Michel Kohanim

Hi wrique, Please send your UUID to support@universal-devices.com. With kind regards, Michel

Hi Leon, Based on over 10 years of experience, above and beyond a non-communicating PLM, there's really no guarantee that choosing certain devices is going to give you definitive answer as to a PLM failure. It might give you a hint based on which you can investigate further. With kind regards, Michel

Hi Milt, Yes: If Control 'Motion Sensor' is Switched On Then whatever you want goes here With kind regards, Michel

Hi Dinboise, Please submit a ticket. With kind regards, Michel

Thanks kingwr. Cannot be hidden in the Admin Console. The only possible way is to uninstall the module then delete the node. If you want to go for it, please send your uuid to support@universal-devices.com. With kind regards, Michel

kingwr, It's required if it's really important for you to have accurate status of dimmable devices. With kind regards, Michel

Hi kingwr, Which interface? With kind regards, Michel

Hi jpelzer, Thanks so much for the hint. Benoit spent a lot of time going through the logs and there's literally nothing that may cause this above and beyond the normal culprits (ISY not online, device error, etc.) . So it seems to be quite possible that having a non working Echo in a group may cause these problems. We'll take another look. With kind regards, Michel

David, Did you follow all the instructions for MAC? http://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Icon_on_Your_Desktop With kind regards, Michel

fasttimes, What firmware version? With kind regards, Michel

Hi all, Looking into it. With kind regards, Michel

Hi all, You can use Not Responding condition and use And for all devices. But, you will either have to wait for the 3AM query or periodically query everything (bad idea). With kind regards, Michel

Hi gisaac78, Are you certain you are on the same network as ISY? Are you certain that ISY's error light is not blinking? Have you tried the latest UI? http://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Icon_on_Your_Desktop With kind regards, Michel

Hello all, At least in one case of one of the posters, the error log was replete with ISY disconnect/connect errors. So, please check your error logs. And, if still having the same issue AND BEFORE forgetting/rediscovering, please send us the error log + your UUID so that we can investigate. Thank you. With kind regards, Michel

Hi starmanj, As Paul suggested, an Admin Console icon should be installed on your desktop. If it's not, then: http://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Icon_on_Your_Desktop With kind regards, Michel

Hi dba62, Is this a battery operated thermostat? If so, it's not going to send status updates. With kind regards, Michel

Hi ewind, Thank you. Two things: 1. You see the gray 1011 icon next to Driveway-opened? That has to be cleared. Right mouse click | write updates to device 2. I suspect you have noise/signal issue. Please move the PLM to a different outlet and one which is not shared with other transformers and power supplies With kind regards, Michel

Hi dba62, Please make sure you follow the instructions here http://wiki.universal-devices.com/index.php?title=INSTEON_Safe_Mode_Dialog With kind regards, Michel

Hi kingwr, We are working on extending the capabilities of ISY Portal with node servers. What you are requesting is a Node Server in ISY Portal just like our current Geo Fencing node server. This way, those nodes show up in ISY and then you can do anything you want with them. The current difficulty is how to make this framework secure while providing tools and access to developers. With kind regards, Michel

Hi ewind, Thank you. When it's intermittent (or it does not run), do you know if any of the following is true (please use Program Summary tab) for all three of your programs 1. It's evaluated properly True/False (Status) 2. What's the Activity (Idle?) 3. Last runtime ... does it coincide with the motion sensor? 4. Which programs calls the Else path on the Upper/Lower Motion Coach Lites? With kind regards, Michel

Hi ewind, Please paste one of the program and that is not working and exactly what's not working. With kind regards, Michel

Hi jgcharlotte, Thanks for the update. Yes, it is. With kind regards, Michel

Hello everyone, Thanks so very much for the lively debate and feedback on V3: this is precisely what we needed to perfect the solution especially to overcome the constraining features of V3 APIs. As always, Benoit is on top of everything and we should have a more flexible solution very soon. With kind regards, Michel

Hi jgcharlotte, What are your firmware and UI version? With kind regards, Michel

Bucket, Make sure you have the latest dashboard: 1. Clear your Java cache 2. https://isy.universal-devices.com/994i/dashboard.jnlp With kind regards, Michel