Michel Kohanim

Hello Wayne, My pleasure! I understand your frustration and I can give you some context: 1. There's a two way communications with ELK: ISY sends status updates to ELK and ELK sends lighting commands to ISY 2. Our original requirements for ELK (from our user community) was simply to allow ELK to communicate with ISY. Furthermore, adding all the logic in ISY would've made ELK's rule engine obsolete. That was something we were not going to touch without permission from ELK 3. For the number of ELK/ISY installations we have, we cannot recoup the cost of development for a very long time. We need to stay in business 4. The modules are usually $49.00 one time fee 5. This module with implement all the security related events generated in ELK which is almost everything. I do not foresee a separate module And, finally, you do NOT need the module at all. For security related events, you can create rules in ELK and have them send commands to ISY. The module is a convenience feature so that you have all your logic in one place and not distributed between ELK and ISY. With kind regards, Michel

Hello to_lighter, Apologies for the confusion. We are going to remove the Floor Plan but it shall be replace with something much more functional (such as rooms as nodes in the tree) and simpler to use and maintain. IES touchscreens WILL not be impacted at all since the resulting documents shall NOT be changed and will continue to work with IES touchscreens. In short, we are just removing the FL feature and not support for IES touchscreens. With kind regards, Michel Oops, never mind. Had to switch from Safari to Firefox, then suddenly I could resize the boxes. Cheers! Does that mean I shouldn't order one of those? Cheers!

Hello Wayne, ISY is not just an automation system; it also allows you to configure all your INSTEON network and thus enables you to create scenes native to INSTEON. This means that if ISY is not on line, your switches, scenes, and other devices continue to behave as they were programmed to do. Beyond this, ISY provides realtime feedback to clients (including ELK) regardless of where the change took place. For instance, you could click a light switch and not only ISY but all clients to ISY will automatically be notified of that change. The process of integration with ELK is on going. There will be additional modules (extra charge) which allow you to use ELK events in ISY programs. You do not need ISY if: 1. You will manually link and manage all your INSTEON devices 2. You do not care about real time status updates to your ELK touch panel, keypad, triggers 3. You do not care about controlling/monitoring all your INSTEON devices using ELK touch panel, keypads, triggers With kind regards, Michel

Hello RLIKWARTZ, This has also been fixed in 2.6.11. We are putting the finishing touches for 26. We should be done very soon. With kind regards, Michel

Hi to_lighter, May I humbly suggest not using the Floor Plan function as it's currently used only for IES touchscreens and we are planning to remove it completely. With kind regards, Michel Oops, never mind. Had to switch from Safari to Firefox, then suddenly I could resize the boxes. Cheers!

Hi dss, Thanks so very much! I wished you could also point us to the memory location where this information is stored as that's the only way we can program it. Thanks again for all the feedback. With kind regards, Michel

Hello Mr. Grant, Yes, but only on KPL versions 1.65 and above and ISY firmware 2.6.5 and above. With kind regards, Michel

Hi dss, I will have to look into this ... I think this is the function of the remote but it may have something to do with the memory map in IRLinc. Once we get IRLinc to work, then we can surely address this issue as well. With kind regards, Michel

Hello reakhavok, It's a utilities based system where they notify you of the price of electricity based on the load on the grid. This is currently in pilot and not very many utilities provide these services. Those who do (PGE/SCE), require you to have at least 200KWH utilization. With kind regards, Michel Michael, any information on what the open auto demand/response module is?

Hello dss, I am not aware of that functionality in IRLinc nor do we have the memory map layout for IRLinc. Can this be done manually? With kind regards, Michel

Hello dss, Thanks so very much. Apologies for the confusion; my question was how many of your IR Linc buttons were added before you clicked the Cancel button? I suspect that we have the same issue as we have with EZIO devices: (i2) memory address changes which have made us impotent in find the solution. We are going to have our final release soon with more i2 related bug fixes and, if you don't mind, please wait till our official 2.7 release (before the end of this year). With kind regards, Michel

Joe and Mike, Thanks so very much for the update. We found the bug and it shall be fixed within the next couple of days. With kind regards, Michel I'm seeing this as well. My query program seems to be running: If From 12:00:00AM For 24 hours Then Repeat Every 15 minutes Wait 10 minutes Set 'OfficeThermostat' Query Else - No Actions - (To add one, press 'Action') But the ISY is showing outdated thermostat values. If I manually query the thermostat, the values update correctly.

Hello dss, Do you currently have some number of buttons linked into your ISY? Would you be kind enough to try Tools->Diagnostics->Event Viewer and change the level to 2, retry, and send us the logs (support@universal-devices.com). Thanks and with kind regards, Michel

Hi someguy, i2 does not help with EZxxx units. You do not need i2 unless you get new devices from SH which are now all i2 especially Motion Sensor, TriggerLinc, KPL Relay, SwitchLinc Dimmer 600, Thermostat, etc. With kind regards, Michel

Hello jamesx0, This has been reported but we cannot reproduce it. What do you see in the Program Summary? Also, in Tools->Diagnostics->Event Viewer, if you change the level to 2, what do you see when you run the program? And, finally, would you be kind enough to do a complete query on your network and see if there are other devices that do not report their status? With kind regards, Michel

Hi Joe, Good to hear you got the modules to work. It would be fabulous to have your own weather station plugged into Weatherbug. The motion sensor options should work and I have verified them personally. The scale is linear except for the timeout which is in minutes. Java 1.6.11? Ah, this is one thing we have not tested yet. With kind regards, Michel

Hi Rand, Thanks so very much. I suspect you are reaching the limits of your PLM! i2 devices respond to get engine version with 1. That's how we figure out which one is i2. The PLM itself, has to be i2 enabled and I doubt if PLM 52 can handle i2. As far as query on startup, please go to the configuration page, under System tab, please let me know if the Query at start is checked. Ah, you are back to 2.6.8 ... no worries. Thanks and with kind regards, Michel Using a stopwatch it is ~4 minutes. The log looks like it is using the extended messaging when it shouldn't be. My levels and rates all show 0/9min on these devices. It seems to treat some devices correctly. The ISY did not do a Query at Reboot, and it didn't seem to catchup the schedules either. I tried to do a network query (before I started the logger) and it didn't do it. When I next queried one device it apparently went through some of the network. I don't believe I have any I2 devices, I reinstalled 2.6.8 and all is well again. Rand

Hello upstatemike, Although a relief, this is not good. Are you sure you now have a PLM with extended memory? With kind regards, Michel

Hello me23, I would agree. I do feel the pain SHN must be feeling being dependent on the PLM from SH as we are having a hell of a time supporting anything SHN as soon as SH comes up with new PLM firmware. It's truly sad. With kind regards, Michel

Hi Michael, Unfortunately not yet but soon as Java 1.6 is due to be out soon for MAC. With kind regards, Michel

Hi dss, The procedure is very simple: Link Management->Add and IRLinc Button Follow the instructions on the screen With kind regards, Michel

Hi Joe, The reason is that we setup your firewall manually. The reason that you get request failed is because ISY still cannot access the Internet (do you remember your gmail issues? we had to use the IP address instead of name). Please send me your UUID (Help->About) and I will get it taken care of for you manually (support@universal-devices.com). Thanks and with kind regards, Michel Update: Although I can access my ISY from the outside, the "About" tells me the internet is disabled. The Telnet says that it is Enabled (by the Disable Internet command in the telnet.) If I try to Disable Internet (to enable it again) I get a "Cannot find Internet Gateway." Does this have something to do with my being unable to load the Weather Bug Module? Joe BTW...The relinking of all my Motion Sensors is very trying (I have MANY). Also, do all the options in the MS menu really work?

Joe, Yes, unfortunately you have to since SH decided to change the cat/subcat for Motion Sensors (without notice). The Modules now show up in Help->About. Michael, Please do be kind enough to clear your Java cache and retry. reakhavoc, Thanks so very much for the update. With kind regards, Michel

Hello Bob, Would you be kind enough to try 2.6.10 and let me know the outcome? Thanks and with kind regards, Michel

Hello reakhavok, Please do be kind enough to retry. I think you hit our server right when it was being recycled (daily). As far as the logs, please do be kind enough to retry. Logs get actually get written after 32 entries (otherwise everything will be much slower). If that does not work, please do Tools->Clear Log and let me know if this works. Thanks and with kind regards, Michel