ... rtificates Thanks and with kind regards, Michel