Michel Kohanim

Drew, If you are turning on/off a scene to which devices belong, then you have signal noise issue. The first thing I recommend is to move the PLM to a different outlet and one which is not shared with other transformers and power supplies. Otherwise: 1. Tips for troubleshooting signal/noise issues based our experiences: https://wiki.universal-devices.com/index.php?title=INSTEON:_Troubleshooting_Communications_Errors 2. The switches are bad 3. Contact SmartHome tech support https://www.insteon.com/support With kind regards, Michel

@danbutter, Right mouse click | Z-Wave | Remove failed node. With kind regards, Michel

All, For those who are having problems, please send an email to support@universal-devices.com and we can give you a temp account on our mail server till we get this issue resolved. With kind regards, Michel

@rebirth24, It's rather disheartening alas there's widespread abuse of our mail server. And, the more we fill the holes, others pop up. So, for the past year, we had to add more filters and filters at least 8 times. So, if your emails are mission critical, please use gmail since you will be in full control. With kind regards, Michel

@Brian H, Haven't heard anything yet and all this is news to me. With kind regards, Michel

@WFP, Yes, it seems so. Please do not count on the default SMTP server. It's handling 100s of 1000s of emails per hour and it's bound to get throttled or consider incessant emails as spam. With kind regards, Michel

@deps, Please submit a ticket. With kind regards, Michel

@maxnorth, Thank you. Looking into it ... With kind regards, Michel

@to_lighter, System -10108 Check log : someone/something is trying to login to your ISY with incorrect credentials. With kind regards, Michel

@maxnorth, Are you certain that this works on a regular computer? With kind regards, Michel

@TrojanHorse, Thank you. If you have more than 100 devices and many programs that do things based on status of those devices, then UD Queue Full is normal. What I normally suggest is to have a folder with a state variable as condition. Put all your programs that should NOT do anything based on the status of devices after a reboot, in that folder. Then, have a program that runs at start up and the sole purpose of which is to set the variable on the folder. i.e. If <nothing goes here> Then Set variable <$ready_to_run> to 0 Wait 2 minutes Set variable <$ready_to_run> to 1 Folder Condition If $ready_to_run is 1 With kind regards, Michel

@Xathros, We don't have any tickets from you. With kind regards, Michel

@WFP, Yes, very normal. You can increase the short poll time. With kind regards, Michel

@Bumbershoot, thank you very much! @Xathros, while you are in ssh, I strongly suggest upgrading your OS as well: curl -s https://pkg.isy.io/script/update121.sh | sudo bash With kind regards, Michel

Hi @asbril, Me too! What I don't like is that it will require yet another certification! With kind regards, Michel

Hi @TrojanHorse, 1. Next time MobiLinc locks up, please do not reboot ISY. Please stop MobiLinc and wait 5 minutes and see whether or not the issue gets resolved 2. /CONF/ELKXPRT.XML error means that you didn't export anything to ELK. Is that the case? If not, you will need to create a new export file (this file might be corrupt) 3. UD Queue Full message might be normal. But, before doing that, please try disabling ELK and see what happens to the logs after reboot With kind regards, Michel

@x046866x, Do you get two independent emails? With kind regards, Michel

@asbril, Not yet. With kind regards, Michel

@TrojanHorse, Please check your programs for infinite loops. Or, check your log to see what's creating all these events. With kind regards, Michel

Hi Mike, Things are slowly going back to normal. With kind regards, Michel

@carealtor, of course not. i.e. ISY Portal vs. MobiLinc Connect ... it's just more choices for our customers. With kind regards, Michel

12/03/2020 Update Things are slowly going back to normal. There were a few ISYs which were sending text messages every second to phone numbers that may have been changed. Plus, there were some spammers using our mail relay. Again, it's always much better and more secure to use a dummy gmail account specifically for this purpose: https://wiki.universal-devices.com/index.php?title=ISY994:Configure_Mail_Server_Settings#Configuring_gmail_Account Hello all, Within the past 2 days, we had a dramatic increase in the number of mail messages through our mail server some of which was spam. While we investigate the root cause, we may have to intermittently shutdown the mail server. As such, and with regret, you might experience not getting your email alerts and texts. In the meantime, it's always much better and more secure to use a dummy gmail account specifically for this purpose: https://wiki.universal-devices.com/index.php?title=ISY994:Configure_Mail_Server_Settings#Configuring_gmail_Account With sincere apologies, Michel

@gviliunas, Please submit bug reports to our github the link for which was in the email. With kind regards, Michel

@MMAltair, We have had a huge surge in our mail server traffic some of which was spam. We are trying to filter out the spam and reduce the workload. In the meantime, please create a dummy gmail account and follow the instructions here: https://wiki.universal-devices.com/index.php?title=ISY994:Configure_Mail_Server_Settings#Configuring_gmail_Account With kind regards, Michel

@stephan, Yes, please login to your account, and make sure you subscribe to Developer News and Announcements (which is the same group who got the Android emails). With kind regards, Michel