Michel Kohanim

Hi Matt, I do apologize for the inconvenience. Some questions: 1. How do you know your ISY's IP address? 2. What port do you use to telnet? Did you also try 126? 3. Have you tried http://www.universal-devices.com/99i ? 4. What firewall software do you have? With kind regards, Michel

Hi Rand, Thanks so very much for the question and one which really does deserve an answer: - Yes, i2 allows for extended messages - In addition to extended messages, there are additional implicit things that also come with i2: -- PEEK and POKE are deprecated -- Setting scene attributes (on level/ramp rate) may require commands rather than PEEK POKE -- Setting other settings such as backlight, mutex buttons, button groups require commands rather than PEEK POKE Therefore, the crux of the problem is PEEK/POKE: had PEEK/POKE remained, then there would be NO problems whatsoever. I understand the reasoning behind deprecating PEEK/POKE: it removes SH from having to maintain or provide internal memory maps to developers since commands act as an abstraction thereof. Now, the problem gets even more complicated since we actually gut out all our code to support i2 and what we found was horrifying: Although there's a command to extract the engine version (i1 vs. i2), this flag is completely meaningless since there are devices that: 1) Are i2, support PEEK/POKE but do not support commands (RemoteLinc) 2) Are i2, support PEEK/POKE, support SOMEcommands (TimerLinc/KPL Relay) 3) Are i2, do not support PEEK/POKE, support SOME commands (Motion Sensor). Emphasis on "SOME" because this "some" is actually quite arbitrary. In short, there's no algorithm to figure out what are device capabilities except through brute force having a table with each one. Now, things get worse ... all the above may depend on the firmware version: the latest SWL 600 watts fits in category (1) above. So, we need a three dimensional array of device type, firmware version, capabilities. And, when new devices come, we have to test them, put them in the table, and figure out how to support them. In summary, I really doubt if we can ever be able to support mixed i1/i2 installations 100% accurately. As you might guess, our beloved SH rep (Steve Lee) already knows about this and I am 100% confident that he's doing as much as he can to resolve these issues. This said, however, I suspect there shall be no resolutions except slowly making i1 devices incompatible and ... With kind regards, Michel

Hi someguy, Please do not unplug ISY when this happens. Instead - and if your ISY is on the Internet - send us an email next time when this happens (support@universal-devices.com) so that we can rule out: 1. computer 2. router I suspect you have another device on your network with is port forwarded using either port 80 or 443: Please go to the Virtual Server tab in your router and let me know if you have any devices listed there and, if so, their settings. Thanks and with kind regards, Michel

Hi xev, Thanks for the update. The reason I work on Sundays is that we don't have good documentation! With kind regards, Michel

xev, It does take more than one program at a time: put your programs inside a folder and import/export the folder. With kind regards, Michel

Hi Bernhard, We are working on it ... it will be available hopefully early next year. With kind regards, Michel

Hello AnthemAVM, I am not sure I understand your question as we already do have that option (when you enter your userid/password, ISY assumes you need authentication). The only issue we have is that TLS might not work with some of the ISPs and we do not have any plans to make it work with ALL ISPs as it will require installation of certificates in ISY (TLS). With kind regards, Michel

Joe, It's always a pleasure and I would also like to thank all participating in our forum for their help, support, and feedback in getting us to where we are now. Thank you ALL. With kind regards, Michel

Hello FLBoy, Thanks so very much indeed. Would you be kind enough to test the same scenario one more time? We have not been able to reproduce this problem yet. Is it possible that you changed the Location between runs? There's a bug where changing location does not change the next run times as it should. This has been fixed in the next release. With kind regards, Michel

Hello petemurp, In addition to the post by AnthemAVM, please note that the error you are getting is DNS related (ISY cannot resolve smtp.comcast.net to an IP address). For your reference, here's the list of error codes and the meanings thereof (http://www.universal-devices.com/mwiki/ ... r_Messages). Now, if you are using a static IP address for your ISY, then I suspect your router is NOT providing DNS relay capabilities. With kind regards, Michel

keribi, This is really really strange. The account information you had sent me did not have POP/SMTP enabled and thus it did not work. As soon as I enabled POP/SMTP on your gmail account, then everything worked fine. So, in short: 1. I can send emails using your account 2. I can send emails using my account 3. You cannot send emails using any account I have no choice but to conclude there's some network related issues. Perhaps you can send us your URL and we can try diagnosing it remotely. If you so choose to do so, please send it to support@universal-devices.com . With kind regards, Michel

Hi Ed, As Mike suggested, you have to follow Fade commands with Fade Stop otherwise the INSTEON devices get stuck in the Fading state with unspecified behavior. With kind regards, Michel

Hello dss, Yes it can but it should be noted that in some cases the status of the LED on the KPL might not reflect the status in ISY (when there's noise). With kind regards, Michel

Joe, It's always a pleasure. Please do not hesitate to contact us with your questions when you start rewriting your programs. I am specifically very concerned about the Home/Exterior folder. With kind regards, Michel

Hi Juan, I see. Yes, you do need ISY programs for what you want to accomplish. I apologize for the misinformation. With kind regards, Michel

Hello FLBoy, Thanks so very much. Would you be kind enough to copy and paste your program here. Unfortunately, we cannot reproduce it here [yet]. Thanks again and with kind regards, Michel

Hi Juan, It all depends on how you implement your system. If you put them in scenes, then they can continue to work even without ISY. With kind regards, Michel

Hi keribi, Thanks, I got it and I responded to you. Would you be kind enough to let me know if you still experience the same issues? With kind regards, Michel

Hello Mr. Bixler, This is certainly not normal. The ACKS should come directly from the devices the motion sensor is linked to (not from ISY). This said, however, since we cannot yet write any links into these devices, I cannot fathom why you would get the blinking light. Have you tried moving the Access Point? With kind regards, Michel

Joe, I just logged into your system a couple of times: 1. Except for your Christmas lights and those that are not connected, ALL your devices report CORRECT on level and ramp rates 2. I closed and opened the admin console and they were still fine 3. Your thermostat shows and reports a Setpoint of 0 consistently regardless of how many times I open/close your admin console or query I may have asked you this before: what firewall do you have? Do you have the same problem on all your computers? And, while you like this hobby, I certainly recommend redoing your programs because there lies all the problems: 1. Your sunset scenes do not work because you have a condition on the AWAY scene with an device. This must have been a device you replaced 2. Your Christmas lights will work for the next 4 months (long Christmas) 3. Most of your programs in the AWAY folder can be written with 3 or less statements using Random and Repeat 4. Circular logic in Home/Exterior folder (too many to list) 5. The likelihood of Exterior OFF -1 to work is very low because you are Anding it with the status of 10 other devices which are impacted by other programs impacting the same devices 6. I do wonder if your Good Night! would ever work due to the shear number of scenes and network traffic 7. Schedules/Hallways Night, the Then stops the program from running. Break Hallway upstairs and foyer And the list goes on. With kind regards, Michel

Hi Joe, Yes, it will and the when depends on when we get all the problems resolved with i2 (it will be in 2.7). With kind regards, Michel

Hi, If you have and older version of PLM, you might have run out of links. By adding/removing, you just overwrote a previous link (which may cause another device to exhibit the same issue). Did this happen recently or was this always the case? With kind regards, Michel

keribi, Would you be kind enough to send your second gmail account information to support@universal-devices.com? With kind regards, Michel

Hi, Have you tried it with the IP address? I know for a fact that some ActionTec routers do not relay DNS resolution requests. With kind regards, Michel

Hi Redrox, This is a known issue with EZxx devices based on the newer PLMs. With SHN's help, we are working on a solution which we should have within the next 3 weeks. Thanks so very much for your patience, With kind regards, Michel