Michel Kohanim

Hello SysIntegrated, Unfortunately, you are not that lucky [yet]. The second serial port is used for Administrative purposes using a text based shell through Hyperterminal. We do have plans to support other serial interfaces in the near future. With kind regards, Michel

Ray, Thanks to you we found two very important bugs which are going to be in the next drop: 1. Backup would fail in less than optimal network conditions 2. Programs Details would crash if the Address of any Node was less than 8 characters long Thank you so very much! I do appreciate all your help, support, and patience. With kind regards,

raypanic, I wouldn't worry about it since, based on your date of purchase, I assume you have the latest PLM (v 2.75) which supports 2000+ links. All you have to do is to verify the label on your PLM. Even if you have an older version of the PLM, you should still be able to backup your configuration unless there's something wrong. I already sent you an email with the possible next steps. With kind regards, Michel

raypanic, I am so very sorry for the issues you've been experiencing. I suspect that you had a corrupt file (node 131) which should never happen. I am glad that you have your latest backup as we are going to fix this problem using manual intervention (telnet). Please do be kind enough to create a problem ticket (http://www.universal-devices.com/contact.htm) and a good time to call you on Sunday the 9th after 1:00 PM PST. I shall personally call you and fix this issue. Before the call, please do be kind enough to restore your ISY using your last good backup. Again, please accept my apologies, With kind regards, Michel

Andrew, If you are using 2.6.2, there are NO logos on the initial screen. You would only get the logo if you click on the Administrative Console link. With kind regards, Michel

Hello gmurch, How is it going? Are we back to normal? With kind regards, Michel

Hi Michael, Would you be kind enough to change the condition to >40% and I'd like to make sure it's not status "value" related issue. Thanks and with kind regards, Michel

Hello, Can you copy/paste your program here? With kind regards, Michel

aLf, I think your logic would work (especially after reboot) but I must defer the final answer to Chris! With kind regards, Michel

hi aLf, First of all, I'd like to again apologize for this bug; it was something that we should've caught but we didn't. Now, the easiest way for me would be: 1. Have ISY send you a notification whenever Away becomes false 2. Use release 2.7 (when available), use a regular mobile phone, login to your ISY, and then turn the program back on In short, no guarantee is better than aLf intervention! With kind regards, Michel Now in case of

With pleasure! With kind regards, Michel

Dear clark21236, Sincere apologies for the confusion. We've been trying to get SH change the contents of their website for the past 2 weeks; they've been quite busy but the corrections are forthcoming. For accurate description of capabilities, please checkout our website http://www.universal-devices.com/99i.htm . In short: 99i and 99i/IR support 256 nodes and 300 programs. Programs are triggers/schedules 99i PRO and 99i/IR PRO support 1024 nodes and 1000 programs. With kind regards, Michel

Hello Bernhard, To ascertain the firmware version of ISY, please go to Help->About ... I think you can do this in releases 2.6.1 and above (still in beta). With kind regards, Michel

Hello keribi, Please 1. go to http://www.universal-devices.com/ssl/insteon 2. Login using your ISY's credentials 3. Choose Generate and Install a Self Signed Certificate With kind regards, Michel

Hello mcrean, I am so very sorry for the delay in replying to you ... it seems that you have found the answer. Please let us know if we can be of further assistance, With kind regards, Michel

Thanks so very much; we shall be in touch shortly ... With kind regards, Michel

Hi Drew, Have you checked out the following? ISY Programming forum: http://forum.universal-devices.com/viewforum.php?f=13 ISY Example Programs forum: http://forum.universal-devices.com/viewforum.php?f=14 With kind regards, Michel

Hello all, I wnat to take this opportunity and apologize for all the inconvenience this may have caused all of you. This was a bug and it should've been caught in our testing but it was not. Again, please accept my sincere apologies ... With kind regards, Michel

keswani, I am so very sorry for the inconvenience. Would you please try: http://www.universal-devices.com/99i and let me know the outcome. Thanks and with kind regards, Michel

royceconnerley, Thanks so very much for posting this issue. Since none of us have a blackberry, would you kind enough and willing to test our next drop when available? Thanks again and with kind regards, Michel

Dear ISY Beta testers, Lutusp has been kind enough to bring to our attention that you can log in to 2.6.2 without entering your userid/password. This is a BUG and a security risk which will be fixed in the next drop. Thanks and with kind regards, Michel

Drew, Try this: If x is off And y is off .... And z is off Then wait 4 hours turn w on turn u on Else With kind regards,

Hello All, Release 2.6.2 is now available and may be downloaded immediately. For fixes and enhancements, please peruse our beta forum at http://forum.universal-devices.com/viewtopic.php?t=930. You may also post your comments/questions and issues relating to 2.6.2 to the same forum. IMPORTANT 1. For those upgrading from release 2.6, please note that releases 2.6.1 and above will use default HTTP/HTTPS ports of 80/443 respectively. As such, before upgrading Disable Internet Access 2. If you have used bookmarks, please update them accordingly. If you have problems finding ISY, try http://www.universal-devices.com/27 3. If you are upgrading from 2.6.1, please make sure you export all your programs and store them in a safe place 4. As always, please take a backup of your ISY INSTRUCTIONS - Userid = isy - Password = autoupdate - For ISY-26, download the update from http://www.universal-devices.com/update ... nsteon.zip - For ISY-99i Series, download the update from http://www.universal-devices.com/update ... nsteon.zip - Login to Admin Console and choose Help->Manually Upgrade My Lighting and choose the file you downloaded in the previous step - Important: After upgrading, please close Admin Console, close all web browser processes, clear your Java cache, and reopen Admin Console. If there are any web browser processes running, the Java cache will not be cleared. KNOWN BUGS - On MAC, the system may hang intermittently when clicking on Program Details/Summary tabs - You can login to Devices/Scenes without entering any credentials IMPORTANT NOTE Beta versions 2.6.1 and 2.6.2 have a bug which prevents them from saving the programs during a backup. When using these versions, after doing a backup, please go to the Program Details tab, right-click on My Programs, and from the context-menu select Export in order to save your programs. Similarly, after doing a restore, select Import in the context-menu to restore your programs. This bug is corrected in beta version 2.6.3. Thanks and with kind regards, Michel

JHimmel, We would consider any type of business relationship which enables us to sell more of our products. The only issue is that we do not have any one well versed enough in HS to take on this task and, thus, especially given our aggressive schedule it would be a little impractical to assign any resources. This said, however, we would be more than willing to HELP anyone who's going to take on this task. We have done this with other projects and the results have been great (some of which you will see soon). upstatemike, Thank you so very much for your response and feedback. Based on your post, it might be easier to add facilities to call HS routines (if they are URI based) from programs instead of creating a plugin. This way, ISY can initiate HS events and HS can initiate ISY events. You are 100% correct vis-a-vis getting out of synch with ISY. With kind regards, Michel

John, Hi. Just to clarify: you can always manually open ports on your router including Airport the instructions for which you will find here http://forum.universal-devices.com/viewtopic.php?t=635. You do NOT have to have a UPnP router to enable remote access. With kind regards, Michel