Michel Kohanim

keribi, This is really really strange. The account information you had sent me did not have POP/SMTP enabled and thus it did not work. As soon as I enabled POP/SMTP on your gmail account, then everything worked fine. So, in short: 1. I can send emails using your account 2. I can send emails using my account 3. You cannot send emails using any account I have no choice but to conclude there's some network related issues. Perhaps you can send us your URL and we can try diagnosing it remotely. If you so choose to do so, please send it to support@universal-devices.com . With kind regards, Michel

Hi Ed, As Mike suggested, you have to follow Fade commands with Fade Stop otherwise the INSTEON devices get stuck in the Fading state with unspecified behavior. With kind regards, Michel

Hello dss, Yes it can but it should be noted that in some cases the status of the LED on the KPL might not reflect the status in ISY (when there's noise). With kind regards, Michel

Joe, It's always a pleasure. Please do not hesitate to contact us with your questions when you start rewriting your programs. I am specifically very concerned about the Home/Exterior folder. With kind regards, Michel

Hi Juan, I see. Yes, you do need ISY programs for what you want to accomplish. I apologize for the misinformation. With kind regards, Michel

Hello FLBoy, Thanks so very much. Would you be kind enough to copy and paste your program here. Unfortunately, we cannot reproduce it here [yet]. Thanks again and with kind regards, Michel

Hi Juan, It all depends on how you implement your system. If you put them in scenes, then they can continue to work even without ISY. With kind regards, Michel

Hi keribi, Thanks, I got it and I responded to you. Would you be kind enough to let me know if you still experience the same issues? With kind regards, Michel

Hello Mr. Bixler, This is certainly not normal. The ACKS should come directly from the devices the motion sensor is linked to (not from ISY). This said, however, since we cannot yet write any links into these devices, I cannot fathom why you would get the blinking light. Have you tried moving the Access Point? With kind regards, Michel

Joe, I just logged into your system a couple of times: 1. Except for your Christmas lights and those that are not connected, ALL your devices report CORRECT on level and ramp rates 2. I closed and opened the admin console and they were still fine 3. Your thermostat shows and reports a Setpoint of 0 consistently regardless of how many times I open/close your admin console or query I may have asked you this before: what firewall do you have? Do you have the same problem on all your computers? And, while you like this hobby, I certainly recommend redoing your programs because there lies all the problems: 1. Your sunset scenes do not work because you have a condition on the AWAY scene with an device. This must have been a device you replaced 2. Your Christmas lights will work for the next 4 months (long Christmas) 3. Most of your programs in the AWAY folder can be written with 3 or less statements using Random and Repeat 4. Circular logic in Home/Exterior folder (too many to list) 5. The likelihood of Exterior OFF -1 to work is very low because you are Anding it with the status of 10 other devices which are impacted by other programs impacting the same devices 6. I do wonder if your Good Night! would ever work due to the shear number of scenes and network traffic 7. Schedules/Hallways Night, the Then stops the program from running. Break Hallway upstairs and foyer And the list goes on. With kind regards, Michel

Hi Joe, Yes, it will and the when depends on when we get all the problems resolved with i2 (it will be in 2.7). With kind regards, Michel

Hi, If you have and older version of PLM, you might have run out of links. By adding/removing, you just overwrote a previous link (which may cause another device to exhibit the same issue). Did this happen recently or was this always the case? With kind regards, Michel

keribi, Would you be kind enough to send your second gmail account information to support@universal-devices.com? With kind regards, Michel

Hi, Have you tried it with the IP address? I know for a fact that some ActionTec routers do not relay DNS resolution requests. With kind regards, Michel

Hi Redrox, This is a known issue with EZxx devices based on the newer PLMs. With SHN's help, we are working on a solution which we should have within the next 3 weeks. Thanks so very much for your patience, With kind regards, Michel

Hi Rich, Thanks so very much for letting us know. I will surely check into this but I doubt if it has any significance. Thanks again and sincere apologies for the inconvenience. With kind regards, Michel

Hi George, We are waiting for some units SHN and we'll surely have a solution (including the analog input). With kind regards, Michel

keribi, This is indeed getting to be quite strange. One last attempt: Have you installed an SSL certificate? If not, please do so by going to http://www.universal-devices.com/ssl/insteon Thanks and with kind regards, Michel

Hello someguy, What type of router do you have? Usually, the port forwarding rules are either in the Virtual Server or Port Forwarding sections. As far as MTU, I am not sure why this would help but I am most interested to know if this also works for you. Usually, you will find MTU in the Advanced Networking tab. With kind regards, Michel

Hi Rob, Thanks so very much for the detailed sequence of events which will surely help us to pinpoint the problem. In the meantime, would you be kind enough to upgrade to 2.6.8 and let me know the problem persists? Thanks again and with kind regards, Michel

Hi keribi, We are all at a loss at this point. Would you be kind enough to try port 25 (instead of 587)? With kind regards, Michel

Hi Joe, Congrats. This only means one thing: your router does not relay DNS requests for 72.14.253.109 is simply one of the IPs for smtp.gmail.com. With kind regards, Michel

keribi, This is very strange. Does your NTP work? With kind regards, Michel

Hello someguy, This does not mean that the problem is the PLM. This only means that when you reboot your ISY, the problem goes away temporarily. Do you have Internet Access enabled? Do you have any devices on your network that might be using port 443? Have you tried rebooting your router? With kind regards, Michel

Hello X, Please check your firewall software: http://forum.universal-devices.com/viewforum.php?f=3 . Then, please reboot your ISY as it seems it is already in programming mode. With kind regards, Michel