Everything posted by Michel Kohanim
-
ISY 994i is self-rebooting
@oskrypuch, I am so very sorry to hear. But, before you buy a new unit, please send your error log to support@universal-devices.com. And, yes, you can easily migrate to a new ISY without any issues. Here are the instructions: https://wiki.universal-devices.com/index.php?title=ISY-994i_Series:Migrating_To_Your_ISY-994i With kind regards, Michel
-
Text Messages Not Being Sent
@BigMoose, -140005 HTTP_CLIENT_READ_RESPONSE_FAILED I think this is related to some networking issue. With kind regards, Michel
-
Managing Portal Users
@apostolakisl, Yes, of course they can ignore license notifications and, yes, license is per ISY and not per user. If you want to bring them under your account: 1. Go to ISY | Configuration | Portal and revoke the other two accounts 2. Please send an email to support@Universal-devices.com with their email addresses so that we can completely remove them from ISY Portal 3. Once done, simply add them as additional users under your account With kind regards, Michel
-
Managing Portal Users
@apostolakisl, It's always best to create those under your own account and just give the Admin access. Now, you cannot do anything with them and, furthermore, they are going to get license renewal notices because they are not tied to you. With kind regards, Michel
-
Names limited to 29 characters
@otteporihs, The limit is 32. With kind regards, Michel
-
New Dealer/Integrator Program
Hello everyone, Although we have always been grateful to integrators who have been installing and using ISY, we have been quite hands off. This is going to change! As such, we would very much appreciate your feedback on what we are about to launch shortly. As always, thanks so very much for your feedback. With kind regards, Michel
-
Repair of 2413S PLM When the Power Supply Fails
@LFMc, Right on! With kind regards, Michel
-
Admin Console "Notes" doesn't work with ISY Portal
@LeeFleishman, Thank you for reporting. We'll take a look.
-
What is an ISY994iX?
@LFMc, This was a special last year. It's just ISY994i + the X10 Module + PLM + 3 months ISY Portal (which is probably expired by now). With kind regards, Michel
-
Syncing NS data via UDI Portal errors
Hi James, Thank you. Would you please try the key and report back. In the meantime, we'll take a look. With kind regards, Michel
-
Syncing NS data via UDI Portal errors
Hi James, just to be clear, the base URL is: https://my.isy.io/isy/<key>/rest … is that what you use? With kind regards, Michel
-
UDI Mobile App not working right since last app update
Hi Mike, In that case, all you need to use is Locative. You don't need ISY Mobile App. Have you tried these instructions? https://wiki.universal-devices.com/index.php?title=ISY_Portal_Node_Server_Occupancy_%26_Locative_app_Instructions With kind regards, Michel
-
ISY Slow processing during changes
@James Peterson, Please check your Program Summary tab and look for programs that are in Running state. Also, make sure you don't have any nodes with 1011 or Writing icons. With kind regards, Michel
-
Random ISY reboot
@MrBill, Please send your error log to support@universal-devices.com. With kind regards, Michel
-
UDI Mobile App not working right since last app update
@TexMike, Unfortunately not yet. But we are working on it really really hard! With kind regards, Michel
-
ISY994iZ integration with SmartThings Hub
@simplextech, At $100, you have my attention! With kind regards, Michel
-
Alert via Alexa/Echo
@Kentinada, Here's the link with instructions. With kind regards, Michel
-
Programs and Time?
Just to be clear again: 1. Order of precedence + 2. Short circuit From Time to the same Time is equal to Time Is. So, logically, you can use either. With kind regards, Michel
-
Programs acting differently and inconsistency
Thank you all. And, that's correct, there are two things at play here: 1. Order of precedence (And before Or just like * and / is before + and -) 2. Short circuit which increases evaluation performance: if you have a condition with And, and based on 1, if the And is false, then the rest is NOT even evaluated With kind regards, Michel
-
Polyglot nodes in AV devices
@firstone, Not yet but will do shortly. With kind regards, Michel
-
How to get an iOS notification and an actionable button in notification
@bambamf16, Yes, this is possible with ISY Portal (which includes the network resource). This said, you will have to come up with the content (including hyperlinks) that point to your ISY through ISY Portal. What you need is to use customized email contents and simply embed whatever you want done. With kind regards, Michel
-
Wiring and Automation of whole home humidifier
@Methos000, IOLinc sounds right! With kind regards, Michel
-
Wiring and Automation of whole home humidifier
@Methos000, Perhaps you can get a Z-Wave multi sensor which also includes humidity and then do everything yourself through ISY? With kind regards, Michel
-
ISY Portal won't run in IE 11
Hi @larryllix, Can you please send us a screenshot to support@universal-devices.com? I vaguely remember that I had this issue and had to clear all the browser cache before I got it to work. But that was on Edge and not IE. With kind regards, Michel
-
UDI Mobile App not working right since last app update
Hi guys, I am so very sorry but haven't heard back from Fernando. We are working on an alternative. Please stay tuned. With kind regards, Michel